More about Chicago South Loop Hotel
We had a great experience with this hotel!
As we were heading towards Chicago, we knew the downtown hotels would be too expensive. Traveling with the family, we were trying to save money. We found this hotel, which is located just on the outskirts of downtown. The hotel looks brand new and the price was very reasonable for the location. We were also very impressed with the customer service that received during our stay. The best we've seen in a long time. They were very friendly and gave us directions to where we were headed. The room was a great size for a family. We had plenty of space. We'll be back again! Did I mention Free Parking!
Great Location, Great Value
We had a little bump in the road at check-in, our reserved room wan't cleaned, but we were quickly moved to another room. The hotel is within walking distance to McCormick place & Chinatown. There is no full service resturaunt on site, but it has a pleasant, lively bar. There is also free parking,and public transportaion nearby.
Great Place to Stay. Look no further.
We stayed at this hotel Sun. & Mon. 07/12-14. We found this hotel online and were extremely pleased. Very close to McCormick Center and Downtown. Taxi and public transportation available. Our room (2 queens) was VERY spacious and clean. The bathroom was very large, had a nice tub and was extremely clean. There is no alarm clock or coffee pot. Continental breakfast (advertised on some web-sites) is NOT complimentary. The hotel does have a nice business center and free wi-fi. Front Desk staff was very friendly and helpful. Free Parking was nice. We are recommending this place to anyone who does not want to pay $200 downtown. Very pleased. Thank you! We will be back!
Bad, bad cleaning service. An old hotel wich wishes to be nice
My girlfriend and I spend the weekend from July 24th to 27th. First, when we arrived at 00:00, saturday 25th, the room looked clean. After a bath, we went to bed to discover under tje sheets of the perfectly well done bed, a USED CONDOM... We asked the clerk about it, and he just told us to wait until they found another set of clean sheets. No maids at the time, no service. Just the janitor and her wife, who where kind enough to help us. The other day, saturday to sunday, when we arrived from downtown at 22:00 hrs, the rrom was not done!! everything as we left it in the morning. The clerk, a very nice blone woman, told us that it was the third room that day with the same problem. And she sent us to another room. With those details, the whole staying in that hotel was a nightmare, we just waiting to happen. No apologies, nothing from the admin.
Not enough help or information available
Hotel looks very nice, updated. Cars are parked in a locked lot as this hotel is not in the most eye pleasing locations, surrounded by abandoned lots and buildings. Floors were not vacuumed and the bathroom floor had long black hair all over it. When I mentioned this to the front desk, the woman just looked at me as if this were my fault and said, "What's with this long black hair stuff???" They didn't send anyone up to clean and we left for the day, came back to the room in the very same shape.
Another thing, there was no list of amenities, I had no idea if this hotel had a restaurant or not (it didn't) No coffee pot, no microwave, no fridge, no movie channels. Our internet service was not working so we had to go downstairs to try and find a place to eat.
Would stay again!
I have submitted photos of our stay also but not sure if they will be attached to this....
Our stay was great. Huge room, clean, quiet(even with the Lallapalooza guests), friendly staff. There is not a sit down restaraunt..just a tiny cafe. There is a bar...cheap drinks! Did not have a coffee pot but we never use them in hotel rooms so this didn't affect us at all.
They neighborhood is certainly 'south' side...parking is free in the lot behind the hotel. It is not locked or guarded.
We would stay again! They have done a nice job renovating although they are still not finished with little things like mounting the hair dryer on the wall. Nice flat panel T.V., iron/board, alarm clock.
Tries (kind of) hard, but not great
The interior of the hotel is relatively well-maintained, but the service is just a step short. We were there for two nights, and while the room was clean and spacious when we arrived, there was ZERO maid service the next day (i.e. no new towels, no one made the bed... clearly no one set foot in the room).
Location as far as proximity to things was decent--close to a bus line that goes straight into the city but far from the ell and about $10 taxi into town. The neighborhood, however, was very undesirable. Dirty, a little unsafe... just not a good atmosphere.
The service was lacking. Checking in people were very nice, but, as mentioned before, no maid service, there was no city guide, no amenities or channel guide available in the rooms, and when I asked them to call me a cab one morning it took 20 minutes...even though a cab depot was two blocks away.
So, we paid $100/night expecting better than a Super 8, but that was pretty much the experience we got. They're trying to be be fancy, but it falls a bit flat.
Nice Place - Good Value
This is a nice hotel. The area's up and coming, maybe a little rough: not many people, not many stores/restaurants. But Chinatown is just around the corner and a two-minute cab ride will take you into the heart of the Loop. Staff was friendly, rooms were immaculate, beds were comfy, a/c great (not noisy).
-there is no coffeemaker in the room (there is a cafe on site though)
-there is no hair dryer
-the El tracks are right across the street - this might bother some folks (didn't bother me) but the trains don't run late at night.
-the windows do open - which is nice on a pleasant day.
Good place for the money - will definitely stay again.
Nice stay for the budget traveler.
Traveling with my husband and in-laws for a quick visit in Chicago.
Pros: This hotel was clean and fairly new. Nice big bath tubs and spacious guest rooms. Small workout facility and nice business center. #29 bus (State Street) stops in front of the hotel and is easy access to all downtown attractions. It is recommended to take the bus (or walk the 16 blocks) to the Roosevelt Center and visit Jewels grocery to purchase a $5.95 "Fun Pass" for unlimited access to public transportation for the day. On average, about $100 less per night then hotels near the Loop/Pier/Magnificent Mile
No coffee maker in room or complimentary coffee anywhere on premises. No pool. Area appears a little rough, but we had no problems walking around in daylight and using public transport after dark.