Great Hotel in a Great Location
by TripAdvisor Member JJMJ
We have stayed at the Sheraton Boston Hotel several times. The first time we stayed, our bathroom was unsatisfactory and we complained to the manager. They remedied the situation to our satisfaction. The location is the greatest. Step out of the front door and you are in Boston's beautiful Back Bay area. You can walk to Newbury Street with its beautiful shops and fine restaurants. The hotel bills itself as the largest in New England, undoubtedly, because it is attached to the Prudential Center Mall and Hynes Convention Center. If you are in the mood for some exercise, you can walk to the Boston Commons and Faneuil Hall in less than one half hour. This is an ideal hotel if you are the parent of a Berklee College of Music student. We got a great rate on Expedia but will try priceline next. Boston is one of the greatest cities in the world. Have fun!
Keeps Me Coming Back...
by A TripAdvisor Member
The Sheraton is a lovely, efficient hotel in the heart of some of Boston's prime activities. It has style and quiet elegance, and the service is efficient and friendly. I'm an extremely selective when it comes to hotel rooms, but this hotel keeps me coming back at least once a year for both a business convention and short escape. Being a Starwood preferred guest, we can check-in at the SPG desk, which avoids the sometimes long lines at other desks. Refrigerators (large counter height ones) & extra bedding, duvets, and supplies can be ordered free of charge, and they'll upgrade your room whenever possible. Early check-in is available at 2pm, and late check-out is available at two pm, sometimes later. Soda and ice machines are situated on each floor.
Pets are allowed in the hotel at no additional fee. I recommend getting a room in the north tower whenever possible - it is closer to both the garage and mall, and seems to have a nicer atmosphere. Be careful with the elevators - make sure you know which tower you're in, and that you're aware some of them go directly to the garage, while others' last stop is the lobby. An escalator is the easiest way to travel from the lobby to the 2nd floor, which connects with the mall. Also, I recommend asking for a mini-suite if travelling for an extended period or with more than one person - we upgraded to one for just $50 more per night on our stay this January, and it was well worth the cost! It included one large bedroom, one large sitting room (each with their own tvs and seating) and a large "hallway" which could also be considered an additional room, a spacious closet, and a bathroom. The only complaint I had in regards to this hotel is the bathrooms - they really need some re-doing! They aren't hideous, but the tubs are old and cracking, there are no fans, and they just appear dated. However, I believe I heard they will soon be starting to renovate all of them. I had no problem with plumming (industrial toilets were very efficient) nor any problems with water temperatures or drains clogging. Each room (or in the case of a mini-suite, each side of the room) has its own easy to use thermostat for maximum comfort. We stayed during some of the coldest temperatures of the season (well below zero at night) and had no problems with feeling chilled, nor too stuffy. The views are excellent from everywhere - bring your binoculars. The hotel offers complimentary paper and has dining in the lobby. The pool and jacuzzi are undergoing a renovation this year, but is large and has an attractive domed ceiling. A sundeck is open seasonally. There is also a fitness center avail to hotel guests. Parking is pricey in Prudential Center's garage, at $36 for 24 hours, but you can park in the guarded lot at the Fitz Inn across the street for $16 for 24 hours. Location is a major attractive feature of this hotel - you can accomplish most of your recreational and business needs without ever setting foot outdoors! The Sheraton is attached to the Hynes Convention Center, the Prudential Center which includes the observatory, a multitude of restaurants of all types (from fancy to fast food), business centers, banks, a (very efficient) post office, and the observatory. It is also attached to the Marriot Hotel, which is attached by glass again to the Copley Place shopping center. Here more stores, restaurants, and a movie theater is available. There are always a ton of cabs available along Huntington Avenue, or you can take the T (green line - Prudential or Copley) or (orange line - Back Bay, if you feel like doing some walking.) Overall it's a nice hotel with good service and great values, and the very best location! Booking a room online can save you a bundle!
Absolutely wonderful hotel in Boston!!!
by A TripAdvisor Member
We stayed at the Sheraton after bidding on priceline for the hotel. We received it for about $50, well under the $300 a night it was going for at the time!!!
The hotel has a great location!!! You can't beat it!
The mattresses are heavenly!!!! Service is top notch!
We would definately stay here again!!!
disappointing
by TripAdvisor Member michelescully
this is the second time we have stayed here ( the first was last april - the marathon weekend) this time it was for three nights - monday to wednesday 16h - 19th feb we were a party of three ( my husband, myself and nine year old son) and had spent three nights at the fabulous sofitel in new york before flying to boston for the end of our holiday i was not too thrilled when priceline allocated me this hotel - i didn't remember it in the same way as i remembered boston's westin copley place or even the wyndham - but it was booked and we stayed the room was okay but the bathroom was so TINY - i mean REALLY TINY room service was okay - my son likes to try it out wherever he goes and the coffee maker in the room was a bonus (although the coffee ordered from room service was quite expensive and not terribly hot) the worst thing though was the breakfast buffet - it says outside the restaurant and on the menus that eggs will be cooked anyway you want as part of the buffet - my husband wanted an omelette - not so said the waiter - that'll be a la carte. next day i checked the menu again but the waiter (same one) said - a la carte - we then waited more than ten minutes for our eggs breakfast is an important meal to us on holiday and we were disappointed with the quality and service of the breakfast offered i mentioned this at the service desk - sheraton has a policy tell us what is wrong, etc and we'll put it right - well the receptionist did not seem interestedi would not recommend this hotel - it is one of the least satisfactory that i have stayed at in the US and we travel there often (always for leisure) three or four times in a year, with boston and new york being late winter and autumn favourites - i don't know if i will trust to fate again with priceline when booking boston - perhaps i'll try hotwire by the way we paid ?60+ taxes etc for a night - far more than the reviewer who paid $50 - that would have been a much fairer price
Forum Posts
hotels
by vswift
what are some of the best hotels for viewing the July 4th fireworks
RE: hotels
by alansm
The fireworks take place on the Charles River near the Hatch Shell. Hotels that MAY have views are the Sonesta in Cambridge or the upper floors of the Sheraton Boston or Hilton Back Bay. Check with the hotel to ensure they have views available. Many people flood the observation deck of the Prudential Center to see them as well. You may need to do that as hotel rooms are usually booked well in advance. Good luck!
Re: hotels
by sjwalsh
You want to be outside
Its a much better experience
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