Nice Hotel that tried very hard
I stayed at the Sheraton Inner Harbor for a business trip in April and based on the reviews had lowered expectations. I was very happy with my room and found that the price was decent (for that area, and I was able to get a AAA discount as well as book in advance when they were running a special). There were a couple of bumps - the fact that their pool and sauna area is locked off even from guests and when I called the front desk to ask for someone to open the door it took well over 20 minutes and the range of their wireless internet was absolutely horrible - despite paying 9.95 a day for the service I would get routinely disconnected.
The good things about the hotel is that the staff were obviously trying very hard and were very friendly. When I complained about my leaky faucet and bad internet service I was given quite a bit of Starwood points along with an immediate apology. All in all I would stay at the hotel again.






