Hotel Indigo St. Louis Central West End

Comfort Inn Central West End

Hotel Class: 3 out of 5 stars3 Stars - 1 Review and 68 Opinions

4630 Lindell, Saint Louis, Missouri, 63108, United States

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55%

of people enjoy staying here

3.0 our of 5 stars 69 Opinions

Excellent
 
7
Very Good
 
15
Average
 
17
Poor
 
15
Terrible
 
15

Our Members Say

  • vcosse profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

Worst Telephone Experience

We have never stayed here nor will we! Worst phone Customer Service. I called to book a room under a block of reserved rooms for an upcoming family wedding, my questions were answered with "uh huh, uh huh, hold on while I help this lady in front of me" followed by over 10 minutes on hold before I hung up to answer another call. When I called back 15 min later the phone was answered with a very rude, "yes". I asked if that was how she normally answered the phone and she said, " I had you on hold, you hung up and now you're calling back. I knew it was you." The lack of professionalism and extreme attitude she gave forced me to kindly say, "Thank you , I'll be taking my business elsewhere." I was shocked to say the least and will be calling the manager tomorrow. Good Luck to our family staying there in September....Marriott here I come!

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 We have never stayed here nor will we! Worst phone Customer Service. I called to book a room under a block of reserved rooms for an upcoming family wedding, my questions were answered with "uh huh, uh huh, hold on while I help this lady in front of me" followed by over 10 minutes on hold before I hung up to answer another call. When I called back 15 min later the phone was answered with a very rude, "yes". I asked if that was how she normally answered the phone and she said, " I had you on hold, you hung up and now you're calling back. I knew it was you." The lack of professionalism and extreme attitude she gave forced me to kindly say, "Thank you , I'll be taking my business elsewhere." I was shocked to say the least and will be calling the manager tomorrow. Good Luck to our family staying there in September....Marriott here I come! 

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Q: Hotel Recommendations "Has anyone had a good experience in a hotel in St Louis? I will be passing through in a few months on a honeymoon and wanted to..."

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A: ""Has anyone had a good experience in a hotel in St Louis?" Oh, the temptation... ;-) OK, since I have family in St. Louis, I have seldom stayed in a hotel..."

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 Hotel Indigo St. Louis Central West End

We've found that other people looking for this hotel also know it by these names:

Saint Louis Best Western
Best Western Saint Louis

Address: 4630 Lindell, Saint Louis, Missouri, 63108, United States

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