Great staff welcome you to this tall hotel with great views. Upgrades are usual and frequent. Rooms are beautifully decorated and are big enough for a couple with a small child. The concierge is very knowledgeable about the area, history, and culture of the "Gateway to the West". The location is right in the heart of the great restaurants and great shopping.
Views are always nice from this hotel since it sits atop a high hill overlooking the rest of Kansas City, Missouri. The bedding is just beautiful at this hotel as well.