Nice Hotel, Shame About The Shuttle
An overnight stop, arriving lateish at Logan, this hotel seems ideal. And it IS a good mid-market hotel - decent rooms, friendly staff, interesting location close to Revere with its beaches.........Hmmmmm......then we get to the faults:
For a hotel at this standard, marketing itself as an "Airport Hotel" with advertised 24hr complimentary shuttle service, it just does not fill its bill - Firstly; it is nowhere near the airport; and secondly the shuttle is totally unreliable.
With a slightly delayed flight I arrived at Logan, terminal 2, about 11pm, very easy to find the courtesy hotel phones, and phoned the hotel for my shuttle pick-up. "No problems at all, shuttle will be about 15-20 mins", says the clerk, having first ascertained which terminal I was at and that I had collected my luggage.
Well, after about 20 mins standing in the cold, chaotic, underterminal Ellysian transit station that is the ONLY way out of Logan, a shuttle marked "Comfort Inns" arrives. I go to board, only to be told that this one is for the downtown hotel, mine will be the next one.
Another 20 mins and I have now seen every combination of shuttles except mine - I now decide "Balls to it!!", get a taxi.
Hotel itself is fine if you arrive during the day, or have own transport, but me, next time I reckon The Embassy Suites, or mayhaps The Holiday Inn if I can get a decent rate.
Unique Quality: As I've said, nothing wrong with this hotel, not particularily cheap, but then Boston hotels aren't. Price guide gives you an idea -
Also a quick addendum - here's me arriving in Boston about 10 days later, booked into a different hotel, and guess who's shuttle is the first to arrive???? OK this was mid-afternoon!
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