Plaza Hotel and Casino - Las Vegas
Hotel Class: 
2.5 Stars - 13 Reviews and 230 Opinions
1 Main St, (also known as Jackie Gaughan's Plaza), Las Vegas, Nevada, 89101, United States
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of people enjoy staying here
243 Opinions
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Our Members Say
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linrjo
- Reviews: 1
User Rating
intimidation from "security"
Consumer UPDATE on "the Plaza Hotel" Las Vegas
AVOID AVOID AVOID
Thur 10/20/11
Gorgeous view, impecible housekeeping, newly remodeled room BUT
RUDENESS and ARROGANCE negate everything ! AVOID
Asked to speak w a manager re "edgy behavior" from employee. Was greeted w total UNPROFESSIONALISM (in my opinion) by a big thug looking person dressed slovely and w/o ID who INSISTED escorting me to my room for a "chat" NOT A CHANCE IN HELL w/o knowing who this was. Went to front desk where I was informed that that was head of security and he just stayed in my face !!!
When "head of security" practices what I felt was unprofessional conduct and intimidation he poses a security threat. BAD NEWS.
Feelings of threatened security FROM "security." Not a place I want to stay anymore.
BAD MANAGEMENT. AVOID.
A interesting example of who to make a bad consumer situation worse. Too many customers I guess !
This is of course my experience and opinion, yours may be different but beware !
Unique Quality: RUDENESS and UNPROFESSIONALISM
made worse by ambivolance from Sr. Mgmnt (probably he hired the guy that was the problem).
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fieryautumnvixxxen
- Reviews: 1
User Rating
Wouldn't go back if you paid me
My husband and I went to Vegas to get married. The hotel was cheap; however, just because you are cheap and getting ready to renovate does not mean that you shouldn't keep your hotel rooms looking nice. We found a COCKROACH in our towel when we opened it up. My husband killed it and saved it and took it down to the manager. Yes, the manager comped us a night for our stay, however; the hotel room had things broken, the t.v. had "snow" on it so you couldn't watch most of the stations, only a few members of the staff, like the one manager and the one girl, RACHEL was very very nice and helpful, the others were rude. Especially the one male manager who when I was in tears because we were stuck at the airport and couldn't get to the hotel and I asked if he could help us out he said there was nothing he could do....the only good thing that happened in Vegas was that we got married and the Freemont Street Experience. And the female manager and Rachel were so helpful; otherwise, I WOULD NEVER EVER EVER recommend this hotel to anyone....no matter HOW cheap it is...save a little more money and splurge on a better hotel....it will be worth it!
Unique Quality: NONE AT ALL!
- Opinion of Price: less expensive than average
- Related to: Casino and Gambling
Plaza Hotel and Casino - Las Vegas Photo: Plaza on the left
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juicy87
- Reviews: 1
User Rating
You get what you pay for...
r00ms: THis is a very old hotel and definitely needs some work. I was almost scared to stay there because it was not as clean as it should've been. The carpet was filthy and out first room was a hole in the wall. The bathroom is so small but I guess we made it work. We had to change rooms because our first room was terrible. The second room was alot better because it was on a higher level with a better view. The people at the front desk were rude...we had so many problems with our keys...but like i said the 2nd room was better it was comfy for the price we paid and we had a good time.
Casin0: THe casino was great..Im a smoker so the smell didnt bother me much...the slots were awesome and me and my boyfriend won alot of money on them so that was awesome.
Surr0nding attractions: we went for the 4th of july and it was awesome being downtown! across the street they did light shows and also had the best drinks ever...they were a little expensive but they were worth it.
f00d: n0t much to choose from...
ParkinG: n0t bad..l0ng walk from our car t0 our r00m...uggh!!
Unique Quality: I l0veD thA caSiN0...gReAt sl0tS!
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u4me2byte
- Reviews: 21
User Rating
The Plaza Needs help
Ok I got in late and had a little problem with checking in.
After that we went right to bed. In the morning when we woke up the room had a few problems.
The furniture was in need of upgrading. No ash trays in a smoking room. The lamp shades were torn. We were missing pillows and towels. The house keeping staff was great in replacing the missing towels and pillows.
There are stains in the carpet Mold in the bathroom, The bathroom vent was soo bad I took a picture after I cleaned it it was still not clean. And the A/C filter had about an inch of filth on it the tag said 10/2005. When I was by the parking elevator on the main floor you could smell burning hydraulic oil.
