Sheraton New Orleans

4 out of 5 stars4 Stars

500 Canal Street, New Orleans, Louisiana, 70130, United States

10 Reviews

Sheraton New Orleans Hotel
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Solo
  • Families77
  • Couples78
  • Solo100
  • Business66
  • JessieLang's Profile Photo

    Location, Location!


    This Sheraton Hotel has a lot going for it. The rooms are comfortable, with all the usual amenities, and the staff is pleasant and helpful. The large lobby has a big bar in the middle of it, and some evenings there is live music there.

    The hotel’s best feature is its location. It is on Canal Street, at the edge of the French Quarter, and there is a trolley stop across the street that takes you to the waterfront and the French Market. During the Jazz Festival, the hotel serves as a shuttle stop for transportation to the festival.

    If I get back to New Orleans, I’ll stay here again.

  • No rest for the weary


    Hotel is undergoing renovation and should not be open to the public. I had been up since 220am and wanted to take an afternoon nap and the sound of drilling and hammering, even with ear plugs in and a noise machine, is unsettling. Called operator and was told "You can hear it throughout the hotel". They are said to work from 9am until 7 pm. Stay away from this property until work is done.

  • laurenzi1's Profile Photo

    very good location


    Pretty good location on Canal Street. Walking distance to see anything you want in the French Quarter and the business district. 2 blocks from the Quarter and always felt safe walking there, even after midnight. Starbucks in the lobby is a nice convenience too.

    CON: $33 per night for parking.

  • Fantastic Location!


    We came to New Orleans and stayed at the Sheraton on Canal Street for a conference. The service was great, and the facilities more than accommodating for our group. There was even another conference being held at the same time, but on a different level of the hotel, and it never seemed to be over-crowded and was easy to navigate.

    The lobby and Pelican Bar were beautiful. We did not dine at the hotel bistro, but made regular stops at the Starbucks Coffee in the lobby.

    We did not use the fitness center, which costs a fee of $10 for non-club level guests. The pool area however, was relatively nice.

    Unique Quality: The hotel was one of the largest buildings in the area, offering great views of the Mississippi River, French Quarter, and surrounding areas.

    Fantastic location, within walking distance to almost everything: The French Quarter, Aquarium of the Americas, Harrah's Casino, Riverwalk Mall, Bourbon Street, the Mississippi River/Woldenberg Park, and numerous other shops and restaurants.

  • doug48's Profile Photo

    canal street


    the sheraton is a very good buiness class hotel on canal street. for the tourist it is located just across the street from the french quarter and for the business traveler it is located in the heart of the commercial district. the sheraton offers all the amenities that you would expect from this better chain.

    Directions: downtown.

  • xstacey's Profile Photo

    Great NO Hotel


    I actually stayed here two nights, and then 3rd night in the Marriott, less than a block away on Canal. There was a major difference - it could not compare to the sheraton. The Pelican Bar was very cool at the Sheraton and we had a fantastic view of the river. The room was large and had a very nice sized bathroom too. Beds were comfy. Nice in room amenities on the club level.

    Unique Quality: Starbucks Coffee Shop inside the hotel was another bonus!

    Directions: Canal Street

  • grandmaR's Profile Photo

    Near Harrah's


    I have not stayed here but it is a four diamond AAA approved hotel.

    This hotel is quite close to the waterfront, across Canal Street from the French Quarter. Apparently the location is the best thing about it because it is noisy and the food is expensive.

    They advertise
    # All guest rooms include the exclusive new Sheraton Sweet Sleeper Bed®

    # Roux Bistro restaurant featuring indoor balcony dining

    # Pelican Bar boasting a unique décor, premium cocktails, and light fare menu

    # Starbucks Coffee Store

    # In-room dining available 24 hours

    # Fully-equipped fitness center featuring pool & jacuzzi, sun deck, Sauna, steam room and massage therapy

    # Louisiana Purchase gift shop

    # Full Service Business Center

  • Gunner27's Profile Photo

    Nice Hotel ....BUT


    Very nice hotel, great location, excellent dinning and bar.

    Now for the BUT...

    There is not much in the way of soundproofing as we could easily hear anyone in the hallways screeming at 3:00 AM when they came back loaded from Burbon Street.

    There is an additional $10.00 per person per day charge for the fitness area and pool, unless you're on the CLUB level.

    Be wary of using the phone the charges are out of this world. it costs $2.00 to connect to a 1-888 number.

