More about Kahler Grand Hotel
The BEST in Rochester
by TripAdvisor Member yellowroses8122
I just returned from another wonderful stay at the Kahler Grand.
The reservation agent upgraded me to a larger deluxe room, what a PERFECT choice, the room was very bright, a lot of extra space. The beds were super soft and brand new curtains and bed spreads.The room had a WONDERFUL view of a little park across the street at the Methodist Hospital. That was a nice place to sit, relax and meet new people.
The Lord Essex at the Kahler has the BEST PRIME RIB in town, it was nice a juicy, tender and it was served with a loaded Baked Potato. If you are in town, you have to stop in and try it.
Thank you to the Kahler Grand Hotel, for another WONDERFUL stay and making me feel welcome as always.
Pleasantly Surprised
by TripAdvisor Member lovingsummers
We almost cancelled our visit because of the negative reviews, but decided to give it a chance. We had a great time. The room was nice and large, the staff was friendly, and the room service was great. We spent our anniversary weekend there and enjoyed the "great escape" weekend package. The only negative experience was the dining at the Lord Essex in the hotel. We will not eat there again, but there are plenty of other restaurants to choose from. Overall a great experience and we will definately return.:)
Very overrated place----
by TripAdvisor Member Impala guy
We were there for a big car show. Since this was the host hotel we were fooled into thinking it would be special--wrong. Old, weird parking ramp was often full did not help. Then, the gate did not work properly to let you out of the ramp.
Our room had small beds, kinda like bunk beds---whats up with that? No luxury for us. Where I come from they would have knocked down this place long ago.
Dirty & desperately needs remodeling
by TripAdvisor Member redcabrunner
I booked a room at the Kahler for the proximity to the Mayo clinic (which was good), but the hotel itself was a huge disappointment. My room was tiny, dimly lit and smelled vaguely of mold. It apprears that the interiors have not been updated since the 1940s and the ceilings and windows were covered with grime. Also, there was no bathtub and the shower (with it's tacky old tile) was dark and claustrophobic. If I had been paying $40 in a developing country, this would have been okay, but for $90 in Rochester it is definately not worth it.
Bottom line - spend an extra $30/night and stay at the Marriot. It's far nicer and also has a great location.
Poor service at check-in/out
by TripAdvisor Member MKBFT
Older/dated hotel. Terrible customer service at check-in. Very rude and unhelpful staff. Then, even after carefully confirming my credit card was charged correctly - I came home to find I had been charged twice. Won't stay there again. Pay the extra to stay at Radisson or Marriott downtown. Trust me.
Dissapointing
by TripAdvisor Member ls742
Stayed for a conference at the Mayo Clinic while my collegue stayed at the Marriott. The Marriott was infinately better. My room was croweded, dated, and loud (could hear tv/shower next door). Bathroom was tiny, no room to put any tolietries in the shower or sink. Upon leaving, I had asked the front desk staff to arrange for a taxi. I was told to wait outside the door and the taxi driver would call out my room #. After waiting 30 minutes for my taxi, I went in to talk to the front desk to see what was going on and was told that they couldn't help. Ended up walking down to a neighboring hotel and getting a taxi there. Much better hotels in the area and all are within a short walk of the Mayo Clinic.
I thought it was okay.
by TripAdvisor Member PJB2
I stayed for one night, to attend a trade show at the Mayo Civic Center. My room was on the tenth floor, on the older (1922) side of the hotel. The room overlooked the inner courtyard of the hotel. The room was pretty small by current standards (think "European size"), but adequate for a single person. I found it to be acceptably clean and quiet. The room was a non-smoking room and did not have any noticeable cigarette smoke smell.
When I first got upstairs to the room, it was very warm so I turned down the thermostat and opened the windows. Since it was very cold outside, I managed to get the room temperature down to a comfortable level. The bathroom was very small, with a tiny shower stall, but was clean.
They have managed to cram a lot of amenities into a pretty small hotel room: mini-fridge, color TV on wall bracket, ironing board, writing desk, wing-back chair, etc.
If I had been paying for my own lodging that night, I probably would've booked a room at one of the newer, more modern hotels. But overall, I had a positive experience staying at the Kahler Grand: clean sheets, clean room, good night's sleep.
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