Palazzo Hotel & Casino

5 out of 5 stars5 Stars

3255 Las Vegas Blvd South, Las Vegas, Nevada, 89109, United States

8 Reviews

The Palazzo Resort Hotel Casino
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94%

Satisfaction Excellent
Excellent
70%
4849
Very Good
19%
1320
Average
5%
380
Poor
2%
189
Terrible
2%
159

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Couples
  • Families88
  • Couples91
  • Solo87
  • Business89
  • WBeall's Profile Photo

    Beautiful!

    by

    This hotel has some of the best rooms I have ever stayed in. We upgraded our room and the room was absolutely gorgeous and BIIG!

    Unique Quality: Bathtub and separate shower with a TV in the bathroom. Our room had a great view of the pool and the strip. There was also a living area in the room. So far this has been our Favorite hotel on the strip!

    Directions: Far side of the strip

  • machomikemd's Profile Photo

    One of the Luxe Complexes of Las Vegas

    by

    The Palazzo is one of the Main Things to do in the Las Vegas Area and is among the top 5 destinations in the Strip besides Wynn, Venetian, Bellagio and Ceasar's. The palazzo is one of a few casino cum entertainment complex in Las vegas that features all suite rooms The 3,066 suites range from 720 square feet (nearly two times larger than the average Las Vegas hotel room) to 8,000 square feet and oh boy, prices here of the rooms don't come cheap with an average weekday rates of $ 150 for really off season weekdays and $ 250 for peak season weekdays and for the weekends, a regular bella suite will cost $ 425 a night! The Palazzo is opulence since the owners, the Sands Corporation spared no expense to set this up. But I still prefer their 7 star property at the Marina Bay Sands in Singapore!!!!! it's more expensive there!!!

    Unique Quality: besides having a huge gaming area and luxe shops, the palazzo also has the Lavo Complex, the newest Night Club in Vegas to bee seen and also the Morel's Steakhouse and my personal favorite, Mario Battali's Carnevino Italian Steakhouse. The average Bella Suite here has: With two queen-size beds and a larger floor space, the Bella Suite takes the Luxury up a notch. Relax in the sunken living room with full-sized couch, oversized coffee table and an ottoman or get a few things done in the private work area.
    Bella Suite Features:

    * Approximately 720 square feet
    * Roman tub
    * Double-sink vanity

    Directions: 3255 Las Vegas Blvd South, Las Vegas, Nevada, 89109, United States

  • swissfondue's Profile Photo

    Opulence abounds

    by

    Yes the Palazzo is opulent in decor and size but so are most of the hotels in Las Vegas. If you are allergic to gold plate and marble then probably dont stay here.. or almost anywhere else in Las Vegas for that matter.

    Back to the Palazzo. Check in was prompt though we would question some of the information given to us later. As it was only 11.30am we were not expecting a room to be available however an upgraded room with concierge lounge privileges was available for "as quoted" an extra $100USD per night so we decided to upgrade. Our check in clerk also said she would waive the resort fee because we were upgrading so this was an added bonus. Or so we thought.

    The room was lovely, but we were expecting it to be so from reviews we had read. Not a true strip view as such but the view was fine. The Palazzo is located at the Northern end so I wonder what sort of strip view you would get if you were actually paying for it. Maybe we did pay and didnt realise.

    More gadgets in the room than you could ever use and for a moment you feel as though you should just sit in the room your entire stay to play with everything but be careful about lifting up items in the mini bar as they are sensor controlled. You lift it... you pay for it.

    I did have to leave a note for housekeeping as the bathroom amenities were lacking but aside from that the room was fine.

    Now about the resort fee. Apparently this entitles the guest to receive a newspaper each day and wireless internet connection in the room. Got neither of those for our entire stay!!!

    The casino in the Palazzo is very nice, mostly non smoking and the machines were quite user friendly if you get what I mean. I didnt seem to notice the strong perfume aroma that other reviewers comment on regularly.

