Embassy Suites Hotel New Orleans

Embassy Suites New Orleans-Convention Center

Hotel Class: 3.5 out of 5 stars3.5 Stars - 3 Reviews and 259 Opinions

315 Julia Street, New Orleans, Louisiana, 70130, United States

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79%

of people enjoy staying here

3.5 our of 5 stars 262 Opinions

Excellent
 
58
Very Good
 
91
Average
 
61
Poor
 
31
Terrible
 
21

Our Members Say

  • lcostello profile photo
  • Reviews: 10

4 out of 5 starsUser Rating

Comfort- no charm

This hotel provides a nice break from the crowds in the French Quarter. They offer a free, full breakfast, and 2 hours of free cocktails in the evenings. The layout is the same as all of the Embassy Suites. There is plenty of room for a family. They have a small pool and a hot tub just off the breakfast room area. There is a parking garage for a fee, but I take a chance on the side streets. It is a perfect location for White Linen Night, art gallery block party on St Peters, every Aug. The French Quarter is walkable, not at night alone. This is a very comfortable property, but no charm.

  • Opinion of Price: about average

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  • TX2007 profile photo
  • Reviews: 7

5 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

I was here BEFORE Katrina

Marble floors greet you at the entrance lobby and continue into the lounge and restaurant. My girls were wowed by the mural on one wall which depicts various window scenes you might find in the French Quarters and includes lifesize statues of musicians, tourists, etc. This is a very attractive and eye catching display that adds a nice focal point during breakfast or cocktail hour. The staff is friendly and very efficient. We checked in at about 3AM so this was helpful as we were tired and in a hurry to get our room and get to sleep!

Be careful in the gift shop, the items I went in for: Halls lozenges and small jar of Vaseline, were grossly overpriced and the souvenirs can be found at the "River Walk" where there are numerous stands and shops beyond the food court.

My room included the entry room/living area for greeting guests and hanging out. Rooms also include two double beds, in the bedroom area, chairs, and a TV. The entry room was large enough to accommodate several people, and included a couch, chair, and another TV. There was also a fridge, coffee pot and mini wet bar and microwave.

I noted the lack of a window in the outer room but the balconly in the inner chamber makes up for it and takes up the whole back wall. There was a small table and two chairs on the balcony but I chose to go outside rather than sit on the balcony. Also, I thought that the mural outside the suite entrance again was a nice touch because it gives you the feel that you are actually peering at Mardi Gras scenes outside of the hotel and adds an airy feel.

We found our rooms to be clean, comfortable and roomy for our purposes.

I would have recommended this hotel to anyone, pre Hurricane Katrina. A recent follow up call revealed that the staff is shortened so the rooms are only cleaned every three days.

Unique Quality: This hotel was great because of the made-to-order breakfast! I requested shrimp and crawfish omelettes every day of my stay! Unfortunately, due to short staffing and the rigors of rebuilding the city, made-to-order breakfasts are not standard anymore. They are offering a limited breakfast buffet. Emeril's Restaurant is up the street in the opposite direction.

Another bonus was the cocktail hour from 5:30 – 7:30PM. Happy Hour comes with free drinks and bowls of snacks that you can eat at the bar or take to a cozy table. There were the typical peanuts of course but I picked up two more bowls which included dried fruits and raisins in one bowl and a Chex type mix in the other. The atmosphere was open and friendly, giving guests a chance to relax, mingle and unwind.

AMENITIES
The pool and jacuzzi were OUTDOORS--strange because most Embassy suites offer heated indoor pools. There's also a gym off the side of the lounge area but I could not see myself working out so close to the viewing eyes of the public!

