Red Rock Casino, Resort And Spa

3.5 out of 5 stars3.5 Stars

11011 West Charleston Blvd, Las Vegas, Nevada, 89135, United States

3 Reviews

Red Rock Casino Resort & Spa
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90%

Satisfaction Excellent
Excellent
58%
1388
Very Good
26%
616
Average
6%
164
Poor
5%
119
Terrible
3%
79

Value Score Average Value

Rated 10% higher but also costs 96% more than other 3.5 star hotels

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Good For Solo
  • Families85
  • Couples87
  • Solo92
  • Business80
  • DJ_Rolo's Profile Photo

    A Strip hotel, off the strip

    by

    I came back to Vegas this past Labor Day 2008 and this time i stayed at Red Rock for the first 2 nights. This Hotel is located near Summerlin, which is a very nice area. I believe its northwest and about 20 minutes from the strip. To take a cab here from the strip costs about $45.00. i took it from the Venetian. I really like it here, although its off the strip, its as nice as some that are on the strip. Casino is nice and doesn't get too crowded. The pool is huge and very chill. The rooms are great too. It has a few restaurants, ive only eaten at one, Salt Lick BBQ and that was just nasty, totally do not recommend that place to anyone. Its in a really nice area, with plenty of restaurants shops etc.. Overall a great place to stay, when you want to go to Vegas, party, gamble and do whatever it is you do in Vegas, without all the craziness....

  • skib's Profile Photo

    Hot! Amazing new hotel in Las Vegas!

    by

    Red Rock Resort Spa and Casino is a resort spa and casino owned by Station Casinos Inc. on 70 acres and is located in the Summerlin village of Summerlin Centre in Clark County, Nevada. This off-strip locals casino is located on West Charleston Boulevard, Las Vegas at the intersection of Clark County 215.

    The resort includes a 198 foot hotel tower with 414 rooms, spa, 94,000 square feet of meeting space, 3,000 slot machines, 62 table games, 16 screen movie theater, a bingo hall, a 3-acre pool area, and 11 restaurants. It has an amazing spa for all hotel guests to use, which includes a sauna, steam room, cold poot, and hot pool for women and men. There is also a private spa pool, although the main pool is large and beautiful where you can be waited on by beautiful hotel staff.

    I stayed at this hotel for a girls trip and we had a wonderful time. We did travel to the strip one night (a $45 cab ride), but there was enough in our hotel to keep us busy the other two nights.

    Unique Quality: Let me just say that this hotel is beautiful. The rooms are decorated in leather wall paper, each have a bose sound dock/clock radio where you can plug in your ipod, large screen plasma tv, small plasma tv in the bathroom, beautiful large bathrooms with double sinks, huge tub, etc., very comfortable beds, and clean and modern decor. This hotel pleased all four of us, me from Minneapolis, two girls from laid back San Francisco, and a high strung friend from NYC. I would recommend it to anyone. Just book your room early to get a decent rate!

    The spa offers a full menu, plus an adventure spa menu that includes horse back riding in the Red Rock Canyon, rock climbing, an indoor rock climbing wall, hiking tours, fitness classes (we took belly dancing), and the list goes on and on....

    Directions: Summerlin, NV - 15 miles from the Las Vegas Strip

  • ArizonaExpert's Profile Photo

    New-but destined to become great!

    by

    Red Rock is the sister property to Green Valley Ranch. It opened April 18th, 2006 and we just finished a 5 night stay. This is a great property!! The decor and ambiance are first rate! The staff from top to bottom provided amazing customer service...without exception. We ate at every restauraunt and tried all the services. There were few criticisms from our group of 15, despite being open only a few weeks.

    T-Bones, the steak house, was particularly fantastic. It was not only a beautiful place to eat, but the staff and food were out of this world. Even the 24 hour cafe was reasonably priced and beautifully decorated.

    The pool is awesome....with multiple smaller pools and spas..and varied pieces of furniture to sit or lay on. Once again, the staff was accomodating and energetic.

    You are 12 miles off the strip, and I-215 can be a little slow during construction, but this is a property well worth staying at if you are tired of the same old rooms.

    We had an upgraded suite and it was incredible. Plasma tvs in the bathroom...plenty of room and soft pillos and sheets. Water pressure in the shower was adequate.

    Unique Quality: As above. The spa was great and security is excellent. Rooms keys are needed to get anywhere near upstairs. We are already planning to return next year for our golf outing. The opening room rates were $159 per person plus a resort fee of $20. We ended up playing enough to get comped rooms, so make sure you get enrolled in the program there.