    I did enjoy the facilities in the Concierge Lounge. The breakfast was excellent and the evening drinks and canapes a nice treat (although you have technically paid for them). The ambience of the lounge is pleasant and the staff were friendly and consistently aiming to please.

    The only meal we ate in the hotel was at Wolfgang Puck on the Azure pool deck. Absolutely nothing to write home about. In fact probably the worst meal I had during my month long stay in the United States.

    At departure time we checked our account and had been charged $112.50 each night for the upgrade and the resort fee had been added as well. We did query this but were told that the charges were correct. We had such a great time in Las Vegas so to keep things simple we just paid the account and left.

    Overall a nice hotel and casino but its sheer size and the fact it is attached to the neighbouring Venetian made finding your way around quite daunting at times. I was also a little miffed about being misled on the extra charges, so with so many comparable hotels on the Strip, I would probably choose somewhere else next time. Wynn, which is directly opposite the Palazzo looked very nice.

    Unique Quality: Beautifully appointed spacious suite. Azure pool area very nice.

    Directions: Northern end of the strip opposite the Fashion Show Mall. If arriving at the hotel from McCarron Airport by taxi, ask the driver to take Paradise and Swenson. This is the quickest and cheapest route.

  • Wonderful Stay

    by

    We stayed here in September in a Bella Concierge suite. Check-in was on the 23rd floor and we were greeted with a glass of champagne upon arrival. The whole stay was a pleasure. Hors d'oeuvres were served (hot and cold) and despite the staff having trouble staying on top of the hungry guests they were excellent. The desserts and breakfast were average but the open bar in the evening made up for it. Since we were there mid week it wasn't busy so window seats were easy to find. The room was very clean and the beds comfortable. Be careful of messing around with the bar fridge since moving the items around sets off an electronic counter and you will be charge upon checkout even if you didn't take anything. Very spacious bathroom. The casino floor is one of the best we have been in for ventilation, we barely noticed the smoke in comparison to other casinos. The pools were nice, you have access to either Venetian or Palazzo and there are at least 9 scattered throughout but it was too hot with no shade in the afternoon.

    Unique Quality: Great pools, lots to choose from. Highly recommend 'concierge' level accommodations - more than paid for itself.

  • Yaqui's Profile Photo

    Luxury and Glamour

    by

    Had some friends stay here for their anniversary and it is not cheap, but they were very satisfied with the accomodations and the service. They enjoyed the stay here very much and it was celebrated with happiness.

    Number of rooms: More than 3,000 all-suite rooms.
    The Palazzo has the following dining options: Canyon Ranch Grill, Carnevino by Mario Batali, CUT, Dal Toro, Dos Caminos, Espressamente Illy, Jade, LAVO, Morels, Sportsbook Bar & Grill, Sushi Samba, Table 10 by Emeril Lagasse, Restaurant Charlie by Charlie Trotter, Grand Lux Palazzo, Woo and Zine.
    Palazzo is home to a 1,650-seat Palazzo Theater. There is also a 400-seat Palazzo Showroom.
    Sugarcane Lounge and the nightclub, Lavo.The neighboring Venetian is home to Tao nightclub.
    They have Lamborghini dealership and showroom.
    A 4-acre pool deck with six pools, four Jacuzzis, cabanas and a seasonal restaurant, Wolfgang Puck's Solaro.
    The Palazzo and the Venetian will share a 21,000-square-foot fitness center that covers the bottom floor of the Canyon Ranch SpaClub.
    The Palazzo and the Venetian share the 69,000-square-foot Canyon Ranch SpaClub, which has 62 treatment rooms and offers multiple types of massages and services. The spa also has a 21,000-square-foot fitness center, 40-foot rock climbing wall and a full-service salon.
    A 450,000-square-foot retail complex, The Shoppes at the Palazzo, with more than 50 upscale stores, including Barneys New York, Coach, Ralph Lauren, Jimmy Choo, Michael Kors, Ethel M and a rare book shop.
    There is 1.9 million square feet total, including the 85,000-square-foot Venetian Ballroom, the 650,000-square-foot Venetian Congress Center (which includes three ballrooms, 64 meeting rooms and three board rooms) and the 1.2- million-square-foot Sands Expo convention center.
    Business center
    A wonderful underground parking garage.
    Air conditioning, remote-controlled cable TV, desk, electronic door locks, in-room safe, telephone, voice mail, hair dryer, iron and ironing board, fax machine, alarm clock and radio, minibar.
    Laundry, luggage and maid services, currency exchange, direct access to the Sands Expo Center, concierge, rental-car reservations, golf reservations, safety deposit boxes and wake-up call service.

