1. The rooms and the inn itself are really nice and well maintained with all the necessary amenities like kitchen appliances, cookware, TV, DVD collection, etc.
2. The location is good for honeymooning couples as it is secluded and away from the huge crowds.
3. The guy that works there is very friendly and helpful.
4. The minister, photographer and wedding singer were all great. They made our ceremony memorable.
1. Poor customer service and lack of professionalism from the owners
2. There is a distinct lack of a personal touch
3. Shoddy organization, particularly with the wedding planning.
4. If you’re staying in a downstairs room or suite, you will hear every single noise from above –footsteps, doors shutting, bathroom faucets, shower, etc.
5. There are dogs in the neighborhood that bark incessantly through the night (including dogs from adjacent houses) – this is not the fault of the owners as there is no regulation on the island to enforce the dog owners to maintain peace and quiet. So this will ensure your sleep is interrupted during your stay.
6. The complimentary breakfast is a sham – the cheapest motels have better breakfast. They have no milk, juice, bread, cereal, fruit…instead, they have 1-2 croissants, 1-2 muffins, 1-2 Danishes and a few pastries. You can ask them for yogurt and milk. This is for the entire inn!!
We reserved our wedding package (wedding services and lodging) with the Kauai Country Inn in October 2011 to stay at the Plumeria Suite for a week in May 2012. In the weeks leading up to our booking, any time we called or e-mailed to get additional information, we got prompt responses from the husband and wife that own the property. Once we put down our deposit, responses were not as timely as one would like. It’s understandable that people are busy so if they are not able to get back to you right away, you can chalk it down to a busy schedule, and in the case of a business, having to deal with a large number of customers. However, you shouldn’t have to bombard them with phone calls and e-mails just to get answers to simple questions, especially in this hi-tech era. If business owners are not able to get back to customers in a reasonable amount of time, it makes you wonder if they are biting off more than they can chew.
The Plumeria Suite comes with the option to add an extra bedroom for an additional $10 per day. My wife is a light sleeper so she requested the extra bedroom, to which the husband mentioned that a surprising number of couples request it for the same reason; we even called to confirm it after the initial conversation. Our biggest mistake throughout these discussions was not having anything confirmed in e-mails for future reference.
Imagine our surprise after 3 flights, 4 airports and 19 hours of traveling, when we discovered we had only one room. When we called the husband, he put us on hold for several minutes and then nonchalantly said “We don’t have you down for the 2 rooms. Besides, the second room has been freshly painted so you won’t be able to move into it.” At this point, we were really exasperated. He showed up and proceeded to make the daybed for us, all the while neither expressing any regret nor owning up to a huge oversight on his part. When we told him that we’d specifically requested the extra room, he dismissed it with a curt “I talk to so many brides everyday” – that statement right there sums them up. It implies:
1. They deal with a substantial number of couples but obviously do not document every conversation.
2. Every couple is not special but merely making up the numbers.
3. If you’ve been inconvenienced in any way because of them, it’s unfortunate for you, and they won’t do anything to make it up to you.
His cavalier attitude irked us but as he left, he said we could have the second room the next day if we wanted. I spent the night on the daybed. The next day when we got back from exploring the island, we discovered they had given us the extra room…and sent us a revised bill reflecting the extra $10 per day (total of $60 for 6 days). As a goodwill gesture, the least he could have done was waive the $10 per day fee as it was a mistake on his part. But we didn’t dwell on it and focused on our impending nuptials.
The day before the wedding, my wife called the husband to see when she could pick up a white orchid hairpiece she’d ordered over the phone several weeks before arriving in Kauai. Again, his response was "We don't have you down for an orchid but I can get you one".
