Boston Marriott Burlington

3 out of 5 stars3 Stars

One Burlington Mall Road, Rt 128 & 3A, Burlington, Massachusetts, 01803, United States

1 Review

Boston Marriott Burlington
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84%

Satisfaction Very Good
Excellent
28%
94
Very Good
40%
135
Average
16%
56
Poor
9%
32
Terrible
5%
18

Value Score Poor Value

Costs 86% more than similarly rated 3 star hotels

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Good For Couples
  • Families70
  • Couples78
  • Solo75
  • Business65
  • baronedivandastad's Profile Photo

    Good location, excellent pub

    by

    Pretty standard Marriott, good breakfast buffet and an excellent pub called the Fitzwilliam's. And hey, you can smoke in Burlington (still a civilized place :o)

Comments (1)

  • May 10, 2013 at 8:18 AM

    There is possibly a thief on the staff at this hotel. My wife and I were guests there for our daughters wedding. When we checked out on Sunday, May 5, we inadvertantly left the Mother of the Bride gown hanging in the closet. We live 20 minutes away and realized this when we were almost home. As soon as we got home, my wife called to let them know, and Lorraine at the desk assured her that they would send right up to the room and retrieve the gown and we could pick it up at our leisure. We went back about 5:45 pm to get the gown and after an hour the staff determined it was gone. Dan, the on duty manager told us the only individual who accessed the room after we were gone was the housekeeper. After a week now, still no gown. No staff at the Marriott return calls. When my wife called back for a followup Janine, the head of housekeeping and Lost and Found, (she wears many hats) chastised her for daring to call back and inquire about the situation. She was particularly incensed that my wife went "over her head" to speak with James Flaherty, the Operations Manager. While our story remains consistent, each individual we speak to at the Marriotts changes. All we want is for the gown to be returned, no questions asked. Until this is resolved, we will never stay at a Marriott again, particularly this one with very possibly a thief on their staff. By the way, there were over 30 rooms booked for this event, a lot of business for the hotel, and this is the treatment you receive.

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 Boston Marriott Burlington

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Burlington Marriott
Boston Marriott Burlington Hotel Burlington

Address: One Burlington Mall Road, Rt 128 & 3A, Burlington, Massachusetts, 01803, United States