Satisfaction Very Good
Value Score Poor Value
Good For Solo
Beware of reservation cancellation
I booked the Courtyard in South Boston for my husband and I for a weekend in October 2011. The night before we were supposed to leave, we received a devastating phone call that my husband's mother had passed away. I immediately called the hotel to cancel, since we needed to be home with the family and help with arrangements. My husband is in the Navy and we live several hours away. The lady that answered the phone said it was "no problem" to cancel our reservation and that we would not be charged a cancellation fee due to the circumstances, and they also had 18 hours notice before our check-in time. Turns out, they charged our credit card anyway. It was my fault for not getting a name and cancellation number, but I was grief stricken at the time and not thinking clearly. So beware if you need to cancel your reservation, even in the event of an emergency.
Good Hotel and a shuttle which delivers!!
This is a good quality hotel at the upper end of the mid-market range. Rooms are modern, spacious and well-appointed and everything works.
The hotel is situated beside a mall in an industrial area of South Boston and is perhaps more suited for business travellers than those on vacation but it is within a couple of minutes walk of Andrew T station and also provides a regular complimentary shuttle service to both Downtown and Logan Airport which are about 10-15 minutes away.
The hotel has an in-house restaurant, and there are several take-away options at the neighbouring mall as well as an Italian restaurant.
As a slightly cheaper option to the Downtown hotels this is definitely recommended.
Unique Quality: Arriving late dinner time and with a flight leaving the following morning this was an ideal slightly out of the way hotel just to catch up without distractions.
The shuttle service, both the pick-up and return from Logan were on time and the shuttle was recognisable in the melee that is the shuttle pick-up at Logan - always a major plus!!
Directions: Adjoining the mall a couple of minutes walk from Andrew T station
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