    Directions: Located on the north end of the Las Vegas Strip, accross from Treasure Island

  • DJ_Rolo's Profile Photo

    All Suites

    by

    I stayed at the Palazzo on the 2nd half of my Labor Day weekend. It was my first time staying here and i really like. The rooms are fabulous!! They are all suites and i stayed in the smaller ones, but it was perfect. There are 3 flat screens in the room 1 where the beds are, 1 in the living room area and 1 in the bathroom. The beds are very comfy and the curtains and blinds are all remote controlled. See pics below. I didn't actually gamble here or do much inside the hotel other than just kick it in the room when i didn't feel like going out. I didnt get to see too much of anything else. I did eat at the Grand Lux Cafe, which is basically a cheescake factory, so it was regular. Ill probably gamble here next time so i can try and get comps. This place is in a good location, self parking is easy to get to and find and parking elevators to the casino floor are right next to the elevators to the rooms... I love this place!

  • HotSpotJ's Profile Photo

    The New Kid in Town

    by

    I did not know Palazzo existed until I noticed a billboard while stuck in traffic on the 405 in LA. I was suprised to see that it was on the strip, and then I remembered all of that construction noise when at the Wynn last year. A very pricy place to stay, first timers might want to check this out Sun- Thu for decent rates, the weekend was a fortune ($400+). The rewards program is that of Club Grazie, affiliated with The Ventian. The Hotel itself is both affiliated and physically connected to the Venetian. The suites here are gorgeous, with plush decor, down to the comfortable red couches in the sunken living area. The Casino is very easy to get around in, and the high ceilings and fountains make the common areas and shopping areas impressive to anyone. High Class, First Class.

    Unique Quality: I loved the main entrance and just the granduer of the ceilings. The detail in all of the mosiac is amazing.

    Directions: Between Venetian and Wynn, self parking off of Sands on the North end of the hotel.

  • doug48's Profile Photo

    best

    by

    the palazzo is the newest resort on the strip and is part of the venetian complex. the palazzo opened on jan 17th 2008 and while as a guest at the venetian i attended it's grand opening. i have not stayed at the palazzo but i was given a tour of it's rooms and amenities. another first class resort hotel on the vegas strip.

    Directions: the strip. (las vegas blvd).

More about Palazzo Hotel & Casino

Unfinished Palazzo Hotel Makes for Worst Experience Visiting Las Vegas

by TripAdvisor Member TravelShop212

I usually stay at the Wynn hotel when I visit Las Vegas, I wish I hadn’t strayed. We decided to try out the Palazzo since we wanted to see the newest hotel on the Vegas strip. Unfortunately, the hotel is totally unfinished to the point where I’d be surprised if there were no lawsuits filed against the establishment. First off, our suite did not even have proper windows due to the construction going on directly outside of our room. The windowed doors were sealed shut, and covered in frosted glass so it was impossible to see anything outside – this should be illegal.

Second, due to the abundance of construction workers roaming the halls, the Palazzo hired poorly trained “security” to camp out in the hallways with their food and backpacks just to make sure none of these workers broke into the rooms. On one occasion, a worker entered our room from the outside patio. Who knows how many more times this may have happened to other guests. (I was also harassed on my last day while walking to the spa. A “security” guard checked me out and then followed me from the elevator to the spa just to ask my nationality.)

