Holiday Inn Shreveport - Airport (Financial Plaza)

3 out of 5 stars3 Stars - 1 Review and 59 Opinions

5555 Financial Plaza, Shreveport, Louisiana, 71129, United States
Holiday Inn Shreveport Airport

62%

Satisfaction Poor
Excellent
35%
21
Very Good
11%
7
Average
16%
10
Poor
8%
5
Terrible
28%
17

Value Score Poor Value

Rated 15% lower than similarly priced 3 star hotels

Show Prices

Good For Solo
  • Families43
  • Couples60
  • Solo80
  • Business33

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  • Refused to honor my prepaid reservation

    by

    Do not reserve at this hotel if having your guaranteed room available when you arrive is important to you! We booked a one night stay online (prepaid) a week in advance. When we arrived at 4:30 -- close to check-in and definitely not late -- we were informed that they acknowledged that we had a reservation but they had overbooked and other hotels all over the area also were full. The manager refused to give us our room even though we were not late and we had a prepaid reservation. They said they would send us another comparable hotel that would honor our prepaid reservation. Instead they sent us to a cheaper motel that had fewer stars and lower guest ratings, and our room was dirty, smelly and in serious need of repair. Holiday Inn would never want to be considered comparable to that! We had no other options because we had an event that evening and had no time to search around town after being told that most other places in town were booked. This is the first time I’ve ever written online about a hotel to complain so don’t think I am a chronic complainer. This was unacceptable!

    Directions: near airport

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 Holiday Inn Shreveport - Airport (Financial Plaza)

We've found that other people looking for this hotel also know it by these names:

Shreveport Holiday Inn
Holiday Inn Shreveport West Hotel Shreveport

Address: 5555 Financial Plaza, Shreveport, Louisiana, 71129, United States