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Hotel Class: 
2 Stars - 1 Review and 15 Opinions
422 E 32nd St, Holland, MI 49423
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Stansburyka
- Reviews: 1
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Don't take your Valuables!
The front desk staff was rude and lacking in customer service. Since we were going to the beach, my husband left his IPod in the room. It was not just laying out but in an inside pocket of his backpack. We did not think anyone would be digging through our belongings. unfortunately we were wrong! When we approached the assistant manager she was very unapologetic and said there was nothing she could do other than recommend we file a police report, which we did. The hotel manager refused to refund any of our hotel stay and instead just said he wasn't liable for anything in the hotel rooms. The front desk staff had been rude when we approached them about problems earlier in our stay so I guess we shouldn't have been surprised. The area around the hotel is very rundown and the bathrooms are super old!
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The front desk staff was rude and lacking in customer service. Since we were going to the beach, my husband left his IPod in the room. It was not just laying out but in an inside pocket of his backpack. We did not think anyone would be digging through our belongings. unfortunately we were wrong! When we approached the assistant manager she was very unapologetic and said there was nothing she could do other than recommend we file a police report, which we did. The hotel manager refused to refund any of our hotel stay and instead just said he wasn't liable for anything in the hotel rooms. The front desk staff had been rude when we approached them about problems earlier in our stay so I guess we shouldn't have been surprised. The area around the hotel is very rundown and the bathrooms are super old!
57 members live in Holland
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Comfort Inn Holland
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- Holland Comfort Inn
Address: 422 E 32nd St, Holland, MI 49423