My family stayed here for two evenings and we will not be back. The room was not clean. The mildew in the bathroom was climbing the tile and the bathroom floor corners were filled with dirt and hair. There were dead bugs in the windowsill and corners of the bedroom. The outlet behind one of the beds were completely busted with parts and pieces laying on the floor and there was no power to the bedside clock or lamps.
The continental breakfast was poorly maintained by staff and items sat out for extended periods of time and were no longer warm. The fitness center was a joke - you had to pass through the employees only sign to get to a strange secluded room to work out which did not feel safe to be in due to its strange, unpublic location. The sauna in the pool area was also out of order. The courtyard was filled with dog poop which made it unsanitary for my children to walk/play on.
For the price of the rooms, I expected MUCH better rooms and public areas and much friendly service.
Quality Inn @1950 South Range Avenue in Colby, KS 67701, (785) 462-3933 on 12/13/09 stole my wife's $250 jacket. We called 2 hours after we checked out and they said they would call us back. They never called. We called them back and they said it wasn't in the room. There were 3 of us in the room that saw it hanging in the closet. They said they would look in the laundry and call us back. They never called. We called to ask if they had looked in the laundry... they hadn't yet (This was 2 days later). We talked to managers and front desk clerks who all seemed to not care about finding and returning this jacket to us. We haven't been able to get in touch with the owner Jay Bokta out of Wichita, KS so we called Choice Hotels customer service (1-800-300-8800) and spoke with Robyn to file an official complaint. According to Robyn, someone should get back to us in 72 hours. We'll see. We're headed back there on December 18th, 2009 and we'll file a theft report with the Sheriffs office. To follow our adventure in getting my wife's $250 Abercrombieand Fitch Jacket back visit: http://twitter.com/qualityinntheft.
1000 East Willow Drive, Colby
645 WEST WILLOW, Colby
1925 South Range/I-70
1925 S Range Ave, Colby
We've found that other people looking for this hotel also know it by these names:
Address: 1950 S Range Ave, Colby, KS 67701