Prior to arriving in Kauai, my wife had a phone conversation with the wife regarding her wedding bouquet and leis, in which she asked if they can add blue flowers to the two leis and the bouquet. The wife said they could and we received an updated invoice via e-mail that indicated an upgraded leis and bouquet. Imagine our surprise when we saw that our leis were in fact only yellow. I called the husband before we left the island to ask about the bill and was told that there was a misunderstanding between his wife and my wife when we placed the order for the leis because leis cannot be modified. We were utterly baffled - if the flowers couldn't be modified, why were we told they could be and charged an upgrade fee? The husband explained the $30 upgrade fee was for specific flowers on the bouquet - flowers that we never actually ordered. He even had the gall to say “it was an oversight…but it was not on our part”.
We had an absolutely pleasant stay at this hotel. The staff were friendly. The food was delicious (but, expensive... but, that's true for much of the island) and the room and the poolside were superb.
The poolside was beautiful and large. There were a lot of different pools and at least 3 hot tubs to enjoy.
I usually don’t give much attention to the hotels, I just want a good location and usually on budget side. This time we wanted to be near the sea for sure and kind away from towns with busy streets etc. Aston Islander (formerly Resort Quest) was ideal for us because we payed $100 per night and worth every dollar we gave.
It is a 3 star resort which is set parallel to the ocean (pic 1) near the airport (10’ by car) with huge quite rooms, most of them looking at the ocean or at the beautiful garden or pool. The whole are is very nice with many pineapples here and there, a lot of green spaces between the buildings of the hotel etc All the building have names of Hawaiian islands (we stayed at Moloka’i!) and none of them is higher than two stories (forget the ugly huge hotels in Waikiki). There are about 200 rooms.
The room was very big with 2(!) twin beds (pic 2), fridge, microwave, safe, TV and coffee maker (one free coffee per day). We also had a nice balcony where you could stay at the evening and listen only to the waves from the ocean. No luxury really but the bathroom was very big too with many towels (they change them every day), huge mirror and free small nice soaps and shampoo.
There was an internet cable in the room (with charge) but also free wifi at the lobby (where there is a big area to choose or stay out at the veranda that looks toward the pool in the garden) (pic 3). The parking was for free too although we didn’t like the idea of signing a paper that says we are responsible for it! That wasn’t the only paper we singed though, the weirdest one was the one that was about the swimming at the sea that we are responsible for any accident because of the big waves, the sharks and other things like that! :) The beach isn’t the best in the island for swimming because of the rocks in some parts (pic 4) although there is sand in most of it (pic 5) where you can relax and sunbath…
The check in time is at 15.00 but we didn’t have any problem to get in at 11.00. The stuff at the reception are friendly and helpful. There is a small tour office at the lobby where you can book tours (we booked are helicopter tour there). The hotel is an peaceful area but there is the Coconut Marketplace across the street so there you can find many shopping stores and some dining options.
~ FREE Parking
~ In-room high speed internet access available (fees apply)
~ Across from Coconut Marketplace (offering shopping and dining opps)
Awesome place to stay. Poi'pu is just across the street. Place was very clean, neat, and wonderful. We opened windows at night and nice cool breeze constantly coming in. The grounds were impeccable. There were 3 pools for us to use. Awesome place, I would definitely stay here again!!
3 pools, Awesome view of ocean, grounds were impeccable, staff extremely helpful and nice.
If you’re dying to explore Hawaii but are on a budget, or want a little more adventure than the average traveler you might consider camping. This is by far the cheapest way to sleep on the islands and many of the beaches and parks allow overnight camping. Some sites require permits, but they are easy (and cheap) to acquire, but many sites don’t require any permits. Camping in Hawaii allows you the luxury of sleeping on the beach and hiking to remote parts of the island that can only be accessed by foot. Many of the beaches and parks have showers, toilets and barbecue pits free of charge. It’s definitely an unique way to see Hawaii.
