Captain's House Inn

369 Old Harbor Road, Chatham, Massachusetts, 02633, United States
Captain's House Inn
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Expedia.com Official Site Travelocity

98%

Satisfaction Excellent
Excellent
91%
640
Very Good
6%
47
Average
1%
8
Poor
0%
5
Terrible
0%
2

N/A

Value Score No Data

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Good For Business
  • Families100
  • Couples98
  • Solo100
  • Business100

More about Captain's House Inn

One of the best inns on the Cape

by TripAdvisor Member thorgan

One of the ways we de-stress during New England winters is to spend time down the Cape, particularly around Chatham/Brewster. We've stayed at many places over the years, and this past weekend returned to an old favorite, the Captains House Inn. It was simply the best place we've stayed at in Chatham, and maybe one of the best anywhere on the Cape. It is hard to imagine how it could be improved on.

There are many rooms to choose from, each with their own personality and level of comfort. The innkeepers pay attention to every possible detail - all the rooms have fireplaces, most have DVDs, the sheets on our bed were very high quality, silky cotton sheets, there were special baked treats left out at night, complementary bottles of water, chips and snack bars, high-end shampoo/conditioner and body lotions, and all of the rooms are very nicely decorated and homey, with decor ranging from dark, intimate rooms to bright, pastel colored ones. The main house has a dining area for breakfast, and a reading room. There is an interesting garden in the back, and a small workout room (and pool for when the better weather arrives). All very nice.

It was a rainy, raw weekend, so we spent most of our time in the room, either reading by the fireplace or watching movies. The room we selected this time had a king-sized bed (with amazing sheets), a small couch, and a separate area with a fireplace and two comfortable chairs. The room had a cathederal ceiling, which gave a nice sense of spaciousness, and a small balcony (useless this weekend, other than to check to see if it was still raining). The staff is very nice, ready to do whatever you need to make your stay more comfortable.

The breakfasts are culinary delightsl, always interesting and different, with fresh fruit, breads and juices. While you eat the staff cleans your room, which is a great touch. We'd overslept one morning and they called and offered to bring breakfast to the room for us - a great treat. And then they left us alone (no calls of "housekeeping" to bother us) until we let them know we were leaving for a walk and dinner.

Captain's costs more than most places in town (except Chathams Bars Inn - but you won't get asked if you want breakfast in your room there, I suspect), but the way you are treated and the comfort you are surrounded with make it well worth it for that special stay. Very highly recommended.

Charming

by TripAdvisor Member Efford

We had just one night at the end of a whirlwind tour and the relaxation it offered was just great.
Although we arrived between afternoon tea and the 'open kitchen' available to guests in the evening, one of the delightful staff was more than happy to bring us a tray of coffee and cakes in our room where we were able to relax in front of a fire looking out over the pretty, though wet and windy, garden.
Breakfast in the morning was very pleasant though I would rate it as 'good 'rather than 'gourmet' as described.
We would like to go back for a longer stay.

Needs more attention to detail

by TripAdvisor Member KLK 77

My husband and I stayed here at the beginning of October. The grounds are beautiful and the staff was extremely gracious and helpful. The room we chose to stay in was the Hiriam Harding room. When you first walk in there is a beautiful bed and stunning woodwork along with a large real wood fireplace. This is where the disappointment sets in. In the process of "modernizing" the room the attention to detail was forgotten. The cupboard area that houses the tv and refrigerator was so poorly done,it was a disgrace. And the bathroom was very small with a fair amount of dust on the curtain and no vent fan. Also the air conditioner was "stuck" in a cupboard under the bookcases which the doors will not properly shut. This lack of attention to detail definitely takes away from the beauty of the room. We would probably stay here again, but not in this room.

Not Impressed!

by A TripAdvisor Member

Very surprised by all these 5 star reviews. We based our choice on them and I have to say that I totally agree with the other negative reviews and I certainly do not regard these reviewers as NUTS as suggested by one overly enthusiastic visitor - honest would be a more accurate description. Even a reviewer that was most uncomplimentary about their room gave a rating of 4 stars - WHY?

The Captain's House is nothing special and could never be compared with 5 star hotels. It is simply a B & B pretending to be something it isn't to push up the room rate! The levels of comfort are very average and the food is nothing special.

