Chicago O'Hare Garden Hotel

8201 W Higgins Rd, Chicago, Illinois, 60631, United States
#100 of 244 hotels in Chicago
Terrible (1.0 out of 5.0) 4 reviews
TripAdvisor Traveler Rating
Based on 231 reviews
Enter dates for best prices
Compare best prices from top travel partners
AMOMA Otel

Value Score

Average Value

Costs Less but Rated Lower than similar hotels

See Hotels with Better Ratings

Tags

Budget Travel Business Travel Road Trip
See Amenities

If you don't believe Me, Believe the BBB

Terrible (1.0 of 5.0 stars)
by written on July 6, 2012

As a guest who stayed here, I can truly say that each and every negative comment you will ever read is true. The Staff, Mainly Anna the "Morning Supervisor" (Commonly referred to as the "Lady with the Black Hair") is the rudest and most unprofessional person in the whole place, only second to her Boyfriend Alex, yes I said Her Boyfriend are true a-holes.

I want to say, I'm in no way a racist, but this place is clearly setup like so.

First, 97% are Latinos, which is nothing wrong, but the way they treat the housekeeping (Mexicans) is ridiculous. They pay them $2 per room and doesn't have a decent vacuum in the whole place. The Front Desk are Puerto Ricans, and are all family. Anna and Alex in some ways run the place.

Mary the "Gen Manager" (One of only 2 Caucasians to work here, the other is a driver whose name is Dominic) is a poor excuse for a manager who have been there for over 25 years. She drives a new White Cadillac Traffic and Takes Frequent Trips as she pockets money by raising the rates when she feels the need.

Again, I'm saying this to prove to everyone that reads this that what I'm saying is true. This is on no way slander but the truth.

She is truly a woman pass her prime still trying to pretend she has it. My reason for saying that is, she cares more about how she looks than the treatment of paying guests. Instead of hiring people that will not only come to work and treat customers with respect, and one would know as the General Manager of the Hotel for this long, reads the comments on any site you go to its almost all negative.

She keeps them around. So Why doesn't she just fired and rehire? Because Anna has to much on her that would close this place down. Yes, and the fact that she can just up and go when she wants. Almost everybody else has been fired from the place, accept the 2 worst people Anna and Alex.

Don't believe me or the thousands of other comments Go to this link http://www.bbb.org/chicago/business-reviews/hotels/chicago-ohare-garden-hotel-in-chicago-il-88360373 It's the Chicago Better Business Bureau, here is a summary.

Reason for Rating (F)
BBB rating is based on 16 factors.

Factors that lowered Chicago O'Hare Garden Hotel's rating include:

Failure to respond to 2 complaints filed against business.

BBB does not have sufficient information to determine how long this business has been operating.

BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

They don't even have a Business Licence to run this place.

Mr. Curtis the only African American person that works there and has been for 25 years. He is the morning drivers and by far along with Dominic are the most honest and respected people in the whole place.

They keep it straight, no frills and tell it like it is. As for the Website, Pictures and Amenies, they are ALL LIES! There is no and has not been a restaurant "Bistro" here in over 5 years, the fitness room is outdated and unkempt. WiFi only works in the lobby, ATM that doesn't work, 4 Ice machines, only 1-2 works, Water Pressure weak and Pray for hot water.

The truth about the Breakfast is, they used to serve mini donuts, but they changed to the Little Debbie Swiss Rolls because of the roaches that were crawling on the Donuts that is kept in the refrigeration where the restaurant used to be and set out in the open in the morning.

So to combat this issue they started with the sealed products. The shuttle service is ok, depending on who is behind the front desk, they have no format to how they run the shuttle, Example, you call and say, "When does the next shuttle leaves or I need a pick up from xyz" they give you some random time and some times "Chirps" the Driver.

Plenty of times customers has been left waiting for hours and they use the shuttle for there own personal taxi service some "Evening" drivers to take you here or there for a fee.

The rooms are horrible, there is literally 2-4 rooms on the front floor that are worth staying in. The use the rooms closest to the office for the bathroom and or when staff "Anna,Alex and there Baby" stays. Those rooms never get booked.

The elevator has its issues and the phone barely works which cause problems when trying to activate the key-cards. Rain is the only water that's in the pool and is left uncovered. The second floor is the worse place to be and the first floor area by the pool. Bathrooms are dirty.

I hope that this helps people in making a decision to stay here. The funny thing is, if they would put some serious money in this place, Fire 98% including the General Manager, and if the Owner could sell, because he has tried and no one wants it, this will be a great place.

P.S. It is a fact that Anna and Mary write the good reviews you may read on various sites. So please believe none.

Unique Quality: It's close to Dominick's, CTA Blue Line and O'hare Airport. False Advertisement, Drugs and Prostitution, Roaches, Bedbugs, Ants, Broken AC, Fire Alarm, Foul Smelling Hallways and Deterioration All true. Nothing about this Hotel itself.

