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Loved the New Orleans Marriott
The staff was very nice and accomodating. When we checked in we were in a room on the city side and my husband called down to see if we could get moved to a room on the river side. Because several large conventions were in town the Marriott was quite full and the only room they had available was a Studio Suite with a Murphy Bed. We were given that as a choice and we took it. The bed did not have the "updated" duvet set that the other room had, but the staff changed the bed linen out so that we could have the comforters instead of the old style bedspread. The room had a sitting area, a wet bar with a refrigerator, and our view was spectacular and this more than compensated for having a Murphy Bed. Because my husband is a Platinum Rewards member we have Concierge Lounge privileges. The only pain was that we were not in the same tower as the Lounge so we had to go to the other tower to get to the Lounge. Since we consider the Lounge a bonus and it is open 7 days a week rather than the typical Mon-Fri, we really can't complain about the walk. If I have one complaint, it was the attitude of the the staff in the Concierge Lounge. Instead of being friendly and welcoming like the staff in the other parts of the hotel, it was as if being there was a pain. They were not friendly at all. Since the people using the Lounge are Marriott's Platinum members as well as those people who are paying extra to be on the Concierge Level, I feel that the staff there could have been more welcoming. Also, they did not keep the trays filled and ran out of hor'd'eurves before the end of the time for them (they are supposed to serve from 5:00 - 7:30 and they would run out by 6:00 or 6:30) and the desserts ran out way before the end of the time for them (they are supposed to serve dessert from 8-10 and they would run out by 9 or 9:30). One night it was pouring down rain so we decided to eat at the Riverside Restaurant up at the top of the Marriott. The food was extremely good. When we are in New Orleans we like to eat at the local restaurants and not the hotel restaurants, but this restaurant is quite nice and also has a wonderful view of the city. I would definitely eat there again.
