The casino was much nicer looking and clean but that's where the compliments stop. We played in the same slot area for 2 hours and couldn't get a waitress/waiter to even acknowledge that we were even there. Talked to multiple "managers" that reassured us that they would have someone over immediately...no one ever came. We had to finally go to the cashier cage to get a real manager. He got us with the beverage manager that only gave a half attentive apology. I ended up having to take the drinks to my family who took a sip of them, cached out and left. Went to the Beau Rivage and had drinks in hand before I could pull the slot handle 2 times. The Island View has lost this family and would do well to follow a real casino's lead. This by far is the worst casino I have ever had the misfortune to spend time in.
The staff has the unique quality to look at you, yet not see you. The people they call chefs have the unique ability to make food so cold, blan and tastless that a child with a box of macaroni and cheese could out do them. Management has the unique quality of lying to you and not caring about you at the same time.
