We are a German family with two kids (16 months and 3 years) and came here through the visitor center where "The white Swan" was listed as "Last minute special" for 95 $ a night. We called and booked for two nights.
The first odd thing was, that we had to tell our Creditcard-Number although we immediately wantet to come by (we were standing at the visitor center!).
When we got there, Christine charged us 129$ instead of 95$. She said, it was because of the children. Next she told us was, that the kids weren't allowed to come down and sit at the breakfast-table! They should stay upstairs in the room with one of us and could be feeded later! After discussing this point, she gave in to let us sit in the garden (on plastic chairs) alltogether. Isn't the reason why I go to a B&B to get in touch with the other guests??
After checking in, we spent the whole day outside and returned in the evening. So the kids weren't there the whole day! I tried to ask her for help and advice about the best way of getting to Boston the next day, but she had no time.
The next morning we came down for breakfast, there were two plates with food and two cups, ABSOLUTELY NOTHING TO EAT AND DRINK FOR THE KIDS!!! Not even a bagle (remember, we paid for them)! So we shared our breakfast - French Toast, egg and sausage (tasted good but nothing special about, not very much)- on the plastic chairs in the wet garden (it rained the whole night). We felt like outlaws.
We heared her, talking to other guests about the kids, that she only allows them "because they add a good athmosphere when they are around" bu there have to be "hard rules and forbidden rooms"because "they touch everything" and the guest should tell her, if they have any problems with the kids...
The children did NOTHING, they are well-behaved, but they are CHILDREN - they breathe and move and talk!
A little time after that, she came to us and said there must have been some misunderstanding, she does not have a room for us for the next night! We already decided for ourselves, not to stay longer in this child-unfriendly athmosphere, so we weren't to sad about that. But the way she did it... unbelievable!
I think she never would have given us the room unless she needed the money that day. But on Saturday there surely were enough demands so we had to go...
So please, if you are a parent or a grandparent or only have a heart for little children, DON'T STAY HERE AND WASTE YOUR MONEY ON THIS GOLD-DIGGER AND SUPPORT HER CAMPAIGN AGAINST LITTLE CHILDREN!!! THANK YOU!
Unique Quality: Rooms were clean and nice. Short walk to the beach.
188 Court St, Plymouth
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