| Satisfaction: |   | | Reviews: 6 | Photos: 10 | | 8 Canal Street |
 | New Orleans Harrah's New Orleans Casino Reviews | 1 - 6 of 6 |  |
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 | Harrah's New Orleans Casino: Great Hotel/one serious issue
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 In lobby waiting for elevators
to start working by leo.weeks, 2 more photos
Earlier this year we staggered back to the hotel from Pat O's and when we went to get on the elevator a clerk stopped us and said the elevators were down and would be about ten minutes to fix. Well 45 minutes later a crowd of tired tourists had gathered (it was about 1 in the morning) and we started asking "can we just take the stairs". We were told, "absolutley not!", then a few minutes after that a clerk took a test ride and declared the elevator safe. So, having waited the longest, about 1-1/2 hours at this point, we pushed our way onto the elevator. half way to our room the elevator stopped dead and all the lights went out. We were stuck for about ten minutes and the power came back on. Instead of continuing to our floor we were taken back to the lobby. Now the crowd was getting angry and a night manager came out and said "all your rooms will be comped", well, this was the one time we had actually paid for the room and we asked the guy if we could get that from him in writing and he laughed and said "NO". Needless to say the next day we checked out and we warn everyone we can to watch out for getting stuck in elevator and getting lied to by the managers! We were charged for the room and the desk clerks in the morning just said "sorry for any inconvenience". They thought at first we were kidding about the incident and tried to say they didn't know anything about it! It had affected about 2 dozen guests!
Very nice accomodations, great views Theme: HotelPrice: US$180 and up » Currency ConverterComparison: more expensive than averageDirections: on South Peters across from casino next to Gordon Biersch restaurant.Other Contact: leoweeksjr@msn.com
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| Harrah's New Orleans Casino: Best Hotel Experience EVER!!!
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From the moment I stepped out of the airport shuttle, I knew this was a special place. The hotel was recently remodeled after Katrina and is absolutely lovely inside. I had the regular "luxury" type room on the 6th floor. Harrah's comped me 2 nights free but the regular price is $129-$249 a night, as I recall.
A bellman met me right when I hit the ground and asked if i wanted help. We immediately struck up a conversation about auto racing like we had known each other for life. Check-in was quick and friendly. Everyone on the staff was exceptionally helpful and friendly throughout my stay. Another bellman, who brought my suitcase up to the room, spent 10 minutes or so going over the features of the room and there are many...
~King size extra thick comfy bed with lots of pillows-even two body pillows
~Large flat screen TV with Hi Def, free cable and pay movies
~a HUGE bath tub, big enough for 2 adults to soak in-stacked
~separate glass shower with massaging shower head
~euro style WC for the toilet
~coffee maker!!!!
~lots of high quality soaps, shampoo and conditioner
~two phones, room service ready!
~fresh air machine
~marble table, comfy sofa and chair
~internet access
Room service was high but luckily my rewards points covered it. A club sandwich was $16. 3 beers, 2 bags of chips, a pretzel, a can of mixed nuts and a pint of Ben & Jerry's ran $30. Total $60 with tax and gratuity...Ouch!!
Bottom line: Finest room I've ever stayed in. I can't wait to go back!!
A True 4 star hotel. You simply must stay here once if you get the opportunity. A beautiful and comfortable hotel with a staff that is always present to help you in any way possible!
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