Third, once we switched rooms to a higher floor, we found that the room was not completely furnished. There were noticeable spaces were artwork was absent or doors did not close properly. Our friends staying down the hall in a deluxe suite had even more artwork missing.

The service was equally horrible. On at least 3 occasions we had to wait on hold 40 minutes just to reach the front desk. When we switched rooms we waited 3 hours for our luggage to arrive to the new room.

It’s obvious that this hotel was not ready to be opened but didn’t want to miss out on all the money to be made for Chinese New Year. Not only is construction unfinished (no pool, unfinished spa, faulty doors, etc.), many of the staff were hired in a rush in time to get the hotel ready. Although the Venetian and the Palazzo are convenient for people working with either the MAGIC or PROJECT trade shows, I honestly don’t ever want to step foot into either hotels again EVER.

Stay at the Palazzo!

by TripAdvisor Member johnscookie

The Palazzo is a wonderful hotel. Very similar to the Venetian which we had stayed in back in December. The rooms are just as nice as the Venetian, and maybe a little classier. I absolutely love the bathrooms at the palazzo. Large and very plush. Everything you need is available. Bath salts to q-tips. Robes and slippers...velvet stool at the vanity and lighted magnified mirror for makeup. Thick, plush, soft towels. Fantastic!
My favorite thing about the Palazzo is the people who work there. Everyone was happy, friendly and just a pleasure to deal with. From the maids who cleanded our room, to the front desk staff, and the dealers who were always in a good mood. We stayed 3 nights and could have stayed another week.

If I have one complaint ...it was the service at the restaurant Table 10. They had too many waiters, wine deliverers, water boys..and who know who else! Even with all of that ... we had terrible service. No one ever came back to see if our dinners were ok.. I wanted a second glass of wine with dinner, but by the time I recieved it we were done eating. I will give them the benefit of the doubt because it is a new restaurant. I am sure they will come up to speed. The food was excellent. I do feel like a $15 glass of wine should be poured at the table from the bottle, not brought to the table like Dennys and dropped off without a word. Ok...as I am remembering ...it really was terrible service. Skip this place.

The hotel lobby with the fountain and statues was outrageous!
By all means stay at the Palazzo! Its lovely.

Terrible Service at the Palazzo!

by TripAdvisor Member hrzregina

I spent a total of 4 days at the Palazzo and I wish I would have booked elsewhere.

The standard suite in this hotel is 720 square feet. My room (Floor 35, Room 720) had two queen beds and a prominent view of the Las Vegas Strip. Although the room was adequate the service was horrific!

Upon arrival, the valet insisted on taking our bags in exchange for a promise to deliver them promptly following check-in. Subsequently, we were unable to make our first event of the evening as our bags were misplaced and delivered to us a full hour after check-in. When we called to inquire about the status of our bags we were told that we should not complain as some guests had waited much longer. (I'm still trying to figure out that one).

The remote control for the television didn't work and we had to wait on hold for 20 minutes to reach an operator to have it replaced! When the facility worker took the television remote he also nabbed the remote for the window shades. It took us over an hour to reach someone to bring a remote so we could close the blinds. Unfortunately, it took several hours for the facility worker to bring the remote as they noted they did not have any spares. (what about the original?). They finally brought a remote at 2am!!! I know Las Vegas is the city that never sleeps but it's very scary to have three facility workers at your door at 2am requesting entrance into your room at that time of the morning. It's inexcusable!

Besides the 20-30 minute wait to reach hotel staff via phone, the cleaning staff was also lacking. They left dishes from room service stacked in the room (we had to set them outside), they didn't vacuum and the beds weren't made! There was only a fitted sheet on the bed and the standard comforter. I had to go to the pharmacy for benadryl to treat the multiple bites I had all over my body due to some allergic reaction I had with the bedding.