Many people choose to stay at a large resort when visiting the islands but there are ways to stay on the islands even if you’re on a budget. If you can’t afford the hefty price tag attached to the hotels here, consider a vacation rental. You’ll also be saving money by having access to a kitchen so you can dine in, rather than at pricey restaurants for all meals. There are many websites out there that make finding these houses and condos easy. I’d recommend starting your search with Vacation Rentals By Owner or www.Craigslist.org. Vacation rentals are also subject to taxes and most usually charge a one time, nominal cleaning fee but almost always this ends up being a much cheaper alternative to staying at a hotel. The vacation rental we had on Kauai even came with free laundry, and access to a pool and tennis courts.
Private homes or condos, most with fully kitchens and laundry. Each property is unique.
We stayed in a room facing the parking lot, and it was still great!
The room was a huge 2 room suite with plenty of space for 2 couples. There was also a pull out couch, so you could easily sleep more people if you wanted.
Everyone we spoke with there had a membership to that particular vacation club - from what we gathered it is hard to get a room there - you have to book early!
They have great pools, and a ton of on site services - including renting snorkel gear, etc. There are a ton of common areas/places to grill, play cards, relax. And since it's a time share, you can bring food anywhere with you on the property and they don't give you a hard time, since you're an owner - but - if you want to order food poolside you can do that as well.
The only annoying part of the trip were the people wandering around trying to get you to buy another week :)
Great pool, beautiful beach, wonderful views. Great ambiance overall!
The point of poipu isn't your average hotel. It's a timeshare that rents out unused or unfilled rooms. My family stayed here for a week adn was overall pleased with accomadations. Guest suites offer large balconies overlooking the garden or the ocean, separate sitting areas and fully equipped kitchens. The spacious master bath features twin sinks, separate shower and deep soaking tub. Entertainment centers and washers and dryers round out the amenities list. Internet access is available in rooms for a fee. The Point at Poipu offers oceanfront elegance on Kauai in sunny Poipu.
We booked a 2 room suite and the living room had a pull out couch to offer room for six. I recommend a group of 4 adults and let the kids sleep on the pullout if your group is larger than 4. Some of the best things we the litchen adn laundry facilities in your room. Kauai is a very muddy and sanding island. the laundry machines will be a god send.
Our favorite is beaches in October are in the Poipu area.
Check out http://www.poipukapili.com/
Relaxing, beautifully landscaped, well designed. Awesome views. Nice people - huge rooms.
The south shore is the most reliable place to assure "beach days", even if the rest of the island is raining - poipu can be sunny.
This can either be a bed and breakfast or a vacation rental depending on preference. We stayed in the vacation rental, which included one bedroom, a bathroom, a living room, kitchen, and a dining area. This was good for us as a family. Parking is ample and the grounds are well kept. It was very peaceful and was just a few minutes of walking to get to the beach. It is in a good location in the Poipu area. I do recommend this place for value, and it had everything we needed for our stay. There is air conditioning, although opening the windows and letting the breeze come through is also nice.
There is a hot tub for use. Also, the office has beach towels, bamboo maps, brochures, and books that guests can use. There is also a place to wash off the sandy clothes.
We won a weeklong stay at this condo at a charity event in Chicago. It was a great place to stay and I would definitely return. It was a secluded resort of condos -- a quiet place, plenty of people but not touristy like the big hotels. Situated right on the ocean, it made for incredible views. The stretch of beach in front of the property wasn't quite swimmable in the winter, though. That's what the pool is for, though! Location wise, we felt it was perfect -- smack dab in the middle of the north and south shores, so we got equal time exploring all parts of the island. Plus its right near the Wailua River, Smith's tropical paradise luau, and lydgate park, which is a family-oriented beach. Having a kitchen was a great addition -- we did a big shopping trip at Costco and were able to cook quite a few meals, which made nice with our bank accounts. The bbq is in the pool area, and at nighttime it was fun to go down there and cook, eat and chill out with the tiki torches and waves crashing in the backround. I think these condos run about $200 a night, and from what I know that is relatively cheaper than the big hotels on Kauai.
