St. Louis Union Station Marriott

1 St. Louis Union Station, (ex Hyatt Regency St. Louis), Saint Louis, Missouri, 63103, United States

3 Reviews

St. Louis Union Station - a DoubleTree by Hilton Hotel
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87%

Satisfaction Very Good
Excellent
41%
410
Very Good
29%
290
Average
17%
174
Poor
7%
78
Terrible
4%
41

N/A

Value Score No Data

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Good For Couples
  • Families76
  • Couples81
  • Solo80
  • Business65
  • deecat's Profile Photo

    Historic Landmark is Perfect Place For a Hotel

    by

    While in Saint Louis, my friend, Jill Martin, and I stayed in the Hyatt Regency St. Louis, which is part of historic Union Station. It is close to the business and financial centers as well to several tourist attractions. It recently completed a seven million dollar renovation to its guestrooms and has won the AAA Four Diamond Award.

    Jill and I were so happy that we decided to stay here because of the convenience, the service, the comfort, and, most of all, the history.

    The hotel has 539 guest rooms and suites. The guest may choose to stay in the Headhouse portion of the Union Station, which represents traditional elegance or in the Garden Hotel, which is tucked under the historic Train Shed. We stayed in the Garden Hotel.

    After the Union Station closed down in 1978, a year later Oppenheimer Properties purchased the station for 5.5 million dollars. In 1985, after restoration and new construction which totaled 174 million dollars, St. Louis Union Station reopened as a retail, restaurant, entertainment, and hotel complex. Remarkably, this made it the largest adaptive re-use project in the nation, and the Hyatt Regency was proud to be part of that project

    Although it's an expensive place to stay, we felt that it was every bit worth the expense.

    Unique Quality: There are executive suites, parlors, presidential suites, and garden rooms.
    We stayed in a Garden Room, which was furnished with two double beds, an electronic door lock, AM/FM alarm clock radio, hairdryer, iron, ironing board, 27" television with cable movie channels, in-room pay movies, 3 Dual-line telephones, data ports, voice mail, Coffee maker, and Daily newspaper.

    Our room was spacious and decorated with elegant furnishings and included a "full bath amenities" bathroom. When we first arrived, we noticed that the toilet kept running continuously, so we called and literally within minutes, a repairman came and fixed it. Great service.

    Directions: Located at the Saint Louis Union Station

  • shrimp56's Profile Photo

    No trains -- good beds instead :)

    by

    This is another nice use of an historic building. The former waiting room of the old train station has become the hotel lobby.

    Unique Quality: I stayed here when it was an Omni -- the rooms were fine. What is special is the meticulous and beautiful restoration of the building.

    Directions: Take the Metrolink and you are there!

  • Sunshine64's Profile Photo

    The Hyatt in Union Station.

    by

    Unique Quality: Next to Maggie O'Brien's - a bar that tries to be an Irish Pub, but since it's in St. Louis, it's just a bar. But a good one. Union Station is one of the stops for Metrolink - the single line light rail in St. Louis.

    Directions: Located in the old train station, which has since been turned into a mall.

More about St. Louis Union Station Marriott

Historic Landmark is Perfect Place For a Hotel

by deecat about Hyatt Regency Saint Louis at Union Station

While in St. Louis, we stayed in the Hyatt Regency St. Louis, which is part of historic Union Station. It recently completed a seven million dollar renovation to its guestrooms and has won the AAA four Diamond Award.
The hotel has 539 guest room and suites. You may stay in the Headhouse portion of the Union Station, which is traditional elegance or stay in the Garden Hotel portion which is tucked under the historic Train Shed. We stayed in the Garden portion. Although it is an expensive place to stay, we felt that it was every bit worth the expense. There are executive suites, parlors, presidential suites, and garden rooms. We stayed in a Garden Room, which was furnished with two double beds, an electronic door lock, AM/FM alarm clock radio, hairdryer, iron, ironing board, 27" television with cable movie channels, in-room pay movies, 3 Dual-line telephones, data ports, voice mail, Coffee maker, and Daily newspaper. Our room was spacious and decorated with elegant furnishings and included a "full bath amenities" bathroom. When we first arrived, we noticed that the toilet kept running continuously, so we called and literally within minutes, a repairman came and fixed it. Great service!

Midwest Charm! Fun! History!

by acommon1 about St. Louis Union Station

Name of Shop: St. Louis Union Station

St. Louis Union Station is a classic midwest train station remodeled for commercial use. If you didn't know, St. Louis was a gateway to the "WEST". It had a major shipping network by virtue of its central location. Being right on the Mississippi River plus having both the Missouri River and Ohio River's not to far away for West and East water transport offered a not of options driving many efficiencies.

The city and business community have done a fine job keeping this location in top condition over the many years that I have visited.

Women's, Men's, Children, Hobbies, etc. merchandising for all packed in a easy enclosed convenient location right downtown. Also, they're a few cool bars attached for those men and women on the hunt for a good drink @ Houlihan's Bar & Restaurant.

This place is located walking distance to:

> Busch Stadium
> Kiel Auditorium
> Arch
> St. Louis Galleria
> Rams Stadium (a little further but an easy summer/spring/fall's walk)
> LaClede;s Landing

http://www.stlouisunionstation.com/info/photoGallery.cfm

Shopping or basic entertainment. This place is open, high ceiling atmosphere. They have plenty of fun things for both adults and children. Sports gear!