A Perfect Getaway!

by TripAdvisor Member Jen1006

My boyfriend and I stayed in the Eliza Jane Suite from October 6-9th. We had an amazing time. We found the bathroom to be enormous, the sitting area to be cozy, and the bedroom to be quaint. Although some might complain the bed was a little hard, it had an old charm to it. We loved the new technological features in the beautiful Victorian room. The electric fireplace was nice touch, as was the air conditioner/fan in the sitting area and bed room. Our room was in the main house, and I was a little worried it would be noisy but after our first night there that fear was put to rest. It was almost too quiet!

The library was a nice touch with the TV, games, videos, free internet access, and port and sherry. We found ourselves down there often and most of the time it was just the two of us. Even though all16 rooms were occupied, the place never felt crowded. We did make friends with some other couples and everyone seemed to enjoy their time.

Now here comes the best part... the food. We ate and drank ourselves silly. Breakfast was amazing... each day; the kitchen had two dishes, a savory and a sweet. My personal favorite was the eggs Italiano. It was poached eggs, on three cheese bread, with prosciutto, red peppers, and a pesto sauce. It was delicious! They also have afternoon tea from 3-5. They must have 8 different teas to choose from. Our favorite was Cranberry tea and the desserts they served were absolutely fantastic! My boyfriend loved the scones, and I couldn’t get enough of the raspberry tarts. At night from 6.30 to 10.30 they have nightly coffee, tea, and cookies set up in the kitchen. It is an open kitchen and you are free to walk through any time. Even when they are cooking breakfast! And because we like the food so much, they even gave us three recipes so we can make it ourselves.

Overall we had a perfect weekend. The place was gorgeous and we were able to have the most romantic getaway.

Great Location

by TripAdvisor Member Moe

We returned from Chatham on the 18th of October. Our stay at the Captain's House Inn was amazing. We had originally booked Chatham Bars Inn but decided with all the bad reviews on Trip Advisor that Captain"s House would be better for us. We are 3 women all celebrating our 50th birthday.

We were pretty much on target. We stayed in the Hideaway Suite.
The stairs are EXTREMELY steep. Think climbing a ladder.One of the biggest draw backs was the lack of help in getting our 50lb. bags up these stairs. It became quite comical after the third bag had reached the room. The woman who had checked us in had offered to help but she left us after explaining the lay out of the Inn. Never to return. The room is quaint. As you enter there is one queen size bed in a small dormered room. There is a a back hall (dormer as well) that connects the sitting area to the bedroom and bath. A shower also is in the hallway. A creative use of space. I would suggest you not be over 5'7" . One of us hit her head on the back hall dormer which sent her on her bottom. We had to utilize the sleeper sofa in the sitting room. We took turns. I think the mattress is about as old as the Inn. I had asked for a roll away but the owners told me there was no space for this bed. There was space for a twin rollaway, but with those steps.....I don't know how they would have gotten it up to the room.The extra person sleeping charge of $25.00 p/ night was silly considering that we couldn't sleep on that thing.
The owners Jill and James are marvelous. A young couple who are very thoughtful in helping all guests with dinner reservations and travel tips. We had made reservations for 3 restaurants with their help before we arrived and they had reservation cards waiting for us with the name and time on each. The choices in breakfast and tea in the afternoon was delicious. Every evening there are "goodies" in the open kitchen.
The grounds are lovely. The pool was closed as we were there so late in the season but looked quite nice.
All in all I think we made the better choice for our stay. For the cost CBI is outrageous, doubling the amount we would have to spend without breakfast or afternoon tea. We would absoutely return to Captain's House, in a different Suite!!!!

Just what you'd hope for and expect from a Cape Cod Inn

by TripAdvisor Member mchammersmith

From the first call to the Captain's House, we were treated with a generous, welcoming spirit. The accommodations themselves are terrific, as is the location and the property grounds. But, it seemed to me that the best aspect of the Captain's House is the hospitality.

As this is the off-season, prices were particularly reasonable and there was more time for the staff to lavish attention. We arrived without a reservation and since all the rooms are so different, they kindly showed us 4 or 5 so we chose. As we warmed up in the study, they prepped the room, brought us coffee and pastry and left us to get oriented in Chatham using the resources they include in their study. We got our introduction to the place and the facilities, grabbed a couple movies from the library, and made a reservation for dinner.