  • Opinion of Price: more expensive than average
  • Related to: Festivals, Food and Dining, Family Travel

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  • goodfish profile photo
  • Reviews: 919

4 out of 5 starsUser Rating

3.5 out of 5 starsHelpfulness

Good location and room to spare

We were in N. O. partially for business so needed to be close to the Convention Center. This is a "big box" hotel that lacks the charm of the smaller French Quarter inns but the location/amenities made it a good choice for a business/pleasure trip. We were also lucky that most of our nights could be expensed as we were on a tight budget for our personal fun!

The suites have a living area with sleeper sofa, dining table, chairs, TV, microwave, small 'frige and coffeemaker, a bathroom, and a separate bedroom with TV and dresser space. Some of the bedrooms open onto small (no-frills) balconies. There's some worn spots here and there but nothing too serious. Suites come in different price levels - the pricier ones have extra amenities. All come with a good-sized closet, ironing board, iron, hairdryer and cable TV. They also have an adjacent building of new designer suites called "The Lofts". A small outdoor pool, sundeck and concierge desk are in, or close to, the lobby, and limited parking is available at $26 a night.

Besides lots of room, the other pluses are the complimentary breakfasts and happy hours. Breakfast is nothing short of a feast - made-to-order eggs, potatoes, scrambled eggs, waffles, grits and pancakes can be had at the steam table. Smaller, self-serve buffets offer cereals, bagels, toast, muffins, pastries, fresh fruit, granola bars and beverages. We were able to fill up enough in the mornings to last until dinner at night. Complimentary cocktails are served from 5-7 daily and is a full bar event that even offers a "flavor or the day" frozen daiquiri!

The Convention Center, Riverwalk shopping/dining, Riverfront Streetcars, and the cruise ship dock are just two blocks away, and there is a small convenience store just down the block. It's a very pleasant 20-minute walk along the river to the Quarter if you like to stroll. All-in-all, a great place for conventioners, families, and vacationers needing to bunk somewhere the night before a cruise. See their website for full list of amenities.

Unique Quality: Complimentary breakfast and happy hour, lots of room and convenient to shopping/transportation/restaurants

  • Opinion of Price: about average
  • Related to: Business Travel, Family Travel
Embassy Suites Hotel New Orleans Photo: Embassy Suites, NOLA

Embassy Suites Hotel New Orleans Photo: Embassy Suites, NOLA

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Stay The Lofts

by A TripAdvisor Member

We just got back from staying at the Embassy Suites and it was great. After a check-in SNAFU, they moved us to their adjacent building called The Lofts. It was much better and more newly renovated than the main building. It was in an old Sugar refinery/factory and the original brick walls line the exterior of the rooms there. The room was huge and even had a conference table which worked out great for some meals we brought back to the room. We stayed with our 2 yr old, 1 yr old, and in-laws and there was plenty of room!

Recommendations: Eat at Emeril's Delmonico -- it was fantastic, even though it was pricey. If you have kids, take them on the boat cruise to the zoo leaving from the Aquarium every 2 hours. If you have time and want to do something very New Orleans and also FREEE -- take a trolley car (cheap and good people watching) to City Park (the lsat stop) and take a stroll through the Sculpture garden. It was beautiful weather and a great experience! If you do stay at the Lofts, stil go to the breakfast and manager's reception next door for more selection. However, there is a completely duplicate one at the Lofts if you want a smaller crowd or faster service, depending on the time of day.

Definitely recommend this hotel - enjoy NOLA!

enjoyed the embassy suites

by A TripAdvisor Member

We stayed in the Lofts building.
Quiet , clean and smoke free.
Take the Riverside trolley to the French Quarter.
It's a long 7or 8 block walk.
Hotel staff was very helpful and friendly.
Complimentary breakfast and cocktail hours were great.
I would recommend.

Loved it

by TripAdvisor Member safety86

The Embassy Suites was awesome. I stayed in the Lofts in June. The rate was excellent and the room was perfect (clean & quiet). The breakfast was really good, too. Everyone was friendly.

The only thing I didn't like was the walk to the French Quarter. But that is what taxis are for.

