Holiday Inn Muskegon Harbor

939 3rd St, Muskegon, MI 49440

1 Review

Holiday Inn Muskegon
Enter dates for best prices
Compare best prices from top travel partners
IHG Booking.com Priceline.com

63%

Satisfaction Poor
Excellent
18%
30
Very Good
25%
40
Average
20%
32
Poor
20%
32
Terrible
15%
25

N/A

Value Score No Data

Show Prices

Good For Solo
  • Families36
  • Couples38
  • Solo90
  • Business55
  • RUDE STAFF STEAL FROM ELDERLY

    by

    We were staying there July 24th 2009 for our son's wedding. The father of the bride had a block of rooms set aside at a special rate for the family and friends. But when you called you had to fight and go through 2-3 people to get the rate. They would tell you it was full even when more had been added the day before. When my 80 year-old in-laws tried they had trouble they ask the father of the bride to help them. He called and ask for their rooms to be moved to the block on the 5th floor. The hotel did and used the billing info from the rooms on the 4th floor because the father of the bride had no access to it. But they left the rooms on the 4th floor in my father in-laws name and put the 5th floor rooms in my mother in-law's name. When they checked in they were given the 4th floor. And were billed for those 3 rooms, but when the charge card bill came they were charged for 6 rooms. When they called the hotel they were told by JAMIE in accounting that they were a no show and nothing they could do about it. She even HUNG UP ON THEM!! I tried to call and talk to her about it she was very rude, she said there was nothing they could do about it and we could fight it through the card company but it wouldn't work. We have tried going through the customer service for all Holiday Inns and they won't help. THey said they had contacted the hotel and they would get back to us in 48 hours, that was over a week ago and customer service won't write back after 3 tries. So I would say not to stay ther and watch your card statements.

    Unique Quality: Some rooms look out at roads and a lake in the distance.

Comments

Popular Hotels in Muskegon

Shoreline Inn

750 Terrace Point Blvd, Muskegon

Show Prices

Hampton Inn Muskegon

1401 E Ellis Rd, Muskegon

Show Prices

Baymont Inn & Suites Muskegon

4677 Harvey St, Muskegon

Show Prices

Quality Inn And Suites Muskegon

150 E Seaway Dr, Muskegon

Show Prices

View all Muskegon hotels

View all Muskegon hotels

Latest Muskegon hotel reviews

Quality Inn And Suites Muskegon
82 Reviews & Opinions
Latest: Mar 24, 2014
Baymont Inn & Suites Muskegon
102 Reviews & Opinions
Latest: Mar 24, 2014
Victory Inn Muskegon
58 Reviews & Opinions
Latest: Apr 16, 2014
Shoreline Inn
235 Reviews & Opinions
Latest: Mar 28, 2014
Hampton Inn Muskegon
110 Reviews & Opinions
Latest: Apr 8, 2014

 Holiday Inn Muskegon Harbor

We've found that other people looking for this hotel also know it by these names:

Muskegon Holiday Inn
Holiday Inn Muskegon Hotel Muskegon

Address: 939 3rd St, Muskegon, MI 49440