Satisfaction Very Good
Value Score No Data
Good For Solo
Our family has gone to Hawaii 5times and will be going back in 3weeks and each time we stay at the Imperial. We have never had any problems with the rooms or the personal. The Employees have always been very polite and very helpful. The rooms have always been clean and is exactly what we want. The first trip there was 15 of us that went and this time there will be 35 of us. This is a family trip that we take and each time we go the family grows...from our parents,siblings to great grand children. The location is perfect for us...acroos the street and walk inbetween buildings and you are on the beach. The resturants are great in this area too and with 35 of us they can accomadate the number too. From griiled cheeses for the children to staks and seafood for adults. The Shorebird in the Outrigger has become a family favorite to eat at..also Moose McGillycuttys, and The Cheesecake Factory in the Royal Hawaiian Shopping Center. We enjoy the pool that is on the roof also quite a bit. I would recommend The Imperial to anyone.
Unique Quality: The pool is very clean and well kept. Atleast someone in my family as stayed in each of the types of rooms during our trips and we have NEVER had any problems with any of them....the maid service is great and very friendly. The WHOLE service of the emperial from Bellboys to the Management has been Great. The travel agency that is located in the lobby also is tremendous...if you have any questions about tourists information they can help you out.Some say the decor is dated that maybe so but it is Very relaxing atmoshpere and Service will out weigh the decor anyday.
We stayed in the Imperial, and it was a good hotel. It's not the most modern hotel in Wakiki, but the rates are excellent, and it is very close to the beach. If you're on a budget, and not too concerned about staying in the lap of luxury, this is a great place to stay at. Most of the staff were very friendly and accommodating.
Unique Quality: From the owners lounge on the 26th floor, you have an incredible view of Waikiki Beach and Diamond Head.
The Imperial of Waikiki Vacation Club
Our unit was called a "Koa". The Koas are one-bedroom/two-bath units on the end of the hotel (facing the ocean). The hotel is perpendicular to the ocean, so the higher end units are ideal for ocean views. They also have two-bedroom/two-bath units, one-bedroom/one-bath units, and studios. The Koa has a sofa bed, which I found quite comfortable (or else I was just really tired every night). It also has a full kitchen with a stove/dishwasher unit (never seen one of those before!) and an oven above it. It also has a refrigerator, but it fits under the kitchen counter. It's still large enough for quite a few groceries. Above the refrigerator is a microwave. Ours had to be replaced on about the third day when sparks started flying. But maintenance replaced it quickly. There were plenty of matching glasses, flatware, dishes, pots and pans. The bedroom comes with it's own bathroom (the internet shows it has a tub in it, but ours just had a shower). The other bathroom (behind the kitchen) had a shower/soaking tub combination. There was a wall mounted tv with dvd player in the livingroom (and I think there was one in the bedroom, but I was delegated to the livingroom).
Maid service came in one time for the timeshare units. But we were able to get new towels, dishwasher soap, shampoo, lotion, etc. anytime we wanted by dropping in on housekeeping on the third floor. They even gave us a coupon for a free use of a bathrobe while there with the option to purchase for $75, but we didn't use that. We found all the personel of the Imperial to be very professional and friendly.
In order to help subsidize the timeshare, about 25% of the rooms are rented out. I wouldn't say it's luxurious like the typical resorts, but for the limited space on Waikiki, I found it to be a little piece of paradise.
Unique Quality: If you're lucky enough to get an upper level koa room, you'll have a wonderful view of the ocean.
If you rent a car, they have valet parking for $12 a day. That seemed like a lot, until we got there and checked a couple of the other lots.
The owners lounge and spa are more nice features of this timeshare. The lounge is on the 26th floor. It is very large and has two computers in it -- connected to DSL and available to use for free. There is also a big screen TV with DVD/VHS players and a roomy couch. There are two bathrooms in the lounge, complete with showers. If you have a late flight out, like I did, they offered a key to the owners' lounge and spa for the day, plus luggage check-in. There are also plenty of tables and chairs looking out over the ocean through wall to wall windows. If you go to the orientation breakfast, this is where it will be. The owners spa is on the third floor, complete with a co-ed workout and jacuzzi area and even a separate workout and jacuzzi area just for women. If you aren't an owner or guest of an owner, there is a pool and jacuzzi on the roof, which we also enjoyed several times.
For a timeshare in the middle of Waikiki, this one is really nice. Its location is only a block from the beach and about two blocks from the main bus routes. Therefore, it's convenient to get to just about anywhere in Waikiki.
Directions: about a block from the beach and about 2 blocks from Fort DeRussy Park.
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