Sleep Inn Brooklyn (4130 Highway 21 )

4130 Highway 21
#2 of 2 hotels in Brooklyn
Terrible (1.0 out of 5.0) 1 review

awful place to stay

Terrible (1.0 of 5.0 stars)
by written on January 31, 2010

This is the absolute worst hotel i think ive ever stayed at. payed $100.75 for rude service, Hot tub and pool were broken down, asked for a ground floor room, and because the clerk had already punched in a 2nd floor room, didnt get it even though were traveling with two infants. No bathtubs, shower only. if you want to use the coin operated laundry, the clerk will tell you they "are not authorized" to give you quarters, so put on your coat and hat and hoof it to the truckstop 1/4 mile away. cramped small rooms. shoddy wireless internet, cant even send an email with an attachment, had 2 routers on property, and of course the only one you can connect to the web on is the one with the lowest signal. Ice machines do not work. asked for a partial discount because of the missing amenities, and the clerk who said she has been here for 6 yrs said she "was not authorized" to give discounts. seems like no one is authorized to do anything. placard on counter of bathroom said " if youre missing any hygene items come to the front desk". needed 2 toothbrushes, they had one left! reception on tv was wavy and unclear on most channels. this is not an exaggeration by any means, and if this even posts, i will be suprised, as i am sitting in the room right now.....we willdefinatel ask the assistant manager who is supposed to be on duty in the morning for at least a partial refund, but i have a feeling she will not be "authorized" to do anything of that nature.....keep going, ive stayed at $35.00 motels that were waaay better than this.

Directions: right off I-80

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