The Westin Michigan Ave. If you've stayed in once Westin, it will feel like you've walked into your second home. The lobby is spacious and when I stayed was being renovated (something which wasn't mentioned when I made my reservation - but a minor issue). The reception staff are efficient and attentive, but typical of people from Chicago don't seem to smile a great deal.
The rooms are small, but clean and comfortable. By comparison the bathrooms are massive - with quality fixtures. The toiletries provided could be better with the choice brand being the Westin's own branded product. The new Heavenly Bed is an absolute treat and on it's own is worth the price of admission. The rooms are quiet with the renovations not seeming to have much bearing on noise.
The hotel amenities are what you'd expect from a Westin. The in-house restaurant is a nice steak house - which seems packed with hungry locals and travellers day in/day out. With the Watertower and Handcock observatory across the road you're not going to be stuck for choice of food. The night life choice is staggering - enough to drive you round the bend. If you've got nieces or daughter's they probably won't forgive you if you don't stop in at the American Girl Center a short walk from the hotel.
The verdict - in short all you'd expect from a Westin, prompt service, clean, comfortable rooms, and a location which is hard to beat. Definitely deserving of the Westin brand andof course a second look.
Location, location, location!
Heavenly Bed