This was the second time I had stayed there in 5 years and it needs better maintenance. Last time we were there when the water was backing up the Maintenance guy said it was just an old building. I complained and then there was nothing they could do to help.
The staff is better now.
I agree it is an old building but it should be kept up a little better than that!
Unique Quality: Nice view of the strip from the south tower.
I had a free stay here other than that it would not be worth it.... The price is comparable to better kept places on Fremont street.
There was a great view of Fremont Street from the sports bar.
- Opinion of Price: about average
- Related to: Budget Travel, Casino and Gambling
Plaza Hotel and Casino - Las Vegas Photo: Looks great from the outside.
4 more images-
psdeiwert
- Reviews: 4
User Rating
Plaza Hotel and Casino - Las Vegas
We stayed with our family (totalling 9 people) at the Plaza over Columbus Day weekend - October 11-13, 2008. It was the second time we stayed at this hotel and both times we had a horrible experience with the customer service at the check in. We booked four rooms online over TripRes three weeks in advance to get the rooms on the same floor right next to each other. When we arrived at the hotel we were told that they didn't have rooms next to each other for us let alone on the same floor. The lady at the check in was very rude and we had to ask for a manager to eventually get some service and surprisingly that they were after all able to place us all on the same floor (not next to each other though). The rooms were in a very bad shape - toilet broken, mold in bathroom and wallpaper hanging off wall. On the positive side: The hotel is very convenient located right in front of Freemont Street and the views from the rooms are great. Our room overlooked Las Vegas with the Stratosphere.
Unique Quality: Hotel is conveniently located right outside Freemont Street and views are great! Buffet is inexpensive and has a good selection. Valet parking available and very convenient. Shuttle service to other hotels and the strip available as well as excellent entertainment at night on Freemont Street. Freemont Street offers great light shows every hour starting at 7 p.m., free live entertainment and shows. It's an excellent location for a two day Las Vegas experience.
- Opinion of Price: least expensive
- Related to: Family Travel, Budget Travel
Plaza Hotel and Casino - Las Vegas Photo: View from our room on the ninth floor
4 more images-
soulgirl
- Reviews: 6
User Rating
Helpfulness
Decent hotel in the Downtown area of Las Vegas.
In my opinion the hotel was good value for money. The rooms weren't ready on arrival but we were looked after well and ended up in a higher class room to which we had booked. I would definitely go back.
Unique Quality: The hotel offers an indoor swimming pool, tennis courts, shops, hair salon, eating places, casino and much more.
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doug48
- Reviews: 5047
Helpfulness
budget
if you are really on a budget and want to stay downtown the plaza is one of the cheapest high rise hotels in las vegas. it has a good downtown location at the intersection of main and fremont streets. very inexpensive. i have not stayed there so check out their website for more information.
- Opinion of Price: least expensive
- Related to: Budget Travel, Business Travel, Casino and Gambling
Plaza Hotel and Casino - Las Vegas Photo: the plaza
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owendyv
- Reviews: 1
User Rating
Nice place
The Hotel was very accomodating. The housekeepers were wonderful. They need a bit more in the place though.
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blue9992
- Reviews: 1
User Rating
Cheap but very disappointing
We stayed at this hotel at the end of Dec. 2005. Planned our travel late in the holiday season so to stay in budget we booked our stay and airplane tickets as a combo through Expedia.
On our first day, we were told they had reserved a nonsmoking room for us. But when we arrived they only had smoking rooms and they refused to help us change rooms in the later days. Since day two, we were not allowed to even open the windows because of "newly discovered" saftey concerns. (We were able to open them on our first day of stay. No one told us there were any issues.) The carpet and chairs were dotted with cigar burns. The toilet tank filled up so slowly that you could hear water running for a long time at night. Our "room" was connected to our neighbor's room through a wooden door, so we could hear their talk, TV and ...
For two mornings in a row, when we used the shower around 9 am, there was not enough hot water. The bathroom was so small, there was no room for a small trash can even.
The people at the front desk had a very tired and cold look, as if they hated to be there. We certainly do not want to be in that hotel again. It is cheap but you do have to suffer quite a bit. Don't be fooled by the highrise picture. It is a tall building but old and lacks of basic maintainence. I could not believe it was rated 3 star. What we exprienced really ruined our vacation mood...
Unique Quality: This hotel is right on the Fremont Street. It is not close to the popular strip where the great buildings and shows are. You can walk to the bus stops and a drug store. It took us about 40 minutes to get to the edge of strip by bus from the hotel.
