More about Vacation Village At Berkshires
Absolutely, Positively loved Vacation Village
My family and I stayed during the week of Thanksgiving and we had a wonderful, wonderful time. The accommodations were extremely nice. The indoor pool/activities were A+. Betty Hughes, who is on the staff in Reservations Department was a delight to work with. We'd stay at Vacation Village again for sure!
My husband & I chose Vacation Village as a quiet getaway for our honeymoon. We stayed three nights and have nothing but good things to say about the accommodations!
We stayed in the A suite and it was exactly as what was described to us - a fully equipped kitchen / dining area, balcony porch, fireplace, a huuuuuge bathroom, and nice king size bedroom with the jacuzzi tub. Everything was very clean and the staff was very nice.
The only thing I should mention, as did other reviewers, is that it is a bit of a drive (20-25 minutes) to find groceries / restaurants / shopping malls, so come prepared. It's meant to be a ski resort, and it suits that perfectly.
Some of the reviews talking about "shoddy construction", "plywood floors which we felt we would fall through", and "condo's resembling trailers" are just hysterical. I think these people might be looking too hard for things to criticize, and in this case, grasping at straws to do so! The entire time we were there we never heard a peep from anyone else. The flooring was just fine, thank you, and the condo's look exactly as the picture on the website had shown, not resembling trailers whatsoever. This isn't the Ritz. For what we wanted and expected, it was perfect!!!! Thanks Vacation Village!
We stayed in an "A" suite at the Vacation Village (a timeshare resort with two-bedroom lockout configurations -- their website provides floor plans). It was very nicely furnished and in excellent condition. Very, very clean. The king size bed was quite comfortable (and I tend to be very "Princess and the Pea" about these things...). The front desk staff was friendly and helpful each time I dealt with them; checking in and out was a breeze, and they provided a wealth of information on local attractions and shopping. Although its location is a bit of a drive to retail, grocery and the cultural attractions of the Berkshires, the quality of the unit and the beautiful hilltop location more than compensate for any inconvenience.
I can't say enough good things about this resort. Beautiful suites, accomadating staff and friendly, perfect location in the mountains. I can't believe this resort got negative feedback the only things negative I would say is that the bed was a little hard and no cell phone service, other than that you couldn't ask for a nicer place or location. i guess some people will complain about anything and can't be happy no matter how nice a resort is. As for those people who said there are no restaurants nearby, you needed to do your homework and research the bekshires before going there were tons of excellent restaurants within 10-30 mins away, hardly a far drive for great food, some of the best I every eaten. I been all over the country and have stayed at the finest resorts/hotels around, Vacation Village is definetly one we'll be returning to.
Picturesque setting, great amenities, but shoddy construction...
My partner and I stayed at VV@Berkshires July 1-7, 2006, renting a 2BR condominium there through Orbitz.com. We had wanted to be centrally located to the popular attractions in the area, including Tanglewood, Stockbridge, and the Williamstown Theater Festival.
Our first impression of the property as we drove up the steep hill upon which its perched, directly across the street from the Jiminy Peak ski area, was very positive. The 20 or so 2-story buildings, each of which contains approximately six individual condominiums, hug the mountainside, those higher up commanding impressive views of the nearby slopes.
At the top of the hill is the very attractive clubhouse, which contains a lovely check-in area, arcade, and glass-fronted, cathedral-ceiling indoor pool which offers expansive views and would be a delight to swim in no matter the season. (A separate, seasonal outdoor pool also offers kids a fun fountain feature to play in.) We were eager to get checked in and to check-out our accommodations.
The condominium buildings themselves are nothing to look at, architecturally. In fact, as we proceeded back down the mountain to locate Building 1 (no views, sadly), I likened them to those trailers you see on construction sites. From the outside, the buildings looked like four of those trailers that had been joined together – two trailers stacked on top of two more trailers, with vinyl siding wrapped neatly around all. The aesthetics aren’t really that big of a deal…but I did have to wonder if it was indicative of the quality we’d find on the INSIDE, as well.
Unfortunately, I’d have to say: YES. Walking into the building, the “construction trailer” feeling prevailed, as we made our way down a long, narrow corridor to find our unit. The condominium itself, I will say, was lovely. A 2BR, full kitchen with a living room/dining combination, spacious bathroom with shower, and a separate Jacuzzi tub in the bedroom.
The unit itself was very, very clean and well-appointed. Nicely decorated in a comfortable, not-overdone style. Obviously a new unit or very close to being new. Not quite comfortable living room furniture if you want to sit and watch TV in the evening (sort of small, sort of hard, very “Pier 1”-like quality) but again, “whatever”.
What we took most issue with was the bedroom. The king size mattress had the feel of newly-hewn marble – hard as nails! Simultaneously, the bed frame groaned and squeaked and emitted all manner of noises that led you to believe it might collapse at any moment. We tried several times to investigate (and eliminate) the source of the noise, but to no avail. We did briefly think of asking for another unit, but have also slept in enough timeshare beds over the years to know they are usually of universally poor quality throughout the property. We simply tried to minimize our middle-of-the-night turning and repositioning to avoid jostling the bed and releasing the symphony of squeaks (didn’t really work).
