Sheraton Boston

4.5 out of 5 stars4.5 Stars

39 Dalton Street, Prudential Center, Boston, Massachusetts, 02199, United States

7 Reviews

Sheraton Boston Hotel
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 4.5 star hotels

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Good For Couples
  • Families77
  • Couples79
  • Solo73
  • Business58
  • PALLINA's Profile Photo

    very good


    We stayed just one night; we arrived at 9 pm and left at 8 am on the following day so perhaps it was to short to judge. Anyway, the location is very convenient, next to the Prudential Tower, on walking distance from Newbery Str and its night life. The lobby is very well organized and they offer free computers and internet access to the guests. Breakfast buffet costs 30 usd (!!!!) but they also have a Starbucks inside.

  • cjg1's Profile Photo

    A Comfortable Stay with a Great Location


    Our choice to stay at the Sheraton was simple; it was free(except the parking which was $44). The location was good; not to far away from attractions and within walking distance to public transport. My wife liked the close proximity to shopping; the Prudential Center and Copley were right there.

    Check in here was very easy considering the mob of people in the lobby. Apparently there was a convention, a wedding, a cheerleading competition and a family reunion all happening that day. We were handed our room keys and headed off to the elevators. Our room was on the ninth floor and away from the elevators/vending. It was the basic king room with dresser, TV, bathroom, desk, mini bar, closet, chair and table. The room was clean and nicely decorated.

    **Valet parking is a necessary evil when staying in the city; $44 for the night.**

    Unique Quality: We enjoyed the comfortable bed and the soft sheets. The blackout curtians provided a perfectly dark room which we prefer when sleeping. The shower has a nice rainshower head and good water pressure.

  • iblatt's Profile Photo

    Great Hotel in the Back Bay Area


    We stayed in the Sheraton during a conference I attended in the adjacent Hynes Convention Center. From our room on the 23rd floor we enjoyed a great view of Back Bay, Charles River and the MIT across on the other side. The room was nice and comfortable, and the hotel staff polite and helpful. Phillipa used the indoor swimming pool and the gym and was satisfied.
    The hot water in our room had a very weak flow, so subsequently we were upgraded to a suite! Can't complain about that!

    There is an indoor arcade-skywalk from the Sheraton to the Prudential Center and then on to Copley Place. The hotel location is also excellent for Newbury Street, which is one block away.

    Directions: In the Back Bay area.

  • kbl's Profile Photo

    OK, but you can find better in Boston


    Clean and quiet hotel. However, as I stay about 15 times a year in a Starwoord Preferred Guest hotel, this one is not in my favourites list: the rooms are showing that they are getting older, no mini-bar in the room, the internet-connection was not designed to accomodate the 1500 ICT-staff in the hotel when I was there, the staff made several misstakes in handling my check-in and check-out data.
    On a pro side: the staff is very friendly and willing to help when something goes wrong. The bartenders are among the best I have seen at work in the USA: knowledgeable, correct, etc. The bell captain and the concierge helped us to plan the trips very well.

    Unique Quality: In the Prudential Shopping Centre, giving you access to various places in the neighbourhoud.

  • Bilimari's Profile Photo

    Stay in the heart of Boston


    I stayed at this hotel to attend a conference.
    There are hot spot downstairs by the bar and cafe, where you can connect your laptop to do some work, and of course check your VT account. :) The internet connection is also available in every room for a fee.

    The best thing for me was a very very comfortable bed!

    Unique Quality: A shopping mall is attached to the hotel. In between the sessions, I peaked into some shops, and had a lunch at a seafood restaurant there. Also, there are many nice restaurants and shops within a walking distance from the hotel.

    A pool, business center, meeting rooms, spas are in the hotel building. Check the website for available services.

    Oh, and Aer Lingus flight staff stay here.

    Directions: From the Airport:
    Take the Sumner Tunnel in the right lane to Storrow Dr. (Exit 26)
    Follow for 2 miles and then take the Fenway Exit (left exit).
    Bear left following "Boylston St. Inbound" and at the 5th light make a right onto Dalton St.

  • different's Profile Photo

    Sheraton Newton In Boston


    I stayed there for a couple of days in the summer of 2002 and really enjoyed it.Room was so convenient,it's safe and comfortable,bed and pillows were so clean and excellent too.

    Unique Quality: Service was not so fast,that was the only minus,except this,everything was so fine.

    Directions: Newton-Boston,close to the Riverside T station

  • rids's Profile Photo

    Shopper Connection


    I would recommend this hotel in the winter because you do not have to go outside to get to the Prudential Center shopping mall (and other connected hotels and shopping centers).

    Unique Quality: There are comfortable beds, down pillows, and you can get a room with a PC in it, connected to the internet. You can log on to VT, surf the internet, play Free Cell, all for unlimited time, with no extra cost. Good for us travellers who don't lug a laptop around with them.
    They have a super gym and an indoor pool.

More about Sheraton Boston

Great Hotel in a Great Location

by TripAdvisor Member JJMJ

We have stayed at the Sheraton Boston Hotel several times. The first time we stayed, our bathroom was unsatisfactory and we complained to the manager. They remedied the situation to our satisfaction. The location is the greatest. Step out of the front door and you are in Boston's beautiful Back Bay area. You can walk to Newbury Street with its beautiful shops and fine restaurants. The hotel bills itself as the largest in New England, undoubtedly, because it is attached to the Prudential Center Mall and Hynes Convention Center. If you are in the mood for some exercise, you can walk to the Boston Commons and Faneuil Hall in less than one half hour. This is an ideal hotel if you are the parent of a Berklee College of Music student. We got a great rate on Expedia but will try priceline next. Boston is one of the greatest cities in the world. Have fun!

