Fairfield Inn Indianapolis South

4504 Southport Crossing Drive, Indianapolis, Indiana, 46237, United States
#15 of 187 hotels in Indianapolis
Terrible (1.0 out of 5.0) 1 review
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WORST CUSTOMER SERVICE EVER!!!!

Terrible (1.0 of 5.0 stars)
by written on February 16, 2012

I just wanted to let Fairfield Inn know that my husband and I wil never ever stay at one of your properties ever! He called last night to get a rate of 84 dollars that was listed online. Phillip the GSR on duty who answered said the rate for Sunday night was $99 and there was nothing he could do about it. My husband has worked for Marriott before and he was able to do that as a GSR, why couldn't he? I spoke with Reanna this morning the General Manager of the Fairfield Inn and Suites South in Indianapolis where we called last night and she said she stood behind Phillip and that he didn't have to us a lower rate and that their system wasn't updated yet to give that rate even if it said so online last night. She was absolutely rude, interrupted me several times and hung up on me. I spoke with the Jameson Inn and they were willing to give a good rate for Sunday night. I hope it was worth Marriott losing a customer.

Nearby Fairfield Inn Indianapolis South

Fairfield Inn Indianapolis South

We've found that other people looking for this hotel also know it by these names:

  • Fairfield Inn Indianapolis
  • Fairfield Indianapolis
  • Indianapolis Fairfield Inn

Address: 4504 Southport Crossing Drive, Indianapolis, Indiana, 46237, United States

Amenities at Fairfield Inn Indianapolis South

  • Swimming Pool
  • Wheelchair Accessible
  • Free Parking
  • Business Services
  • Continental Breakfast
  • Free High Speed Internet

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