Check out the guys singing and telling jokes while they churn up some rich fudge. Funny. Mighty sweet fudge too. They're an engaging crew of young people.

Landry's Seafood restaurant is reside over the pond. Great services.

Yes, this is a mall but without the big name branded department stores. Give some of the little guys a chance.

On site Hotel !!!

Marriott St. Louis Union Station
Phone: (314) 621-5262
Fax: (314) 621-5267

Many options for fun for all !!!! Anything.
Your choice!

Restaurants:

> Landry's Seafood Restaurant
> Hard Rock Cafe
> Houlihan's ***
> Key West
> Station Grille

Of course, their is the traditional mall food court up top but with a great view. Varies

Be Careful...

by A TripAdvisor Member

The lobby is nice and the rooms were tastefully decorated. The bathrooms were large, clean, and nicely finished. These things will not bring us back to this hotel as we felt we were take advantage of because we were out of town guests visiting for a baseball game that day (read below) and we recieved a non smoking room, yet both days all of our towels smelled of smoke.

The story is somewhat long. Basically take a warning about checking your luggage early before your room is ready. We strongly believe that there is a scam going on there. One of our bags (the one with my purse, $400 digital camera, jewelry, and other valuables besides some clothing came up missing, but was then found after we told them we would be right out to speak with them to figure this out.

They proceeded to tell us a story about us leaving the bag in the lobby which was not true as we were asked to carry it along with our other luggage over to a man who put tags on them some 20 feet away. In addition, while my husband checked us in and got our room keys upon our return from the game, I sat on a ledge exactly where they said they found our missing piece of luggage. This was hours after we had checked our luggage and only minutes before we got to our room and realized one of our bags was missing. Our bag was not where they said they found it or I would have found it sitting right next to me while I waited for my husband.

Obviously this man was making up a story. And, as stated above, the bag was hand delivered by my husband and I to a man we were directed to that then put tags on all of our luggage as we checked them. There was a racket going on there that day. Beware! We honestly believe this. We also suspect that they prey on baseball fans as many of them drink during the games and return to the hotel too intoxicated. To their suprise we were not.

good, but not great

by TripAdvisor Member mtbwustl

DH and I recently visited the Lou, our hometown, from our current home of NYC. After getting a great deal on Priceline ($50/night), we stayed at the Hyatt Regency at Union Station. This is a great hotel if you are a family touring STL -- the location is central and convenient to many tourist attractions as well as the main traffic throughfare, Hwy. 40. The hotel is also located in a renovated train station, which can be fun for kids. However, the stores in the mall are crappy (how many t-shirt shops does one mall need?) and the restaurants aren't much better. (Instead of eating at Union Station or the hotel, consider the many great restaurants at near-by neighborhoods like Washington Avenue, Soulard or the Central West End.) The hotel also boasts a nice pool area that was perfect on a 94 degree day.

I usually travel for business, and I would hesitate to recommend the Hyatt for a business traveler. The hotel is in a great location for anyone w/ meetings in the downtown area, but less so for the Clayton or Westport areas. My room had some minor but real inconveniences -- no waste can in the main room, only two electrical outlets (not enough outlets to re-charge all of our accessories), no safe in the room, minimal hot water. They oddly provided a tiny little TV in the bathroom that had no reception, yet the towels were flimsy.

All in all, adequate to good. For the price, I'd totally stay there again. If you can't get a great deal, consider staying at the Millenium or Westin downtown, the Chase Park Plaza in the Central West End, or the surprisingly-affordable Ritz-Carlton in Clayton. But if you are visiting STL for a Cards or Rams game, this is a great location.

overall not good

by TripAdvisor Member indieg

This hotel is in a convenient downtown location, the Union Station setting is interesting, the hotel staff was nice, but the hotel facilities are not good. We had problems with our first room (stained bed linens, bad room odor, and non-functioning light fixtures). The hotel desk staff worked to make it right for us by offering a rate discount and a room change. While their efforts were appreciated, the room we were moved into had issues of mold, must and dampness. These hotels facilities require an update/renovation.

This hotel could be good, but in its current condition, I would seek other lodging.

Great Hotel

by TripAdvisor Member Rick_Steves

Booked hotel for $65 through Hotwire, very nice, clean hotel - great location, was able to park for free on the streets. hotel so nice professional baseball teams stay here. Great experience.

Not a 4-star hotel!

by A TripAdvisor Member

On some websites, this hotel is rated as a 4-star. It is NOT. This is an old historic hotel and the rooms and furnishings match that description. Do not expect Westin or Hilton quality. My room was extremely large by any standard. The chairs must be 20 years old. The bed was firm and the bathroom was average. This Hyatt brags about having a TV in the bathroom. Very hilarious. The TV is a 7-inch black and white analog set with telescoping antenna. And there is no tv reception inside the bathroom.

The lobby is beautiful and the staff very helpful. Unfortunately this does not overcome the many shortcomings of this hotel.

Shame on Hyatt. This particular hotel does not match the quality of the other Hyatt Regency's.

Photos

Hyatt Regency St. Louis at Union StationHyatt Regency St. Louis at Union Station

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 St. Louis Union Station Marriott

We've found that other people looking for this hotel also know it by these names:

Hyatt Saint Louis
Saint Louis Hyatt
Marriott Saint Louis
St. Louis Union Station Marriott Hotel Saint Louis

Address: 1 St. Louis Union Station, (ex Hyatt Regency St. Louis), Saint Louis, Missouri, 63103, United States