    Unique Quality: We had a great view of the Mississippi.

    Directions: Edge of French Quarter

  • CLillard's Profile Photo

    The best hotel fitness center


    This hotel has the best fitness center(open 24 hrs), but they do make you pay for it. I think it was $10 or $15 per day, or you can get a membership. With our corporate discount, we got it for $110 per night. Price is $169 on their website .

    Downside to this hotel is that they do not offer high-speed Internet in the hotel rooms. They do have a Business Center, but it is teeny tiny.

    Directions: Downtown New Orleans on Canal street near Decatur street.

    This is a lodging...


    This is a lodging UN-recommendation...
    We had a HORRIBLE time at the Sheraton on Canal Street (am I allowed to say that?)...they sent nine of us up into a single room to wait for the other rooms to be made up...we were there for 2 and a half hours! Everything was like that at the Sheraton. Even the valet parking was like that. ('We don't answer the phone when it's busy,' they told us.)
    $80 through
    $179 if you walked in that day

    Unique Quality: Beautiful bar though in the lobby....
    (I stole this picture from the Sheraton web site)

More about Sheraton New Orleans

Sheraton New Orleans

by A TripAdvisor Member

Great central location - across the street from the French Quarter; not too close to the wildness! Extrelmely short walk to all 3 streetcar lines (St. Charles, Canal, Riverfront); no rental car required (unless you want to see the plantations). Some noise, but not out of the ordinary.

Great location, lovely hotel

by TripAdvisor Member Canuck123

We recently returned from a holiday at the Sheraton New Orleans. The hotel is quite stunning from the lobby - the rooms were quite large and the view of the Mississippi at night is amazing.

Overall the stay was great, staff was pleasant and willing to help in any circumstance.

The only complaint is that the Starbucks in the lobby does not have posted hours and closes when they are not busy. We wanted to have a specialty coffee at night and were not able to on any of the nights as they closed between 12:30 - 2:00PM each day.

Nice Hotel, But Very Noisy at Night!

by TripAdvisor Member debkay68

Stayed at the Sheraton New Orleans for 3 nights during a business conference. Arrived around 3:30 p.m. and the check-in was very fast. Front desk personnel was very courteous. Received the room that I reserved a couple of months before: king bed, river view, high floor. The river view from the 41st floor is breathtaking! Room was comfortable, although a bit on the dark side. Bathroom was small, and also not well lighted. Ice machine on the 41st floor was broken so you had to go down the next floor to fill your ice bucket. Beds were extremely comfortable. Two problems I ran into were: 1) the noise from the hallway and the room next to mine were extremely annoying. All three nights that I was there, I was kept awake by the people in the next room. The 2nd and 3rd night I had to call security twice each night to report the noise problem. I guess when you're only a couple of blocks from Bourbon Street, some guests come back drunk and don't really care who they bother with their yelling and cursing. 2) Hotel charged me for three drinks out of the mini-bar that I did not consume. When I complained, they promptly removed the charges. When I checked out, the lady at the front desk asked me about my stay. I told her about having to call security about the noise and she gave me 2 complimentary breakfasts in the Roux Bistro, which was nice.

All in all, I did not have ANY problem with staff. Everyone from the valets to the front desk to the housekeepers were extremely friendly and warm.

Botton line-if you are from the city and are used to sleeping with noise (I'm used to the country where it is quiet at night) then this is a fine hotel. If noise is an issue, I would hunt accomodations elsewhere (although in New Orleans that may be a bit difficult).

Forum Posts

Please recommend *** hotels near by Sheraton Hotel New Orleans

by balitbangkes

Dear friends.......
Would you please inform me several 3 stars hotels nearby Sheraton hotel or Marriot Hotel on Canal street, New Orleans?
I'm looking forward the reliable information.
Thank for your kind assistance.
Best regards, Lulu

Re: Please recommend *** hotels near by Sheraton Hotel New Orleans

by smithsan123

Cheap 3 star hotels in Manchester that exude quality are on offer at excellent rates through Manchester hotels' consultants. The hotels within the city are within moments walk from all the shops, bars and restaurants and all of Manchester's main attractions, including the Lowry Centre, Canal Street, and numerous Museums through out the city.


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 Sheraton New Orleans

We've found that other people looking for this hotel also know it by these names:

Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton

Address: 500 Canal Street, New Orleans, Louisiana, 70130, United States