The Royalton Hotel

1101 North Atlantic Ave., Ocean City, Maryland, 21842, United States
Rank 20 of 91 hotels
in Ocean City
Bad (2.0 out of 5.0) 1 review
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Beware, Trouble ahead, Just Avoid!

Bad (2.0 of 5.0 stars)
by written on July 12, 2012

Do not stay there, beware that this establishment will lie and deceive you. They allow a 17 year old to make a registration and told him that he had to book online, after knowing that he was 17 years old. I called the establishment and ask what age is required to make a registration the "manager " who refuses to give a last name when speaking with him insists that they did not know that he was 17. They charge many many hidden charges. My real problem is that they allow minors to make reservations and will take money from them knowning that they will not be able to stay there; which from the reviews is for the best. They have double standards they will state one thing on the confirmation and another on the website. The manager was rude and refuse to give his bosses name must have had no customer service training because I could not honestly believed he could have managed toddlers in a sand box let alone a hotel. However when reading the reviews the mangers boss must not care about the reputation of his establishment because there is nothing but negative reviews about this place. I am truely pissed that you would allow a minor to book a hotel and not even request a date of birth when registering. Beware this hotel should be shutdown until they hire employees with intergrity and honesty. PLEASE DON'T PATRONIZE THIS ESTABLISHMENT!

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The Royalton Hotel

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  • Royalton Hotel Ocean City

Address: 1101 North Atlantic Ave., Ocean City, Maryland, 21842, United States

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