The other point of frustration was the complete lack of sound insulating – either from our own unit (the bedroom floor had the feel and sound of no more than thin plywood, which we feared we might crash through – my normally-light footsteps sounded like the arrival of an elephant) or the unit above ours. We could hear their conversations, their footsteps, and, when they turned on their shower, actually make out the sounds of the individual water drops hitting the shower pan! Between the noise coming from our neighbors and our own ill-quality bed, sleep didn’t really compute into the equation for the week we were there (which put somewhat of a damper on enjoying the many wonderful sights and experiences of the Berkshires).
I’d rather VV@Berkshires put less money into the superficial decoration and more money into quality construction and sound-proofing in the condos (which did make me wonder if they have any firewall at all between units – a valid concern, especially when each unit has a fireplace, as ours did). If peace, quiet, and a semi-decent night’s sleep are important to you when you’re on vacation, I can’t say that I would whole-heartedly recommend Vacation Village at Berkshires, however beautiful the setting or the scenery.
retrain your front desk staff!!! Especially DONNA!!!
I have never encounter a more ignorant and rude staff as the ones you'll see at the front desk There was DONNA "Supervisor" , it blew me away when she actually introduced herself as the front desk supervisor Who in their right mind will put someone like that in charge She was not only rude to me but her fellow employee who should not be exposed to the treatment she got from DONNA The staff at the front desk was not very helpful at all Everytime I had a question about a place to visit or eat they will tell me to go to guest serv. and if they were busy I had to stand there and wait because no one at the front desk could help or wanted to Very sad I walked away from that place feeling like I was a bother to poeple that is suppouse to be there to help Hopefully next time I visit DONNA will not be in charge of the front desk anymore and the staff will be more helpful
I don't know what the folks with negative comments are talking about. Our experience was completely the opposite! The staff was great, very accomodating. The unit was beautiful. The view was the best. The area around the resort was peaceful, gorgeous, exactly what we were looking for in a relaxing vacation.
Some people just can't be pleased by anything. We did not want to leave after our week was up. There were so many places to visit, and just driving thru the charming New England villages would have been a vacation in itself. Many wonderful restaurants and museums to visit (Norman Rockwell, Yankee Candle Village, Shaker Village, Jiminy Peak Ski resort). We found so many places to visit, that we were gone from morning til night and still didn't see everyting.
If you go, take a ride to Lake George in NY. Very scenic and lots of places to shop and eat.
The weather during our stay was perfect. We had 70 deg. temps. during the day and between 40 and 50 deg. at night. It was heaven sleeping with the doors and windows open, coming from Florida where it's 90 deg. and more every day.
I would come back to the Berkshires tomorrow if I could and stay in the same resort.
We would never return
The worst part of our stay was the unit itself. There seems to be no soundproofing. We were on the first floor and I could actually hear the person in bed above us yawn in the morning. Just their walking was like great pounding on our ceiling. This was not the guests fault, it was the unit's cheep construction. We changed units to a top floor on the end and could survive for the rest of the week. The front desk was accomodating for this request. The room's decor is nice and clean. There were broken items such as the airconditioning not stabilizing it stayed on and went down to 59 degrees one day.
The second worst problem was the mattresses. I slept on one as cheep as this once in college when I spent $150 on a queen set. It was horrible even for my husband who loves firm beds. So between the sound and the beds there is no relaxing or rest during a stay here. The walk to the pool has no sidewalks with cars parked along the road in front of the units. It is not safe for children to walk to the pools by themselves. There are no bike racks so you have to keep all your bike attached to your vehicle the whole stay. This should not be a gold crown property
The place looks nice, but that's where it ends for us.
Other reviewers were right: the beds were awful - they were hard and made loud noises at every movement. We didn't get a good night's sleep the whole time we were there.
The construction was cheap - we were at the end of a hallway, and everytime someone ran up the stairs or opened the hallway door, we heard it in our bedroom - all night too!
Also, the fireplace didn't work, although we were told it would by the time we left.
We were also promised a room with a full kitchen. We didn't get it. We got a B unit, or a smaller room. The kitchen for B units was two hot plates and the microwave. Not what we expected, especially since we wanted to cook most of our meals to save a little money. It's tough to cook for your family on two hot plates, and it also severely limits your menu.
Also, VViB isn't in a great location for summertime activities. Everytime we wanted to go somewhere - supermarket, museums, golf, stuff for kids - it was a 20 to 30 minute drive at least. This place loks great for skiing in the winter, but it is poorly placced for when there is no snow on the ground. It is a long drive to places like Pittsfield, Lee and Stockbridge. That was tough on our daughter, who didn't want to go back in the car halfway through the week.
Avoid this place unless you are going skiing!!
Nice Accomodation, Lacking Activities
We booked unit B and stayed there for 2 days during public holiday on the upper floor. The unit was very nice and we are quite happy with it except that it's little too small for 4 people (although it says it's max 4 occupancy).
The kitchen is a little lacking with only 2 hot plates but we BBQ on the balcony so it was no problem. The sofa bed was too soft and it bothered our sleep, but the large bathroom was awesome.
For travelers who's planning to come here, I'd say book unit A and B together if you're traveling with more than 3 people. It's a great place for an extended family gathering with kids since there the accomodation can be quite roomy with both units A&B booked. However, besides family gathering, there's not nothing to do in the area other than hiking in the summer and skiing in the winter. All CILVILIZATION including the grocery store is half hour drive from the resort. The only outdoor sports/activity we enjoyed other than hiking or skiing was the downhill slides near Fairfield Jimmy Peak