The lobby was beautiful, the first front desk clerk was really nice. After coming back into our room, we noticed a huge jumping bug. I called the front desk to have someone come up and get this bug out our room so my kids could go to sleep. After waiting 40 minutes, and calling down there 3 times, a worker finally came up to remove the bug. He asked where the bug was, I told him behind the night stand, he rolled his eyes at me and told me that I should know exactly where it was. I told him I did, it is behind the night stand. He rolled his eyes again, I told him nevermind, leave the bug, we are leaving this hotel. He walked out of the room so fast without a care that they were losing buisness. We packed our bags and loaded up the kiddos, by the time we got down to the front desk, which only took about 10 minutes, the paperwork (checkout reciept) was ready and waiting.
Never had had such an attitude from someone at such a wonderful hotel chain. Never going back. Went down the road to another hotel with the same star rating and it is wonderful!
Unique Quality: rude
Again, I didn't take any pictures as most Marriott Courtyards are a mirror image of another. Check out the website link below for current information and pictures.
All Marriott Courtyards are no non-smoking which is fantastic to a non-smoker like me. I no longer have to worry about used smoke from previous guests who may have ignored the non-smoking room policies. A couple of chain restaurants are nearby, along with a Walmart should you desire to get out. Convenient to most places in the Shreveport and Bossier City (where the casinos are) area.
Unique Quality: I only gave this Courtyard a 3 star (average ) rating instead of a normal 4 stars for 2 reasons.
1) It is an older Courtyard and the amenities are not quite up to current standards.
2) If you get a room facing the Interstate (like I did) it can be somewhat noisy.
Directions: Right off Interstate 20 at the Pines Road Exit. Just west of the airport.
5226 Monkhouse Drive, Shreveport
1419 E. 70th St., (formerly Sheraton Shreveport Hotel), Shreveport
451 Clyde Fant Parkway, (formerly Hollywood Casino), Shreveport
5420 Interstate Drive, Shreveport
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Address: 6001 Financial Plaza, Shreveport, Louisiana, 71129, United States