I AM AN HONEST EMPLOYEE!!! MUST READ!!

by written on July 12, 2010

DO NOT STAY HERE!!!! I am an EMPLOYEE at this hotel and I cannot begin to explain all of the disgusting things I have seen in this hotel (if you want to call it that.) First of all, the rooms, carpet, and beds are atroscious and the smell OMG!!!! I swear a nursing home smells ten times better than this piece of *** hotel does. The internet does not work, there is always something going on with the cheap router. There is no breakfast, no fridges or microwaves in the rooms, no tennis court, the pool and Bistro 90 restaurant heve been closed for years now, no tennis court, the phones don't work,no sauna, no bally's guest pass, housekeeping sucks BADa dn etcc...The WEBSITE is a LIIIEEEE!!!! PLEASE DO NOT STAY HERE for your own good !!! Pay the hundred dollars and go to a more stable hotel. Also, this hotel is owned by a CHEAP ASS OWNER who doesn't want to spend money on remodeling the ***ing place and we as employees have to hear the complaints from the guests while hes cruising down Lake Shore Drive in his Mercedes..He does not know how to run a business AT ALL....He owes lots of money to ComEd and 7/11...Housekeepers only gets paid $2 per room they clean..What the *** is that???How is this hotel still in business?? I have no idea..If anyone is interested in shutting this place down and have the power to do so, please leave me a message and I will disclose everything.We as Americans should stand up for each other and obliterate all that is not appropriate..Please contact me if you want more details...

Unique Quality: Absolutely nothing!!!!

BEWARE OF THIS HOTEL AND PARKING LOT

Terrible (1.0 of 5.0 stars)
by written on May 10, 2010

This is a horribel hotel. Dark, dirty and we did not feel safe. Also our car had the spare tire and rim stolen from the parking lot. Stay as far from this location as possible. Seems like a lot of theft going on at this location.

Unique Quality: Old and Dirty

Pod's Profile Photo

Don't stay here.

Terrible (1.0 of 5.0 stars)
by written on April 29, 2010

A realy dirty rundown hotel. but very cheap. The electric company came and cut there electricty off so we where without electric for one night.

Unique Quality: Hooters bar next door.

  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices

Nearby Chicago O'Hare Garden Hotel

Chicago O'Hare Garden Hotel

We've found that other people looking for this hotel also know it by these names:

  • Chicago Ohare Garden Hotel
  • Chicago O Hare Garden Hotel

Address: 8201 W Higgins Rd, Chicago, Illinois, 60631, United States

2 Photos of Chicago O'Hare Garden Hotel

Amenities at Chicago O'Hare Garden Hotel

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Shuttle Service
  • Bar / Lounge

Chicago Travel Forum

Need advice about Chicago, Illinois? Visit the Travel Forum for Chicago and ask our Answer Gurus.

Latest Chicago hotel reviews

ACME Hotel
Very Good (3.5 out of 5.0) 3 Reviews
The Avenue Hotel Chicago
Excellent (4.5 out of 5.0) 7 Reviews
Congress Plaza Hotel
Good (3.0 out of 5.0) 17 Reviews
Hostelling International Chicago Summer Hostel
Great (4.0 out of 5.0) 7 Reviews
The Silversmith Hotel & Suites
Great (4.0 out of 5.0) 6 Reviews
Sheraton Chicago Hotel and Towers
Great (4.0 out of 5.0) 10 Reviews
DoubleTree Hotel Chicago - Magnificent Mile
Excellent (4.5 out of 5.0) 9 Reviews
Days Inn Lincoln Park North
Great (4.0 out of 5.0) 5 Reviews
Hotel Sax Chicago
Great (4.0 out of 5.0) 4 Reviews
Best Western River North Hotel
Very Good (3.5 out of 5.0) 5 Reviews
Cass Hotel
Great (4.0 out of 5.0) 9 Reviews
Hyatt Regency McCormick Place
Great (4.0 out of 5.0) 2 Reviews
PUBLIC Chicago
Excellent (4.5 out of 5.0) 3 Reviews
Chicago South Loop Hotel
Best (5.0 out of 5.0) 1 Review
 
Explore Deeper into Chicago
Willis Tower (Formerly Sears Tower)
Things to Do
Millennium Park
Things to Do
Shedd Aquarium
Things to Do
Field Museum of Natural History
Things to Do
Art Institute
Things to Do
Trolleys (some are FREE)
Transportation
Lake Michigan & Lincoln Park
Things to Do
Greyhound/Megabus (U.S. bus system)
Transportation
Driving/Parking
Transportation
Amtrak (U.S. train network)
Transportation
Taxis
Transportation
The EL (Elevated Train)
Warnings and Dangers
Suburban delights
Off The Beaten Path
Airport Shuttles
Transportation
Giordano's
Restaurants
Lou Malnati's
Restaurants
Oak Park/Frank Lloyd Wright
Off The Beaten Path
Dishonest Taxi Drivers
Warnings and Dangers
Gino's East
Restaurants
Bahai Temple
Off The Beaten Path
Weather
Warnings and Dangers
Beaches and Parks
Off The Beaten Path
Ed Debevic's
Restaurants
Billy Goat Tavern
Restaurants
Eating & drinking
Off The Beaten Path
Berghoff Bar & Restaurant
Restaurants
Hyde Park/Washington Park
Off The Beaten Path
MLB - Chicago White Sox
Sports & Outdoors
House of Blues
Nightlife
Jazz clubs
Nightlife
Shedd Aquarium
Tourist Traps
Underground Chicago
Nightlife
Minor Frustrations
Warnings and Dangers
Gurnee Mills Outlet
Shopping
Seventy-Five Shoes
Shopping
Taste of Chicago
Tourist Traps
American Girl Place
Shopping
Buddy Guy's Legend
Nightlife
Football - Chicago Bears
Sports & Outdoors
TJMaxx Clothing
Shopping