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trishalynndyer
- Reviews: 17
User Rating
Helpfulness
Wouldn't stay here even if it was free!!!
We stayed in this hotel because my mother was comped. She had even said she would never come back unless it was free. My room cost 40 dollars for weekend night in february under this deal. We got in so late they gave my mother a fantastic suite . I was suppose to get one as well but people were in the suite they tried to give me. so i was put in a nice deluxe room down the hall 2339. This was fine and nicely furnished. Bed was comfortable. But the next day since they were sold out they had to move us into a standard room which was what we orginally booked. This ticked me off because i was suppose to get a suite for three night cause they gave my room away. i was fine in the deluxe room. Now they wanted to bonce me around. for One they didn't have a room ready for an immediate switch. Thay bell men were unhelpful about taking our luggage into storage. so we had to move it ourselves to my mother's room untill they could get a room for us. When we finally got another room we were astounded at how shabby it was. But it was clean (I guess). The bedspread were worn in many spots. the carpet stained. The bed was so awful hard and spring poking me i selpt awful i ached in the morning. My boyfriend said he had a better bed in bootcamp. I think you might get a better bed in prison. Does that explain how bad this was??????? By the way If you wnat a big nice Bathroom don't stay at the plaza cause all the bathrooms are small even the ones in suites. i felt they should of compensated us for the hassle and we were not. i guess you get what you pay for.
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from Las Vegas to Bakersfield CA
I need to travel from Las Vegas to Bakersfield. I cannot get a direct flight or a train. Could someone please tell me how to get between these two places by public transport.
Much appreciated.
Re: from Las Vegas to Bakersfield CA
Public transportation in the american west is terrible to non-existent. You should look for a Bus - it's probably the only means available. Renting a car is the standard mode of transport. Greyhound and Trailways are two national bus lines - try a "google" search of bus lines in Nevada and California - there are probably some regional lines running. There are often special buses to bring suckers (oops) tourists into Las Vegas.
Re: Re: from Las Vegas to Bakersfield CA
You can't go to or from Las Vegas by Amtrak (train). You'd do better to fly to Vegas and then take a bus to Bakersfield.
Here's the URL and bus schedule
http://www.transitinfo.org/Amtrak/Scheds/wc_bkrfd.html
Bakersfield - Las Vegas
R4202 R4212 GR8816 Bus Number R4217 R4203
Daily Daily Daily Days of operation Daily Daily
San Joaquin
R702 R712 R716 Connecting Train R717 R703
Read down Read up
C12:05p C 1:55p C 7:50p Dp Bakersfield, CA Ar C 3:30p C 5:20p
D12:50p D 2:40p D 8:55p Ar Tehachapi - Mountain Inn Dp 2:20p 4:10p
D 1:15p D 3:05p D 9:25p Mojave - Carl's Jr. 1:50p 3:40p
D 1:55p D 3:46p D 9:55p Boron - Boron Pharmacy 1:10p 3:00p
V Kramer Jct. - Rest Stop
D 2:50p D 4:40p D11:05p Ar Barstow, CA Dp 12:20p 2:10p
D 2:55p D 4:45p D11:15P Dp Ar 12:15p 2:05p
V V Rest Stops V V
D 4:20p D 6:10p ---- Baker, CA 10:45a 12:35p
D 5:10p D 7:00p ---- Ar Primm, NV - Whiskey Pete's Dp 9:55a 11:45a
5:50p 7:40p 2:10a Ar Las Vegas - Plaza Hotel Dp 9:15a 11:05a
C -- Guaranteed train-bus connection.
D -- Stops only to discharge passengers.
G -- Bus operated by Greyhound lines. Schedule subject to change without notice.
R -- All reserved train or bus.
V -- 15 minute rest stop at MacDonalds east of the Amtrak station or at Baker.
Re: from Las Vegas to Bakersfield CA
I have to agree with the previous posts. Bus would seem to be your only option. Since you seem averse to flying.
www.greyhound.com or www.amtrak.com
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This hotel is right on the Fremont Street. It is not close to the popular strip where the great buildings and shows are. You can walk to the bus stops and a drug store. It took us about 40 minutes to get to the edge of strip by bus from the hotel.
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Plaza Hotel and Casino - Las Vegas
We've found that other people looking for this hotel also know it by these names:
- Plaza Hotel Las Vegas
- Plaza Las Vegas
Address: 1 Main St, (also known as Jackie Gaughan's Plaza), Las Vegas, Nevada, 89101, United States