Description taken from their web-site:
The luxurious Kauai Marriott Resort & Beach Club combines the warmest island hospitality with the most idyllic destination. Their Kauai beach resort fronting Kalapaki Bay offers a wide variety of recreational activities, a superior beach experience and a pair of championship golf courses at the adjacent Kauai Lagoons Golf Club.
Guests will enjoy one of the largest family-friendly pools in Hawaii and the spacious rooms, most of which offer spectacular views and feature a balcony, in-room safe and air conditioning.
Wedding and honeymoon couples have long favored Kauai resorts for romantic getaways, and will find the most unique oceanfront dining experiences on Kauai, stunning wedding backdrops, spa services and much more.
This hotel is nonsmoking
Kauai resort hotel on 800 acres fronting Kalapaki Bay, offering a superior beach vacation experience
Featuring one of the largest family-friendly pools in Hawaii, plus two championship golf courses
The most unique oceanfront dining options on Kauai, with five open-air restaurants
On-site parking, fee: 7 USD daily
Valet parking, fee: 10 USD daily
Deals at this Hotel
Hawaiian Sand Dollar Package
Paradise Plus - Room with a View and Breakfast or Rental Car Too!
All rooms feature new luxury hotel bedding - down comforters, fluffier pillows, designer duvets
Guest room types and views include Garden View, Pool View, Partial Ocean View and Ocean View
King suites offer two lanais & spectacular views; Vice Presidential and Presidential Suite available
High-speed Internet access, hair dryer, iron and ironing board, refrigerator, safe
His-and-her robes and slippers in all rooms, plus in-room Kauai coffee service
Swimming pool centrally located providing easy access to all rooms
I didn't stay in these condo's, but I did take a nice walk by them, and if I was to stay longer, I certainly would consider this as an option.
They are happy to take your calls from 7:30 am to 9 pm Hawaii time. 3 hours earlier than the west coast from April to October and two hours earlier from November to April.
Located on the sunny south shore, here rainfall is less frequent and sunshine is abundant. Many people prefer the sunnier quality of the south shore to the lushness of the north shore. Fortunately you can have it all.
Just a short stroll from Poipu Beach Park, the condos at Poipu Shores Resort will delight you with their location, amenities and the tropical ambiance that you'll desire in a Hawaiian vacation home.
They have recently upgraded, tiled, oceanfront pool that will keep you cool and fresh while you watch the turtles and other sea creatures in the waves below the pool deck.
The views are fantastic from this location, and you will witness amazing sunsets to round off your perfect day. You can see along the Poipu shoreline all the way to the "Forbidden Island" of Niihau.
Poipu Shores 101B is the only fully air-conditioned unit on the Poipu Shores property. You are so close to the ocean, that this completely self-contained and very private vacation condominium is a nice choice.
Poipu Shores 305A is a gorgeous Vacation 2 bedroom luxury condo where your view is like a "living painting" It will soothe your senses and take your cares away. Sunsets from the lanai give an incredible vista along the dramatic Poipu coast all the way to Niihau, the "Forbidden Island" imagine sitting with your morning coffee here.
So nice to sleep in a proper bed again, plenty of hot water in the shower, there is a kitchenette sink, along with coffee maker, and small fridge.
Once again, I went for this place because I needed to sleep in a proper bed.
They have a queen size mattress, nice and firm, television, a balcony with two chairs and small table, small fridge, coffee maker with packets of Kona coffee and tea, the Restaurants and shops are a very short walking distance away, so you can leave your car at the Inn.
A/C, Ceiling Fans, Daily Maid Service, Complimentary Wi-Fi, Complimentary use of beach gear, ice chests and golf clubs, all rooms and balconies are smoke-free.
Kalapaki Bay has a wide variety of beach and water activities which include, swimming, surfing, kayaking, deep sea fishing, windsurfing, sailing or sunbathing.
There are 21 newly renovated light, bright rooms. The artwork is by a local from Hanapepe
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