My strong advice - Do not waste your time at Polo Towers!!!
Last year my wife and I visited LV for the first time and attended the Polo Towers promo after being offered free show tickets. So, we went to to the presentation. VERY high pressure to make a decision NOW NOW NOW!! Typical salesman tactics of writing lots of numbers on a blank sheet of paper, crossing those numbers out and replacing them with lower numbers, drawing arrows, circling numbers, etc. etc. By the time they get done, you don't know which way is up, which is a shame because you think that they might actually have a decent product to sell, but they cover it up with so much horse**** number-crunching that you can't believe a word they say (which we pretty much knew at the outset). In any case, my wife and I explained that we never make snap decisions involving that much money, so at the very end they offered us a "sampler" package. According to them, we would prepay $795 and get a week in one of their newly built Polo Villas, which were the units hey were offering during the presentation. Keep in mind that that the new addition to Polo Towers are the Villas and are sunstamtially different than the much older Polo Tower 1 and Polo Tower 2 units. I should mention that they expressly stated that our one-week sampler would be in the new units, so that we could experience them ourselves firsthand, the idea being that we would enjoy them so much that we would jump at the chance to become owners. That was February 2003. In December 2003, we received a call from PT asking if we would like to schedule our sampler week. We agreed and picked the last week of April 2004. We specifically asked for a non-smoking unit. Well, we just returned from our one-week vacation and I have to say these guys are the biggest bunch of liars on the planet! First, when we check in, we are assigned a unit in Polo Tower 1, NOT the Polo Villas as WE HAD BEEN PROMISED! Second, our unit was a smoking unit, which meant than our room smelled like a bar when we returned every night from the guests smoking on either side of us. This was particularly lovely since we had our 7-month old baby with us. Finally, our unit had multiple problems, including the AC not working properly, to the point that I had it turned all the way down and it was still warm at night, the TV remotes not working, the door spring being non-functional, which meant that it continually slammed shut on us, the door lock not fully engaging unless pushed very hard, the carpet full of stains, etc., etc. When we went on our "update" presentation, the salesman ackowledged that we were supposed to have been in the Villas, but that an unexplained "snafu" had occurred. When I later complained to the head of customer relations (Jon Graff), he gave a concerned look and stated he would be in touch that day. Nothing that day nor the next. I left a message on his voice mail and still never heard back from him. Needless to say we turned down the onwership offer. It is fairly apparent that these guys will tell you anything to get you to sign on the dotted line, and then follow through on any of their promises.
