Clean, Great Location
I needed a hotel for five people. The Jr. Suite had two full size beds and one pull-out. Also a small microwave and refrigerator. The room was very roomy and clean. The staff friendly and helpful. If your going to shop, the location is perfect. Parking is available at this hotel...$26 to self park (which you should do) or $36 to valet park. We definetly would come back here.
Stayed at the Four Points Nov 30-Dec 4 (4 nights). Chose this hotel on the basis of availability location near the Mag Mile and the reviews I read. Generally no complaints. The location is great - a short block away from the prime Mag Mile shopping area, down the street from some great restaurants (including legendary Deep Dish pizza joints and steak houses) and centrally located to just about anywhere you'd want to go in the core city area - Sears and Hancock Towers, Water Tower Place, Art Institute, Grant Park, Navy Pier, Millenium Park, downtown, which are all walking distance. In addition, since its not on Michigan Ave, its actually very quiet in the hotel, so its like having the best of both worlds.
The hotel itself was nice - we stayed in a King Room - big, comfy bed and good space in the room. Good water pressure in the shower, all that stuff. Everything looked new, thanks to the recent refurbishment. The hotel staff were great with directions and recommendations, and were extremely friendly. The lobby was simple and functional, nothing special (not that big a deal to me), and of course, the room was WAY cheaper than most of the rooms in the area.
My only beef is the lack of a restaurant/bar. The hotel does serve breakfast (way too early for my liking - they need to appreciate that some people don't want to wake up at 8am when on vacation after a late night out), but there's no restaurant for dinner, lunch, whatever. As a result, even if you just want a snack, glass of wine or a beer, you have to leave the hotel to get one - in December, that can be a bit of a pain when going out means putting on your coat and warmer clothing and such. That's probably the one big thing the hotel was missing, in my view. Good news is that looked to us as if there are plans to put a restaurant/bar at the hotel (we saw signs for it), so hopefully that comes to pass. If that happens, my review goes up to 5 stars.
Overall, I absolutely recommend this hotel, and certainly intend to stay there again when I'm next in Chicago, whether or not they ever do put in a restaurant.
Nice hotel at a very reasonable rate
I just spent a weekend there and I have no complaints. The staff was friendly; the rooms are clean and quite big; and the location is perfect. I will definitely stay there again.
The good, the bad and the not so good
Starting with the bad: not all hotel staff has same level of expertise, know-how, problem solving ability & some inebriated guests hang around the swimming pool occasionally. The not so good: breakfast is expensive and boring (nice view of town though). The good: once we finally were given the rooms we needed and had reserved, they were wonderful, comfortable, spacious etc....Fridges & microwaves in rooms are good too. Location is entirely great.
Good room, good service
We spent two nights at the Four Points and were very pleased. The desk staff was efficient and pleasant, and check-in was very quick. The front door staff is excellent, and the valet parking staff only took a few minutes each time we needed our car. The room was large, with comfortable beds. Free internet in the rooms through a wall connection above desk. Refrigerator, microwave, free bottled water, free coffee in room were welcome touches. Location is excellent for restaurants and Mich. Ave. shopping.
Efficiency and location the best
I have stayed here twice in the past couple of months. This is great Hotel for the quick in and out, one block off the miracle mile. There are loads of great restuarants walking distance and great bars. The Hotel is modest, rooms are plain, but with that great Sheraton bed, also very clean with a friendly staff. The breakfast is better than average for about 10 bucks, or try a local cafe close by. Gym facillity somewhat limited, but pool and whirlpool better than average, for a downtown Hotel. Nice parking garage, but 28 bucks a day is a little heavy. Recomend for business traveler on a quick trip during the week trip, or family looking to save a few bucks, with a great location to Chicago's best shopping and night life.
I 94 is very close, as well as lake shore drive, the Hotel is easy to get to.
WONDERFUL ROOMS AND STAFF
I have a problem; I can't handle any dirt. I am a clean fanatic and this hotel was spotless. The staff, including the manager, was extremely kind and considerate. The reservation person and the bellman were so helpful. The hotel was beautiful!
We stayed at the Four Points Magnificent Mile for a girls weekend trip. The service from all employees was excellent. We were all very impressed! The bellhops were very gracious and the front desk staff was amazing and very helpful. And you can not beat the location. I look forward to staying here next time I'm in Chicago.
Great hotel....awesome location....will definately stay again!
From the start we were very pleased with our experience at Four Points. You have the option to self park in a very nice (enclosed, bright) ramp attached to the hotel (considerably cheaper than valet) with in/out privileges. The staff was very friendly. The rooms, hallways, lobby and pool areas were very clean and seemed to be newly remolded. The pool only goes up to 3 ft. but the hot tub was a nice bonus. The bed was very comfortable, the room had no huge bells or whistles but it did include a fridge and microwave. We will definitely stay here again considering the rate we received, the awesome location, the pleasant staff and how clean everything was.