Satisfaction Very Good
Value Score Average Value
Good For Families
Nothing Spectacular except for the staff
This Holiday Inn is nothing spectacular, but it was a place to sleep and I got a great rate. There was nothing seriously wrong with the hotel, but there was nothing really great about it either (except for the staff). It is a typical Holiday Inn and decent for the money spent.
We had a King room that was alright. It was clean and there was a balconey with a view of some trees. The bed was hard as a rock and not comfortable at all. If I was down on the hotel however, the hotel staff changed my mind. From the moment we checked in, they were very kind and attentive. We asked them to call us a cab when we first arrived and the girl behind the desk offered to have her driver take us down to Main Street for free. I'm sure he was just sitting around, but it was still a nice gesture (and it saved us $11 in cab fare!) I had forgotten a few items and they were quickly delivered to my room. We also had to check out early due to a family emergency and the staff was very kind and sympathetic.
All in all, it was a decent hotel, but I'd probably stay somewhere closer to downtown next time.
Unique Quality: The staff was outstanding!
Directions: Near the U of M North Campus
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