I had rented a very nice room with a kind bed and I was very pleased with it until upon returning from going out, I spelled eletrical burning. It turns out that the air conditioner was burning up. Which happens sometimes, so I was understanding. The front desk switched me to a HORRIBLE room. No iron, fridge, blood stain on the sheets, wallpaper completely peeling and all wrinkled. I was worried that no one had been in there or cleaned it in a loong time. Instead of trying to look for another room to switch me into or telling the next person who comes on that we would like to switch back to a nicer room, she didn't say anything. So the next day I had a back and forth with the new front desk person about getting us another room. They seemed aggravated by it, and didn't offer a discount for the night in the terrible room!
I understand that not everything runs perfectly, but some follow up and consideration from the front desk would have been greatly appreciated.
Unique Quality: There was a soda machine (which worked) that was nice... not much going for the place.
Directions: near route 50
58 State Circle, Annapolis
124 Womack Drive, Annapolis
80 Compromise Street, Annapolis
126 West St., Annapolis
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Address: 1542 Whitehall Road/Route 50, Annapolis, Maryland, 21401, United States