Our Members Say
This was me and my husband's first time in Honolulu, and we made our reservations through West Jet Vacations as part of a package with the flight and car rental. We chose the Best Western Coconut because we like a hotel that is not too expensive and a little different on the inside, rather than your average hotel with a nice lobby but rooms that look like they're out of the 70s. The hotel was recently taken over by Best Western and renovated in a modern, minimal style in hues of green. I was pleased to see that the rooms kept up with this theme. We had a City View King room, which has a small fridge and a sink in the main area, as well as a microwave (which I really liked for heating up leftovers) and dishes and cutlery. I did find the bathroom to be too small and the light was rather dim. I usually used the mirror in the bedroom area to do my makeup since there was more light in there. The bed was too hard for my personal taste, the sheets and blanket were kind of scratchy, and the pillows were too thick. There is free wireless internet in the room, which I always like, but it was a little bit slow at times. There is a little balcony with two chairs on it.
The front desk staff were pleasant, but I wouldn't say they were ever extremely friendly. I did overhear them helping out some other guests with directions and activities and they seemed to be giving thorough and helpful information. There is parking at the hotel, but it is valet only. The cars are parked in a private lot right under the hotel, which is nice for peace of mind, knowing it's not being parked in some above ground lot blocks away. Plus, whenever you request your car it is there right away. It is, however, $22 US per day. There is a managers reception every Thursday between 5-6pm featuring Wii (which nobody played when we were there) and free cocktails they call the Cocotini.
Continental breakfast is complimentary, but it is not exactly adequate. There is cereal, hard boiled eggs, fruit, toast and oatmeal. We ate there most days, but it was never enough and I usually had to eat about an hour later. It's not very good if you plan on spending the morning on a hike or at the beach where food might not be available.
The location of the Coconut is quite good. Waikiki Beach is only about a 5 minute walk, and if you stay on Lewers Street you walk through the Waikiki Beach Walk. The hotel has free beach towels available for guests to borrow. There is also a small pool at the hotel, but I never ended up using it and never saw anyone in it. There are also a couple of computers in the lobby with internet and printers.
677 members live in Honolulu