The room we chose was just right: cozy and well appointed without being twee the way some inns can be. Lots of nice touches in the bathrooms: luxurious bathrobes, a huge tub, candles. The bed was comfy and the linen was terrific (except for the odd inclusion of a thermal blanket that seemed out of place). The room lighting was great, with windows all around and with great lamps throughout when it got dark. It wasn't large, but it was room you could be comfortable in and make of apart from just sleeping. Since all the rooms are different, you'd do well to check out their detailed website to make a determination for what's right for you. I can say, though, that having seen a few of the rooms, I doubt there's a dud in the bunch.

Breakfast was beautifully done, relaxing and the hour we spent in the windowed conservatory was a nice way start the day. The staff was very relaxed about our late check-out and kindly snapped a couple photos of us. You expect personalized service at such places, of course, but the young staff seemed to me particularly attentive and eager to please.

The main complaint from other reviews is the value for money, and having seen the rate card, I can say I'm glad we were paying out-of-season rates. For all my pleasure in the place, and the fact that the Captains House was just the ticket for us at this time and place, I don't think of it as a $250-300+/night place. At $175, though, it was decent value and we left content with our choice and our stay.

Just Average

by TripAdvisor Member capecodlady

We stayed here for one night about a month ago just for a getaway. Our suite, which is their "premier suite" and was $295 for the off-season rate and $450 during high season...was nice but nothing special... we thought the decor was dark and dreary. Breakfast was not great and afternoon tea was not either. We never saw the owners as they have hotel management students doing check-in/out and serving breakfast. Very overpriced....there are many B&B's on the cape that are beautiful and a much better value!

Little things mean a lot

by TripAdvisor Member sbharr

Just spent a long weekend at the Captain's House Inn - overall, we were very pleased.

Stayed in the Wild Hunter Room (#14) - very nice with one room with bed and great gas fireplace, one room containing toilet and sink, and one room containing large shower and whirpool tub.

What makes this place special is all the little extras and the great service. In the room are bathrobes, travel toothpaste, makeup remover, a bowl of chips and nutragrain bars, a refrigerator with juice and water, a really great bath products (Rusk is the brand name). I could go on and on of little things in the room (mints, q-tips) and these little extras just show that a lot of thought was put into this place. One small negative was that there were not many drawers to put things into, although it has a large closet, most of the dressers were antiques with very small drawers. We also did not have a lot of place to put things on top of the dressers, as they were already taken up with knick-knacks or other items.

Morning breakfast was hit or miss. They serve 2 different dishes, one savory (Vegetable souffle for example( and one sweet (macadamia nut banana pancakes) which change every day, plus they serve items that are self-serve, cereals, yogurts, breads, etc. Our first breakfast was excellent, the second day, neither my husband or I really cared for and we each ordered different things. It would be nice if they changed the self-serve items a bit more. The only changed one thing from day 1 to day 2. But always the service was excellent. The first day, we were served by one of the inn's owners and the second day by one of the interns. Service was excellent at all times.

Afternoon teas was excellent and again, service was key. Both days, we would help ourselves to the goodies (all sweet stuff) in the main house and they would deliver tea over to our room any time we asked. This was nice as it was chilly and windy and my hubby wanted to watch the Masters in our room. It would be nice if they added some savory items or sandwiches to the tea free for guests, but they charged an extra $5 per person to get "High Tea". We never bothered.

Property is nice, although some things looked like they needed work (broken window in main house and older furnishings and TV's) sometimes made things a little shabby. You can tell they are constantly working on the property though (already some beautiful spring flowers and plantings) and I am sure these things will be corrected quickly), All in all, nice rooms, excellent service (They granted every request with a smile) and great location.

Great place, would definitely stay again

by TripAdvisor Member Haynesmom

We just returned from a weekend at Captain's House Inn. The Inn was terrific. We stayed in the Lady Hope room, which was quaint and clean with a gas fireplace and four poster bed and lots of windows. There were many nice details - Rusk toiletries, plush towels and robes, coffee and juice delivered to your room in the morning, cookies, tea and hot cocoa left out for guests in the open kitchen at night. Tea served between 3-5 in the afternoon featured delicious homemade goodies and a choice of teas served in a china pot at the table. Breakfast was delicius and homemade. The property itself is charming, with wide pine floors and oriental rugs. Service was accommodating without being intrusive. Location of the Inn is terrific, a few minutes' drive (or long walk) from the main street and restaurants. Would definitely come back.

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 Captain's House Inn

We've found that other people looking for this hotel also know it by these names:

Captain`s House Hotel Chatham

Address: 369 Old Harbor Road, Chatham, Massachusetts, 02633, United States