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Crowne Plaza: Worst ever
Lady at service desk called my status base, staff went out of way to make me feel small. Ask if I could get a drink cause it was offered in last trip because I was a priority member. Christmas Day was no cleaning service, had do not disturbed sign out until 12:00 left the hotel returned back at 9 pm no service, dirty towels and coffee neglected. I called for service only 2 sets were sent up. No coffee for next morning , it seems coffee was offered for some quest at front of hotel it was never offered to us.On December 26 room half way cleaned dirty cups left all over the room, no coffee. Rain stormed came in the area the carpet was wet near the window. I have stayed at the hotel before and service continue to decline, was scouting out hotels in area for graduation in future have a lot of family coming in town and back and forth in and out of town all the time, I would not recommend this hotel to dogs. Please stay else where, think staff need training in what Crowne plaza is known for,a place to meet and outstanding service:-( I am writing this because I expressed my concerns the last time I stayed here when the toilets were not cleaned and had rim inside had to clean own toilet upon checking in. When I do express concerns staff make me feel like a bother, and no changes , the manager on duty was Amy. I would whether stay at YMCA or dog shelter.
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