We called the front desk and asked to speak with a manager to detail our issue. The front desk attendant advised the manager did not want to speak with us? I then called down to cancel the remainder of the reservation and promptly received a call from a manager on duty.

Check-out took over 30 minutes while they were trying to assess the charges properly. Apparently the in room refridgerator is weighted and when I put my medication in it, they charged me for items I did not use. It also took them more than 24 hours to open the unit. They finally had to send a facility worker to open the refridgerator in person.

My experience at this hotel was awful! I would not recommend this hotel. There are better properties in the area for the nightly cost of the Palazzo ($219+). Spend your money elsewhere!

Rooms are a 'notch above'

by TripAdvisor Member waynay6405

I stayed at the Palazzo and Venetian on successive nights, so it was easy to make comparisons:.
The Palazzo (KIng) rooms have:
* Three HDTV's per suite, with larger screens.
* Slightly more square footage.
* More marble, less wrought iron.
* Remote control draperies.
* Remote control Roman shades.
* Better placed, brighter lighting.
* High-speed Internet access ($9.95 per 24-hours).
* Dedicated fax/printer with separate number.
* Three telephones.
* Same spacious marble bathrooms.
* Large sectional with sofabed.

Yes it is brand new, so everything was not finished as of February 12th.
The high floors, the spa, and many retail stores were not open.
Many of the staff are new, and need more direction and training.
Everyone we encountered was polite and enthusiastic.
The rooms and common areas are elegant, tasteful, but not as "over the top" as the Venetian. Wide variety of dining choices from "name chefs". Excellent casino beverage service and products.

I could understand some criticism about the lack of spa, on-going construction, etc., if they had paid $300 or $400/ night.

But having "won it on Priceline", I thought it was an outstanding hotel and value, will recommend it to friends, and will stay again.
We stayed on the 43rd floor, and there were no visible signs of ongoing construction, and no construction noise from outside either.

It appears that Priceline has availability from both Palazzo and Venetian.

Photos

The Venitian's Palazzo Hotel & CasinoThe Venitian's Palazzo Hotel & Casino

The Elegant PalazzoThe Elegant Palazzo

Looking In to Table10 at The PalazzoLooking In to Table10 at The Palazzo

Year of the Rabbit Celebration at The PalazzoYear of the Rabbit Celebration at The Palazzo

Forum Posts

The Palazzo

by SandiM

My friend and I are staying at the Palazzo next weekend for a few days. I have stayed in the Venetian before and found the best spots for cheap breakfasts, best slot machines, shopping freebies etc. Has anyone stayed here? I want to know what to check out in this hotel (for best/cheapest food, slots, freebies, discounts, etc). I have a Venetian Players club card. Thanks!

Re: The Palazzo

by madamx

One of my friends just came back from staying at The Palazzo and said the rooms were nice, but not as nice as she thought they would be. For the best bang for your food buck, there is a new Grand Lux Cafe that is bigger than the one at the Venetian and nicer -- we were there in Feb., and though the service and food is still great at the GL at the Venetian, it's starting to look like it needs a reno. Having eaten at both I would say the food is slightly better at the Palazzo one.

We tried Carne Vino, Mario Batali's new restaurant at the Venetian and it was disappointing. Overall, I've heard his restaurants at the Venetian are more hype than substance.

There is an Italian gelato place, I forget the name, but is on the main floor of the Palazzo, a franchise right from Italy. Pretty good gelato, plus they sell sandwiches and pastries. Shopping is extremely high end, so we didn't check much of that out ;o), but you're right across from the Fashion Show Mall anyhow. Good inexpensive eats is a hop skip and jump away at Wynn, called Fire and Ice. The Palazzo is spectacular, you'll have a great time.

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 Palazzo Hotel & Casino

We've found that other people looking for this hotel also know it by these names:

Palazzo Las Vegas
The Palazzo Hotel Las Vegas

Address: 3255 Las Vegas Blvd South, Las Vegas, Nevada, 89109, United States