Inn At Saint John, Portland, ME - Reviews and Hotel Information

When we arrived at the Inn we were unhappy to see that it was in the middle of a questionable neighborhood, but we figured we would give it a chance. Unfortunately, adding to our original unahappiness, the room we had reserved had a horrific odor that smelled like fresh vomit, and when we informed the front desk of this, they moved us to a room without a window. We ended up actually enjoying the quiet of the new room (though it smelled musty-but better than vomit), but when we came back from a morning walk the next day we arrived to find that ALL OF OUR THINGS WERE MISSING!!! I ran panic stricken to the front desk only to find that they had moved all of our things back to the original vomit smelling room without even asking/telling us. They were unapologetic despite having gone through all of the drawers and throwing all of our dirty and clean clothes and other personal items in any bags they found AND putting us back in the same room we requested to m ove from. We didn't sleep at all due to the smell, and we both had headaches when the morning rolled around. we never received an apology or any form of restitution for what we had been through (packing and unpacking 3 times, having a panic attack when our things went missing in a sketchy neighborhood, dealing with a vomit smell, and having all of our personal items rifled through). When we checked out, the man at the desk knew they had failed and said only two words to us when I gave him the keys and checked out: "checking out." As for other amenities: You should seek breakfast elsewhere because there is not much selection compared to others I have seen. There was a fridge in both of our king rooms, but who really wants to eat anything in a room smelling of vomit? There is plenty of storage space in the rooms we had. There is no pool, no fitness center, and no view. Though they say they lock the front door at 11:00 P.M., (you are supposed to have to ring a buzzer to get in after) during our 3 night stay it was not locked once when we returned at 11:45. In such a questionable neighborhood we didn't feel very safe with the door unlocked. We will NEVER stay there again!!

Inn At Saint John, Portland

Inn At Saint John

Portland Hotels