Get a window and you'll love the view
by TripAdvisor Member Justnin
This hotel has received much negative talk from people who didn't score a room with a view. The truth is- the Place D' Armes is in a very old series of buildings that were not all meant to be turned into hotel room properties when they were built. I took a peak into the windowless room of a couple that my parter and I befriended during Jazzfest. That room is smaller and understandably,might make a person who just spent $110 dollars a night feel uneasy.
On the other hand you can't get any closer to the heart of New Orleans than this hotel, so I'd hope that most people didn't spend all their time in their hotel room. Prospect visitors to this hotel should know that booking a room with a courtyard view the best deal in New Orleans and a magical experience. The streetside balconies are wonderful too, but slightly noisy for folks not from an urban environment.
This old and charming hotel surpasses what a three star hotel should have, if not just for its superior location, incredible courtyards- and it's gaslamp historic charm. The quality of the rooms are great- expect more than you pay for (with a window) -but don't expect a chocolate on you pillow at night.
Stolen money
by A TripAdvisor Member
This hotel seemed cute & nice. Our room was pleasant enough and opened onto the very pretty courtyard. Unfortunately, I had my spare cash for the two days ($200) in the bottom of my suitcase. We checked in early, leaving our luggage in the locked storage room. We also left our luggage in the storage room after checkout as well. When I arrived home & unpacked, I found that the money had been taken, but the envelope it was in was still in the suitcase. As I did not need to replenish my cash during our one night stay, I know I did not misplace it. The management never returned my very polite phone call to alert them (not even to apologize). If you stay in this hotel, just make sure you use the safety deposit box. I didn't want to as I wanted the money easily accessible... and it was accessible, apparently; just to someone else!
Thief! Don't leave your bags...
by A TripAdvisor Member
My stay was nice enough until I had my bag ransacked on Easter Sunday! After checking out, my bags were locked in a room near the front desk. I returned to the hotel to grab an umbrella and my bags were as I left them. When I returned to get my bags and a cab to the next hotel, the same staffer that locked up my bags told me he'd take care of getting my luggage and loading it into the cab. Thinking this was nice of him I gave him a huge tip! It was only when I arrived at the next hotel that I realized my bags had been gone through and money and medication were missing from my luggage. I immediately called the hotel and tried to speak to a manager; I was told they didn't have one. The woman at the front desk could have cared less. Which leads me to believe this has happened before. I left my name and asked for the management to please repond to the situation. I still haven't heard anything! With all the other scams in New Orleans the last thing you want to worry about on vacation is the security and honor of your hotel. In addition, even if you pay for the most expensive room with a balcony, you may end up with a room very different than those pictured on the website. Courtyards are plentiful in New Orleans...stay somewhere else!
Good experience
by A TripAdvisor Member
Recently got back from a 4 night stay...
LOCATION: is fabulous. Between Cafe du Monde and "Bourbon St." so there is a fair amount of foot traffic in front of the hotel, even late at night, so I always felt safe walking back to the hotel. Close enough to everything but no street noise problems.
SIZE: The room (2 double beds) was a bit small. Fine for two people but it might have been hard to move around in with more people. No windows would have probably made it feel claustrophobic.
GROUNDS: Lovely courtyard, just what I pictured. However, if sitting in the courtyard, youll hear the humming of I think air conditioning units; eventually you tune it out but it sort of disturbed the peacefulness of the setting.
STAFF: I actually found them to be quite nice. It started raining one day and they were loaning out umbrellas. One desk attendant spent some time helping us to find a club we'd heard about but couldn't find on our maps. We blew a fuse in our room trying to run 2 hair dryers and a curling iron at the same time and 2 people came right up to attend to it. All were friendly as we passed them walking around... Didn't have a problem with the staff.
COST: My biggest beef. Seems a little expensive but I think that may partly have been the weekend we went... After walking past the cheaper hotels I was considering, I understand why they were cheaper (looked in bad condition or were far from the action). Be sure to ask for AAA discount even though it's not advertised.
To comment on some other postings:
I read about the 2 theft problems so I put a lock on my luggage when I had it stored after check out (no reason to give them opportunity) so I didn't have a problem. Actually, the daily tips for housecleaning left on the bedside table were left undisturbed.
Towels were scratchy. They are like gym towels so not very soft but very absorbant.
Continental Breakfast... skip it. Bad coffee, OJ from a can, somewhat stale crossoints, butter & jam, and way to sugary sticky buns. I agree that it would be great if they had a little fruit, maybe some cream cheese and bagels. After spending every other meal eating southern (aka fried) food, something healthy was much desired.
Didn't have any problems with construction... they were doing some touch up painting but that was it.
Room temp was fine, a/c and ceiling fan kept it comfortable.
Someone else mentioned cigarette smoke... Didn't smell it when we got there, but just a NB: smoking is EVERYWHERE in N.O. (I come from CA where it is banned just about everywhere so it came as a bit of a shock...) I wonder if the other posters room just smelled of "second hand smoke" When I got home, i had to wash everything I brought, even things I didn't take out of the suitcase because they smelled of smoke. I think if you can't stand cigarette smoke, don't come to the south.
I would definitely recommend it to couples and families. There weren't a lot of "20somethings" at the time we were there (which I'm sure helped keep things quiet.)
Don't get what you ask for here!
by A TripAdvisor Member
Just returned from a week long stay. I placed reservations through Expedia specifically requesting 2 beds. I even called the hotel directly to confirm the reservation & request a room with a courtyard view. Imagine my surprise when we were shown to a room with one bed and a room with one tiny window (that you had to walk down 3 stairs to see out of) with a view of a roof. Other then that our stay was pleasant enough and, once I got used to our room, found it to be very spacious. We did not find the staff to be overly friendly or helpful (other then Dolores in the breakfast room - she was a delight). On the plus side, the location was fabulous, the courtyard was lovely and while the continental breakfast wasn't much it was enough to get your day started.
Fabulous place!!
by TripAdvisor Member Jenn31
We just returned from a week long stay here. (May4-10) We booked a 2 double bed room with a balcony overlooking the courtyard and the room was huge! Not to mention absoloutly stunning. The beds were extremely comfortable, the balcony was great, the pictures on the website just don't do the hotel or the courtyard justice. The hotel was everything we expected and more. Conntinental breakfast was standard but the coffee was fantastic and the staff were extremely helpful and outgoing.We can't wait to come back and stay here again in 10 months! If anyone has questions or would like pictures of this lovely hotel, please feel free to email me.
Photos
Outside Place de Armes Hotel
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