    The nightclubs were packed with locals every night. Even the staff was surprised about how many locals were staying and playing there. They have a great sports book and state of the art poker room. Just remember locals are tight...so adjust your game for that!

    Directions: W on I-215 to Charleston and turn right.

More about Red Rock Casino, Resort And Spa

Best Sushi!

by krutravel about Hachi

Hachi is a modern Japanese restaurant located at the Red Rock Casino Resort and Spa. It is not located on the strip but well worth the ride. It was by far the best Sushi I have ever had. The presentation of the food was amazing and the ambience of the restaurant was trendy but relaxing. Staff was very nice and let you enjoy your meal.

Authentic Italian foods

by BLewJay about terra rossa Italian Cuisine

The winner of the 2nd edition of Hell's Kitchen (Heather West) started her apprenticeship at the Red Rock Casino and Spa. The first place where she started to learn the process was at the Terra Nova Italian Restaurant. So, since we were in the vicinity, we decided to stop by for dinner. Top rate customer service and true Italian ambience are what you find at this great eatery. And by the way the food was awesome...authentic Italian foods featuring homemade pastas, thin pizza from the wood burning oven, fresh fish and an incredible antipasto table. LJ selected the Veal Parmesan while I had Scallopine Marsala. For dessert, LJ had Tiramis├╣...oh so heavenly.

It's A Long, Long, Long Way to Go

by TripAdvisor Member carfaxdave

My wife and I decided upon Las Vegas for our short honeymoon weekend June 30 to July 3, 2006. We visit Las Vegas 3 or 4 times a year, usually staying on "the strip." We had booked our Red Rock Casino, Resort & Spa "Canyon View Room, with King size bed", in January of 2006, wanting a non-traditional Vegas property for our weekend get-away. Overall, our experience was good, but it could have been a lot better! We have two major complaints:

1. When we booked the room in January, we told room reservations that our flight would be a late arrival from British Columbia. We also called reservations a few days before our arrival to confirm that we'd be arriving around midnight or thereabouts. Needless to say, we were not impressed when we arrived at the Red Rock Casino at midnight Friday night, only to be told that there were no Canyon View rooms available, and we were further disappointed when we were given a Strip View room with a crane right in front of our window. At 7:15 am Saturday morning (a mere 4 hours after we went to bed), the construction began and it sounded as though the workmen were coming through our ceiling and into our room. Horrible way to wake up on our honeymoon and first night in Las Vegas.

2. Our second area of concern is the spa. We had booked a spa treatment, including massage, for 11:30 am Saturday morning. While I thoroughly enjoyed my deep tissue massage, my wife found her massage to be "average" at best. We both agreed that the massages were very overpriced (bill came to $465 USD), and the fact that they added a 15% gratuity to our bill "for our convenience" was not appreciated. I tipped my massage therapist with cash and, quite frankly, it resulted in her getting a very large tip, while my wife would have preferred to give her massage therapist a smaller tip than 15%. And yes, I too heard people on the casino floor discussing how they could sneak in and use the "hotel guests only pool area" despite the fact they were not staying at the Red Rock Casino.

Otherwise we enjoyed our stay. The hotel room was a very nicely appointed room, with very comfortable King size bed, nice washroom and 42 inch plasma television. Quite frankly, a lot nicer room for $159 per night than the Bellagio or Caesar's Palace rooms I have stayed at in the past at significantly higher prices. The casino area is nice, the buffet good, and the shopping mall across the street appreciated. I also note that there was no construction Sunday or Monday morning and in response to our complaint about the Saturday morning construction, Red Rock management gave us each a free breakfast buffet. Obviously, I would have preferred a refund of the cost of a night's accomodation. The Red Rock Casino does not have a honeymoon package or any other type of honeymoon promotion, which surprised us.

One final note and a piece of advice: the "strip shuttle" runs only four times a day (last trip leaves Red Rock Casino for the strip at 7 pm and leaves the strip for the Red Rock Casino at 8 pm). If you fly into Vegas, make sure you either rent a car or else be prepared for $45 cab fares (one direction to/from the strip). A limo will run you anywhere from $46 to $100 (each direction) depending where you catch the limo and what company provides the limo.

Overall, we enjoyed the Red Rock Casino, Resort and Spa, but it really is a long, long, long way from the strip.

Fun, Exciting, Unique Resort!

by A TripAdvisor Member

The hotel is awesome, complete with plasma tvs. The casino is state of the art, with massive digital screens in the sportsbook, like a movie theater. The poker room is one of the best in the city, as is the spa.

Red Rock is clearly a top 5 property in all of Las Vegas, and if you are planning on doing any outdoor activities at Red Rock Canyon (hiking, biking, etc.), Red Rock Resort is very close.

