Sheraton New Orleans

500 Canal Street, New Orleans, Louisiana, 70130, United States
(4 star hotel)
#52 of 331 hotels in New Orleans
Very Good (3.5 out of 5.0) 10 reviews
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Poor Value

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JessieLang's Profile Photo

Location, Location!

Great (4.0 of 5.0 stars)
by written on July 17, 2013

This Sheraton Hotel has a lot going for it. The rooms are comfortable, with all the usual amenities, and the staff is pleasant and helpful. The large lobby has a big bar in the middle of it, and some evenings there is live music there.

The hotel’s best feature is its location. It is on Canal Street, at the edge of the French Quarter, and there is a trolley stop across the street that takes you to the waterfront and the French Market. During the Jazz Festival, the hotel serves as a shuttle stop for transportation to the festival.

If I get back to New Orleans, I’ll stay here again.

No rest for the weary

Terrible (1.0 of 5.0 stars)
by written on July 26, 2012

Hotel is undergoing renovation and should not be open to the public. I had been up since 220am and wanted to take an afternoon nap and the sound of drilling and hammering, even with ear plugs in and a noise machine, is unsettling. Called operator and was told "You can hear it throughout the hotel". They are said to work from 9am until 7 pm. Stay away from this property until work is done.

laurenzi1's Profile Photo

very good location

Best (5.0 of 5.0 stars)
by written on April 29, 2011

Pretty good location on Canal Street. Walking distance to see anything you want in the French Quarter and the business district. 2 blocks from the Quarter and always felt safe walking there, even after midnight. Starbucks in the lobby is a nice convenience too.

CON: $33 per night for parking.

Fantastic Location!

Great (4.0 of 5.0 stars)
by written on October 15, 2009

We came to New Orleans and stayed at the Sheraton on Canal Street for a conference. The service was great, and the facilities more than accommodating for our group. There was even another conference being held at the same time, but on a different level of the hotel, and it never seemed to be over-crowded and was easy to navigate.

The lobby and Pelican Bar were beautiful. We did not dine at the hotel bistro, but made regular stops at the Starbucks Coffee in the lobby.

We did not use the fitness center, which costs a fee of $10 for non-club level guests. The pool area however, was relatively nice.

Unique Quality: The hotel was one of the largest buildings in the area, offering great views of the Mississippi River, French Quarter, and surrounding areas.

Fantastic location, within walking distance to almost everything: The French Quarter, Aquarium of the Americas, Harrah's Casino, Riverwalk Mall, Bourbon Street, the Mississippi River/Woldenberg Park, and numerous other shops and restaurants.

doug48's Profile Photo

canal street

Great (4.0 of 5.0 stars)
by written on May 23, 2009

the sheraton is a very good buiness class hotel on canal street. for the tourist it is located just across the street from the french quarter and for the business traveler it is located in the heart of the commercial district. the sheraton offers all the amenities that you would expect from this better chain.

Directions: downtown.

xstacey's Profile Photo

Great NO Hotel

Best (5.0 of 5.0 stars)
by written on July 8, 2005

I actually stayed here two nights, and then 3rd night in the Marriott, less than a block away on Canal. There was a major difference - it could not compare to the sheraton. The Pelican Bar was very cool at the Sheraton and we had a fantastic view of the river. The room was large and had a very nice sized bathroom too. Beds were comfy. Nice in room amenities on the club level.

Unique Quality: Starbucks Coffee Shop inside the hotel was another bonus!

Directions: Canal Street

grandmaR's Profile Photo

Near Harrah's

by written on January 6, 2005

I have not stayed here but it is a four diamond AAA approved hotel.

This hotel is quite close to the waterfront, across Canal Street from the French Quarter. Apparently the location is the best thing about it because it is noisy and the food is expensive.

They advertise
# All guest rooms include the exclusive new Sheraton Sweet Sleeper Bed®

# Roux Bistro restaurant featuring indoor balcony dining

# Pelican Bar boasting a unique décor, premium cocktails, and light fare menu

# Starbucks Coffee Store

# In-room dining available 24 hours

# Fully-equipped fitness center featuring pool & jacuzzi, sun deck, Sauna, steam room and massage therapy

# Louisiana Purchase gift shop

# Full Service Business Center

Gunner27's Profile Photo

Nice Hotel ....BUT

Good (3.0 of 5.0 stars)
by written on October 20, 2004

Very nice hotel, great location, excellent dinning and bar.

Now for the BUT...

There is not much in the way of soundproofing as we could easily hear anyone in the hallways screeming at 3:00 AM when they came back loaded from Burbon Street.

There is an additional $10.00 per person per day charge for the fitness area and pool, unless you're on the CLUB level.

Be wary of using the phone the charges are out of this world. it costs $2.00 to connect to a 1-888 number.

Unique Quality: We had a great view of the Mississippi.

Directions: Edge of French Quarter

CLillard's Profile Photo

The best hotel fitness center

by written on May 27, 2003

This hotel has the best fitness center(open 24 hrs), but they do make you pay for it. I think it was $10 or $15 per day, or you can get a membership. With our corporate discount, we got it for $110 per night. Price is $169 on their website http://www.starwood.com .

Downside to this hotel is that they do not offer high-speed Internet in the hotel rooms. They do have a Business Center, but it is teeny tiny.

Directions: Downtown New Orleans on Canal street near Decatur street.

SHERATON
This is a lodging...

by written on August 26, 2002

SHERATON
This is a lodging UN-recommendation...
We had a HORRIBLE time at the Sheraton on Canal Street (am I allowed to say that?)...they sent nine of us up into a single room to wait for the other rooms to be made up...we were there for 2 and a half hours! Everything was like that at the Sheraton. Even the valet parking was like that. ('We don't answer the phone when it's busy,' they told us.)
$80 through priceline.com
$179 if you walked in that day

Unique Quality: Beautiful bar though in the lobby....
(I stole this picture from the Sheraton web site)

Nearby Sheraton New Orleans

Sheraton New Orleans

We've found that other people looking for this hotel also know it by these names:

  • Sheraton New Orleans Hotel New Orleans
  • New Orleans Sheraton

Address: 500 Canal Street, New Orleans, Louisiana, 70130, United States

7 Photos of Sheraton New Orleans

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Amenities at Sheraton New Orleans

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Shuttle Service
  • Free High Speed Internet
  • Suites
  • Bar / Lounge

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