Keeps Me Coming Back...

by A TripAdvisor Member

The Sheraton is a lovely, efficient hotel in the heart of some of Boston's prime activities. It has style and quiet elegance, and the service is efficient and friendly. I'm an extremely selective when it comes to hotel rooms, but this hotel keeps me coming back at least once a year for both a business convention and short escape. Being a Starwood preferred guest, we can check-in at the SPG desk, which avoids the sometimes long lines at other desks. Refrigerators (large counter height ones) & extra bedding, duvets, and supplies can be ordered free of charge, and they'll upgrade your room whenever possible. Early check-in is available at 2pm, and late check-out is available at two pm, sometimes later. Soda and ice machines are situated on each floor.
Pets are allowed in the hotel at no additional fee. I recommend getting a room in the north tower whenever possible - it is closer to both the garage and mall, and seems to have a nicer atmosphere. Be careful with the elevators - make sure you know which tower you're in, and that you're aware some of them go directly to the garage, while others' last stop is the lobby. An escalator is the easiest way to travel from the lobby to the 2nd floor, which connects with the mall. Also, I recommend asking for a mini-suite if travelling for an extended period or with more than one person - we upgraded to one for just $50 more per night on our stay this January, and it was well worth the cost! It included one large bedroom, one large sitting room (each with their own tvs and seating) and a large "hallway" which could also be considered an additional room, a spacious closet, and a bathroom. The only complaint I had in regards to this hotel is the bathrooms - they really need some re-doing! They aren't hideous, but the tubs are old and cracking, there are no fans, and they just appear dated. However, I believe I heard they will soon be starting to renovate all of them. I had no problem with plumming (industrial toilets were very efficient) nor any problems with water temperatures or drains clogging. Each room (or in the case of a mini-suite, each side of the room) has its own easy to use thermostat for maximum comfort. We stayed during some of the coldest temperatures of the season (well below zero at night) and had no problems with feeling chilled, nor too stuffy. The views are excellent from everywhere - bring your binoculars. The hotel offers complimentary paper and has dining in the lobby. The pool and jacuzzi are undergoing a renovation this year, but is large and has an attractive domed ceiling. A sundeck is open seasonally. There is also a fitness center avail to hotel guests. Parking is pricey in Prudential Center's garage, at $36 for 24 hours, but you can park in the guarded lot at the Fitz Inn across the street for $16 for 24 hours. Location is a major attractive feature of this hotel - you can accomplish most of your recreational and business needs without ever setting foot outdoors! The Sheraton is attached to the Hynes Convention Center, the Prudential Center which includes the observatory, a multitude of restaurants of all types (from fancy to fast food), business centers, banks, a (very efficient) post office, and the observatory. It is also attached to the Marriot Hotel, which is attached by glass again to the Copley Place shopping center. Here more stores, restaurants, and a movie theater is available. There are always a ton of cabs available along Huntington Avenue, or you can take the T (green line - Prudential or Copley) or (orange line - Back Bay, if you feel like doing some walking.) Overall it's a nice hotel with good service and great values, and the very best location! Booking a room online can save you a bundle!

Absolutely wonderful hotel in Boston!!!

by A TripAdvisor Member

We stayed at the Sheraton after bidding on priceline for the hotel. We received it for about $50, well under the $300 a night it was going for at the time!!!

The hotel has a great location!!! You can't beat it!

The mattresses are heavenly!!!! Service is top notch!

We would definately stay here again!!!


by TripAdvisor Member michelescully

this is the second time we have stayed here ( the first was last april - the marathon weekend) this time it was for three nights - monday to wednesday 16h - 19th feb we were a party of three ( my husband, myself and nine year old son) and had spent three nights at the fabulous sofitel in new york before flying to boston for the end of our holiday i was not too thrilled when priceline allocated me this hotel - i didn't remember it in the same way as i remembered boston's westin copley place or even the wyndham - but it was booked and we stayed the room was okay but the bathroom was so TINY - i mean REALLY TINY room service was okay - my son likes to try it out wherever he goes and the coffee maker in the room was a bonus (although the coffee ordered from room service was quite expensive and not terribly hot) the worst thing though was the breakfast buffet - it says outside the restaurant and on the menus that eggs will be cooked anyway you want as part of the buffet - my husband wanted an omelette - not so said the waiter - that'll be a la carte. next day i checked the menu again but the waiter (same one) said - a la carte - we then waited more than ten minutes for our eggs breakfast is an important meal to us on holiday and we were disappointed with the quality and service of the breakfast offered i mentioned this at the service desk - sheraton has a policy tell us what is wrong, etc and we'll put it right - well the receptionist did not seem interestedi would not recommend this hotel - it is one of the least satisfactory that i have stayed at in the US and we travel there often (always for leisure) three or four times in a year, with boston and new york being late winter and autumn favourites - i don't know if i will trust to fate again with priceline when booking boston - perhaps i'll try hotwire by the way we paid ?60+ taxes etc for a night - far more than the reviewer who paid $50 - that would have been a much fairer price

Forum Posts


by vswift

what are some of the best hotels for viewing the July 4th fireworks

RE: hotels

by alansm

The fireworks take place on the Charles River near the Hatch Shell. Hotels that MAY have views are the Sonesta in Cambridge or the upper floors of the Sheraton Boston or Hilton Back Bay. Check with the hotel to ensure they have views available. Many people flood the observation deck of the Prudential Center to see them as well. You may need to do that as hotel rooms are usually booked well in advance. Good luck!

Re: hotels

by sjwalsh

You want to be outside
Its a much better experience


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 Sheraton Boston

We've found that other people looking for this hotel also know it by these names:

Sheraton Boston Hotel
Sheraton Hotel Boston
Boston Sheraton

Address: 39 Dalton Street, Prudential Center, Boston, Massachusetts, 02199, United States