Finally, like strip properties, if you can stay during the week, the room rates are substancially lower then the weekends.

Spectacular Red Rocks

by TripAdvisor Member tootallsd

The Red Rock Hotel and Spa in Las Vegas is a relatively new property with some growing pains still in evidence. Having said that, when the shakedown cruise and construction is complete, I think it will be spectacular.

First all guest spaces and rooms are beautifully appointed and not in a fabulous, glitter, I wish I was somewhere else kind of way (Venetian, Paris etc) but rather very high style. I liked the appointments and thought the king size bed was one of the best I have ever had in a hotel.

The bathroom appointments were great. My partner is currently traveling with a broken foot -- his foot is in an immobilizer not a cast. On a lark, he decided to call to see if they had a shower chair. They did! It was a proper chair, not something designed for some other purpose.

The restaurants are very nice, with huge portions. Nothing is really very high end except for T Bones, but we did enjoy a late night nosh at Tides, lunch at Salt Lick BBQ and breakfasts at the Grand Cafe. All meals were very good.

The casino is huge and stretches with the restaurants and night clubs along the edges. At the far end, there is a 16-screen Cineplex -- what a nice thing in a hotel. I love movies, but too bad I didn't have time.

The pool area is spectacular. I enjoyed the chaise lounges that are set up in the wading part of the pool.

The downs:

Construction noise during the day! Really annoying.
They don't have rooms waiting for people with reservations. We arrived after check in time with a reservation and were asked to wait for an indeterminate amount of time. After an hour, we demanded a room immediately and compensation. We got both -- so at least it was handled well.

Generally, a very nice experience. The good / bad thing is that you are 45 minutes (or so) from the Strip. We went to shows at Caesars and Mirage -- so we had to make the long trip, but it was fine.

cafateria style restaurants

by TripAdvisor Member careybruce

Having just returned from a long awaited trip, I was very impressed with the decor and the rooms, But I must say that most of the restaurants were very sparse in warmth and wow!
I really did not feel the desire to dress up, it was more hurry up and eat so we could escape the bad music and sterile surroundings. The food was decent, but the surroundings were bland.The exception was the italian restaurant, Terra Rosa,don't miss it! Great food and service-sit at the bar,very Roman.

