There is an Internet cafe right around the corner that charges $2 every 15 minutes so I used up an hour to kill time. Fastforward a few hours later and my room became available (2502). They had upgraded me from a single room to a super delux single bedroom! Hey I got something good out of waiting and at no charge. I walked in on Housekeeping trying to rush the room... There was a kitchenette complete with cooking stuff. The bedroom had A/C but not the rest of the room which sucked cause it gets hot! The living area came with two small sofabeds, coffee table, dining table, and cable tv. The bathroom was alright except for the soap leftovers on the holder and the previously used body lotion... Can't really complain as I got a free upgrade and I wasn't here for a luxury stay.
I critique these things because I work at a five diamond resort and I'm just used to picking at things like this lol. It's a habbit of mine when I enter a restaurant or room.
The staff appears friendly and helpful (though one of the male receptionists didn't look too enthused that day). Services include 24 hour front desk and security. Concierge is very helping and if you look at them for more than 2 seconds, they'll have 5 brochures out to hand you. The security desk seems bland as hell or they just don't want to talk to anyone haha. The guest elevators are only accessible if you have a key card. If not, too bad, you can't come and rob my room! The housekeepers are very nice but again, I'm very picky about cleanliness and my room was rushed big time. I found someone's paper work that fell behind the dresser in the bedroom and soap scum left on the soap holder. My towels were refreshed daily though.
The hotel is hard to miss since it's right on the Ala Wai canal. If you're lost in Waikiki, just remember to find your way back to Kuhio Ave. and keep walking until you see the street your hotel is on. Remember certain stores for reference. There's a Local Fever jeans store across of my hotel's street so I always found my way back.