Great location

by TripAdvisor Member wle17

When we first arrived they didn't have a room ready for us, but it was still before check in so they held our bags and we went out to explore the town. Someone who was traveling with us was upset because she booked a smoking room, but the front desk said that they didn't have any left. This was BEFORE check in time so it wasn't like we got there extremely late or anything. The front desk lady was very rude and said that smoking choice was just a request and they didn't have to honor it.

The next day we spoke to a manager and the manager apologized and gave her a upgrade to a suite that was smoking. We stayed in a nice non-smoking room and it was very clean.

After that we didn't have any problems. The hotel is in a nice location as it is close to the River Trolley. This will basically bring you right into downtown. There are lots of restaurants nearby the hotel. The view from some of the rooms is awesome. Don’t stay in the Lofts. It is in the separate building from the main hotel. Request a balcony on a high floor for the best view.

The breakfast and drinks at night was a nice touch.

Wonderful place to stay!

by TripAdvisor Member Puyallup3

We stayed at the Embassy Suites July 17-19 following our cruise on the Carnival Conquest. We had requested early check-in, but didn't get our room until 2:30 pm. That was okay since our luggage was stored for us and we could walk around New Orleans. Our room was a corner, non-smoking, king-sized bedroom (suite 713). We had requested to NOT be in a room facing the inside courtyard, and this room met our needs. The whole hotel was booked, but we never heard any noise, and we slept soundly.

The complimentary breakfast was wonderful! There were two lines---one where you could serve yourself, and the other one, a made-to-order breakfast. Their beignets tasted just like the ones we had at Cafe Du Monde. It was nice to also have complimentary cocktails in the evening (2 per person) before venturing out.

Our daughter LOVED the swimming pool. It is long and narrow, but had plenty of room to swim from one end to the other. The hot tub was also nice. There were never more than 10 people out at the pool the whole time we were there!

The location of Embassy Suites looks like it is far from the French Quarter, but it really isn't. The Riverwalk Mall is right down the street (and air conditioned). If you have children, the New Orleans Children's Museum is a MUST. This is the best one we have been to, and our nine year old was entertained there for two hours. It is on Julia Street and less than a two block walk from the hotel.

The highlight of our trip was eating at Mulate's Cajun Restaurant right on Julia Street. Each night at 7:00 pm there are Cajun bands playing live music. The dance floor is large, the food is great, and they look for people (especially children) to go up front and play instruments like spoons, triangles, and aluminum washboards. We were given Mardi Gras beads after playing the instruments. We got a lot of great photos taken here, and enjoyed the music so much that we went there two nights. We had eaten at the Cajun Cabin on Bourbon Street prior to the cruise and weren't as impressed as we were with Mulate's.

We would definitely stay at the Embassy Suites again if we were to vacation again in New Orleans. We paid $139.00 a night, and to have breakfast and Happy Hour included with it made it well-worth the price.

Affordable and nice

by TripAdvisor Member a2goto

Stayed at the Embassy while at a convention. Two blocks from the convention center. Long walk from other site, french quarter, etc. Good breakfast, free drinks at happy hour!! Moved us when accidentally place in smelly smoking room without a problem. Nice rooms. Would stay there again if at convention. Bit of a walk from the action EXCEPT one block from Emerils, best dinner I have had in years.

We were impressed!

by A TripAdvisor Member

A feel of home! An excellent property. Very close to the Riverwalk but a distance (but walkable) to Bourbon St. I would have ranked it higher but the food quality and in how it was served could have been better. My family an I stayed on the loft side. The rooms are clean, large, and exteremely impressive. We enjoyed our balcony as well (not a view) but the fact of having one w/o an upgraded rate.

The staff was nice and very professional.

 
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 Complimentary breakfast and happy hour, lots of room and convenient to shopping/transportation/restaurants 

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 Embassy Suites Hotel New Orleans

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Address: 315 Julia Street, New Orleans, Louisiana, 70130, United States

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