Wonderful Physical Plant--Service Needs Polish

by A TripAdvisor Member

Just returned from a 3 night midweek visit. We enjoyed our stay and I'll definitely return. The problems I discuss were minor, but the cumulative effect of the service problems keep this property a step below Bellagio and Wynn resorts.
Also, I don't know what it is like on weekends, but the patrons were definitely older than one would find at the high end strip hotels. In fact, I saw more seniors than I've seen at any Vegas resort on or off strip. If you are planning a bachelor party, I'd say try something else...
We had a 2 bedroom mountain view room on the 6th floor. The interior design and decor of the rooms and hallways to the room is perfectly beautiful-- my favorite of all of the Vegas resorts. We loved the low key elegance, the colors, textures, sense of proportion, the use of water, light, sand, air--very feng shui, relaxing, tasteful, appealing to the senses. Enjoyed the good quality 42 inch plasma TV and the plush bedding. These amenities were better than the highly touted Wynn versions. Bathroom had a separate shower and large deep tub, separate water closet, and two sinks. My only complaints are that there isn't quite enough counter space for toiletries and the TV in our bathroom didn't work. I love floor to ceiling windows, but the hotel's advertising materials showing the mountain view are exaggerated. This is essentially a pool view. We loved the hallway to our room. There are live desert plants, fresh flowers, lovely light fixtures, attractive wall art. The rooms were set back from the main hallway into alcoves-so you can't hear the traffic in the hallways. The pool and the spa can be accessed from the room elevator area without having to walk through the casino or other common areas.
Many reviewers complain about the $20 resort fee. However, I didn't mind since the spa facilities are free for hotel guests (we didn't make it there this trip), you get a newspaper every morning, and free water and fruit in the hotel lobby, although coffee and tea in the lobby would be nice.
Now for the problems. In a word--service. At first we were impressed. We did arrive before the official check in time. Although only one person was waiting ahead of us at the reception desk, we were ushered into the VIP area to complete check in. Since we weren't VIPs, we were very impressed by this consideration. We were understanding that the room wasn't ready since we were early. However, our room was still was not ready 2 hours later after 3pm checkin time had passed. We tried again at 4:00 and it still wasn't ready. Housekeeping should have been notified of our check in and expedited the room cleaning. That was our first taste of the careless service and lack of professionalism that we would experience frequently throughout our stay.
My friend spent a few hours at the pool. It does look attractive and inviting. However she found the lounge chairs uncomfortable. They are molded--you cannot adjust them. You cannot lay on your stomach or side. They were difficult to get in and out of. There was little shade, and no misters. She also commented that it was very small--too small for a weekend crowd and definitely insufficient for when they open the rest of the hotel rooms.
With one exception we found the restaurants to be just average. Terra Rossa was exceptionally good. (Black Truffle Risotto to die for) I liked my meal at Cabo but it wasn't special and was a little overcooked. My campanion was not crazy about hers. Tides Oyster Bar was hit and mostly miss. The "Shrimp Louie" was actually shrimp cocktail on a bed of lettuce with an avocado. It tasted like bottled cocktail sauce on it. The crab dip was gluey. The steamed clams were excellent. The Cafe was just blah. We liked our sandwiches at Salt Lick BBQ. We couldn't believe they didn't have an asian restaurant. (We don't count Panda Express in the food court...) The prices at all of the restaurants we tried were reasonable as compared to their equivalents on the strip.
Overall restaurant and bar service was unprofessional. It's not that any of the servers were rude. Most were quite nice. They just didn't think of little things. For example not one restaurant server at any bar or restaurant we patronized thought to give us a pen with our bill so we could complete the room charge info. They just put a little computer printed tape down on the table for your bill and hustle away. No portfolio, no receipt for the customer. Restaurant manager needs to fix these things. Many of the hostesses and wait staff were obviously in their first such jobs. They need to be trained to deal with customers in a professional way if the hotel aspires to compete with the high end resorts.
Housekeeping was fine if you called them for service. Otherwise, I'm not sure when or if they would have shown. The one night we had turndown service she only turned down one of the two beds.
The casino was fine overall. The cocktail service was good. It is clean and comfortable with adjustable chairs and good lighting. It can get very very noisy though. Some of the penny slot machines are ridiculously loud. There is a big fanfare if someone wins more than $10. At one point, one of them went off over a $17 jackpot continually at eardrum breaking volume for a solid hour. When I complained after a half an hour of intolerable din, I was told that they were working on it. I can't believe that they don't have one technician at any given time in the place who can turn the sound of a slot machine off. I waited nearly a half hour for a handpay jackpot to be paid. I saw plenty of staff on the floor, but no one stopped, and they walked by me really fast to avoid any inquiries.
In sum, the reviews complaining about the service are accurate. This is fixable with some training and some common sense hotel policies. Otherwise, this resort is a great value if you love a nice room and nice facilities This property is not yet at the 4 to 5 star level, but it has that kind of potential.

Photos

Feast Buffet -  Red Rock CasinoFeast Buffet - Red Rock Casino

Forum Posts

Green Valley Ranch or Red Rock Casino and Spa? Help please!

by andreefitz

Hi. We are travelling up to Vegas for 2-3 nights in July and we have 2 boys age 5 and 9, we would like to stay somewhere that has good facilities for kids and away from the strip but not that far away. Both of these resorts have great reviews on Tripadvisor and so I am really confused - can anyone please recommend which they think would be most suitable or is there really little difference? Many thanks.

Re: Green Valley Ranch or Red Rock Casino and Spa? Help please!

by YVRDave

The Gold Coast hotel is a great place for kids as is the JW Marriott. It seems you may want a spa so the JW might be better

Re: Green Valley Ranch or Red Rock Casino and Spa? Help please!

by andreefitz

Thanks - I will take a look at both,do you know the other 2 resorts. The reason that they sound appealing is the location and the pool/beach areas!

Re: Green Valley Ranch or Red Rock Casino and Spa? Help please!

by YVRDave

I kno wthem. Also look at Mandalay Bay and MGM for those options also. Mandalay has less non pool things for kids.
The Gold Coast has a huge video arcade and movie theatres

Re: Green Valley Ranch or Red Rock Casino and Spa? Help please!

by Jamesr3939

I am not sure either would be a good choice with kids. You might want to look out at Lake Las Vegas.

Re: Green Valley Ranch or Red Rock Casino and Spa? Help please!

by andreefitz

Thanks James. The Loewe at Lake Las Vegas was my first thought, however I have now gone and booked Green Valley Ranch but we are only there for 2 days - so fingers crossed!

Re: Green Valley Ranch or Red Rock Casino and Spa? Help please!

by YVRDave

It's a very nice place, you will be happy

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 Red Rock Casino, Resort And Spa

We've found that other people looking for this hotel also know it by these names:

Red Rock Resort
Red Rock Hotel
Red Rock Las Vegas
Red Rock Casino Resort And Spa

Address: 11011 West Charleston Blvd, Las Vegas, Nevada, 89135, United States