Comfort Inn & Suites Overland Park

7200 West 107th Street, Overland Park, Kansas, 66212, United States
(3 star hotel)
#4 of 39 hotels in Overland Park
Terrible (1.0 out of 5.0) 2 reviews
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Stay away - Not a COOL place to stay!

Terrible (1.0 of 5.0 stars)
by written on August 8, 2011

We stayed here on 8/5 - 8/7, and we had to switch rooms due to the non-working A/C system in our first room. Their own maintenance person told us that the A/C units were junk, and the GM told me that due to the hot summer, the units have started breaking down. It does not appear to be a problem that is being worked on. Their A/C units have a High and Low fan, but they blow the same amount of air. It was incredibly uncomfortable. The only time that the room was cool was when the A/C was on all day with nobody in the room. Once we returned and went to bed, it got warm very fast. We could not check out fast enough.

**Also, my brand new car was hit in the parking lot of this hotel overnight, and the GM refused to assist me in determining which car may have been involved. She was too busy telling me that "the hotel was not responsible". The ChoiceHotel website states that the customer comes first. I certainly did not feel that way. **

The staff was not knowledgeable on what, if anything, could be done to help me. I had to return home and wait until the GM returned to find out that she couldn't (or wouldn't) do anything to help me. There are plenty of hotels in Overland Park much nicer that this one. Stay away!!

Read more: http://members.virtualtourist.com/m/p/m/2128e4/#ixzz1USomtTbL

Not a COOL place to stay - staff not knowledgeable

Terrible (1.0 of 5.0 stars)
by written on August 8, 2011

We stayed here on 8/5 - 8/7, and we had to switch rooms due to the non-working A/C system in our first room. Their own maintenance person told us that the A/C units were junk, and the GM told me that due to the hot summer, the units have started breaking down. It does not appear to be a problem that is being worked on. Their A/C units have a High and Low fan, but they blow the same amount of air. It was incredibly uncomfortable. The only time that the room was cool was when the A/C was on all day with nobody in the room. Once we returned and went to bed, it got warm very fast. We could not check out fast enough.

**Also, my brand new car was hit in the parking lot of this hotel overnight, and the GM refused to assist me in determining which car may have been involved. She was too busy telling me that "the hotel was not responsible". The ChoiceHotel website states that the customer comes first. I certainly did not feel that way. **

The staff was not knowledgeable on what, if anything, could be done to help me. I had to return home and wait until the GM returned to find out that she couldn't (or wouldn't) do anything to help me. There are plenty of hotels in Overland Park much nicer that this one. Stay away!!

Nearby Comfort Inn & Suites Overland Park

Comfort Inn & Suites Overland Park

We've found that other people looking for this hotel also know it by these names:

  • Comfort Inn Overland Park
  • Overland Park Comfort Inn
  • Comfort Inn And Suites - Overland Park
  • Comfort Inn & Suites - Overland Park Hotel Overland Park

Address: 7200 West 107th Street, Overland Park, Kansas, 66212, United States

Amenities at Comfort Inn & Suites Overland Park

  • Swimming Pool
  • Wheelchair Accessible
  • Fitness Center
  • Free Parking
  • Business Services
  • Continental Breakfast
  • Free High Speed Internet
  • Kitchenette
  • Suites
  • Bar / Lounge

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