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13 4TH Street Ne, WEST BEND, IA, 50597
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of people enjoy staying here
9 Opinions
janetboschert
User Rating
This was the worst hotel experience I can remember. The bed sheets had blood on them and the beds were very UNCOMFORTABLE! The hotel and room was dark and musky smelling. Our neighbor's alarm clock RANG non-stop from 2am to 4am. This could be clearly heard throughout the entire hotel. NO ONE at the front desk to responding to phone calls or the alarm. In the morning, the management was very rude with no apology for not responding to the alarm and even said "well, I want you to think this is your fault" which I am not sure what that implies. The spa just had a wood board covering it.. not sure if it worked or any intention of making repairs. Breakfast was just cold cereal.
A little competition would do this place good. The Grotto is amazing! Just drive a little farther to stay somewhere else.
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Inside the Grotto
Enterance to the Grotto
After a a very bad illness as young man, Father Paul Dobberstein promised The Virgin Mary if he survived, he would built her a shrine.
He was ordinaed in 1898, he was sent to West Bend, Iowa. After collecting rocks and precious stones, he begin the Grotto of the Redemption in 1912. He continued building until his death in 1954. The work was continued by Father Louis Greving until 1994. Work and Maintenance continues.
This was the worst hotel experience I can remember. The bed sheets had blood on them and the beds were very UNCOMFORTABLE! The hotel and room was dark and musky smelling. Our neighbor's alarm clock RANG non-stop from 2am to 4am. This could be clearly heard throughout the entire hotel. NO ONE at the front desk to responding to phone calls or the alarm. In the morning, the management was very rude with no apology for not responding to the alarm and even said "well, I want you to think this is your fault" which I am not sure what that implies. The spa just had a wood board covering it.. not sure if it worked or any intention of making repairs. Breakfast was just cold cereal.
A little competition would do this place good. The Grotto is amazing! Just drive a little farther to stay somewhere else.
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