Satisfaction Very Good
Value Score No Data
Good For No Data
I chose to move on for my second night, as I wanted to experience another casino - I landed on the Grand Sierra Resort, which is one massive place. Things got off a little bit on the wrong foot at check-in. I arrived at 3:30 on a Friday afternoon, which would seem to me to be a prime time. Unfortunately, the GSR only had two people manning the desk at this time. It took a while as you can imagine. Once I got past that, things were good. The GSR has a lot to offer - clean rooms, about a dozen stores to shop at, and decent dining options. The casino is quite large, and has all the games you're after, and unlike many of the casinos in the area, the smoke isn't as much of a problem. I had to check out early the morning after my very relaxing stay, and that was quick and friendly as well.
Unique Quality: Many casinos are now charging a "resort fee" per day. GSR has one of $11.30, and here's what it covers: free health club, two bottles of water, local phone calls, free self parking, and free airport shuttle. Outside of the parking lot for self-parking, I don't use any of this, which means I paid $11.30 to park my own car and drink two bottles of water. These resort fees are a frustrating trend, much like the nickel and diming the airlines do.
Grand Sierra Stay
Our stay at the Grand Sierra was good. The beds were very large and comfortable. The rooms sere large. House keeping was good except when they skipped one of the days we were there. I guess 5 out of 6 is not too bad. I was not pleased that there were resort dues of $5 a day for the health club and valet parking and the shuttle (that we did not need) which we used very lilttle. We were planning on spending some time together in the jacuzzi tub but there are no coed jacazzi vacilities. So we ony went there once. The theater with the loveseat seating was nice and the 3 dollar movies were a treat. The casino had slot machines that we like to play. The pool area is very nice and clean and enjoyable. We did not eat at any of the resteraunts there.
Unique Quality: The pool area is probably one of its best features. Also the loveseat movie theater.
Directions: RIght off US395 in Reno.
A Somewhat Dated Four Star
I stayed at this Hotel/Resort for two midweek nights in June of 2009. What attracted me was the very low price of $27USD total/night for an advertised 4* hotel. Upon check-in there was an additional $5/night 'Resort' fee, don't you just love it? My room was on the 11th floor, facing the pool. It was large, with a rather large bathroom. Basic cable TV with no premium channels, no coffe maker, standard bath amenities. Furnishings and carpeting was rather old, this room needed a remodeling. Carpet was actually patched in two spots. Room was clean.
While it's hard to complain at that price, the room just was not up to grade for a 4*. Latin music was played at the pool at a very loud level til almost midnight on one of the nights I was there, even though there was not a soul poolside. Rather strange and could be annoying if you retire early. Suggest asking for a room on the opposite side.
I would not stay at this hotel again. I would rather stay downtown on the strip or pay a few dollars more to stay at the Peppermill or Atlantis.
Unique Quality: Casino, Huge swimming pool, Huge bowling alley (50 lanes), Huge arcade, fairly good sized Gym room w/huge steam room, sauna, spa. Free daily USA today newspaper.
Directions: Sits by itself about a five minute drive from the downtown casino strip area, right off Route 395, just north of the airport.
We were here for a conference. The hotel was alright, by no means was it a dump, but it was clean, large, friendly staff. I did like the fact that there was alot of things to do. There was a driving range, bowling, golf simulator, movie theater amonst the casino.
I did not like the fact that there was virtually no "non smoking areas" The non-smoking areas were not seperated from the smoking areas so they were useless.
The rooms were nice and my wife enjoyed the swimming pool.
The hotel did not have the glitz and glamour of other casino type hotels.
For the conference, this was adequate. The buffet was pretty good. The burger joint was good and the staff were great. the song "No Respect" played, the staff all danced and sang.
The seafood and the steak restaurants were very expensive.....
The conference price was a lot more then the walk up price for the room...... ???
Unique Quality: The staff at the burger joint....they were pretty cool.....
Hilton no more
The former Hilton Reno has been taken over by the Grand Sierra. The change was so sudden and secretive that neither Hilton nor Grand Sierra bothered to tell arriving guests about it. It was quite strange arriving at the large hotel and seeing no signs identifying it as, well, whatever it was.
That being said, the hotel is a large, sprawling attempt to impersonate a Vegas hotel. Upon entering the lobby, I felt beseiged by the lights and sounds of seemingly thousands of slot machines. I was unprepared for this. In fact, I still wasn't sure that I was in the right hotel. I was looking for the Hilton Reno airport and a place to sleep for a few hours before an early morning flight. I felt pretty strange wearing a large backpack through slot machine hell in search of the front desk.
Despite the initial confusion, the stay was just fine. The hotel graciously offered me a suite to compensate for the lost Hilton points I'd anticipated receiving. The large room was clean and comfortable and had a great view of the airport. That wasn't exactly a perk, but at least I knew then that I was in the right hotel.
I didn't partake in any of the shows and activities. It wasn't until the next morning that I learned from someone I shared a cab with to the airport that the hotel had its own bowling alley. I just wasn't in a pseudo Vegas mood. I skipped the buffets too and had a decent meal from room service.
The hotel airport shuttle operates every 15 minutes or so. At least, its supposed to. Maybe it got lost as well because I waited for it and ended up taking a cab to the airport. I heard that the hotel is going to being a massive renovation project so I suspect that rooms will be updated and shuttle service will be more prompt. And, most likely, they will put signs on the hotel indicating its name.
Directions: Just look for the signs from Hwy 395. Wait, maybe not.
Not the Hiltons you expect
Stuck in Reno due to weather, had to stay in hotel overnight. I had great expectation of this hotel because it is a Hilton. The worst Hilton I've ever stayed in. The hotel is run down. The bed was uncomfortable. Decorating is outdated and service was TERRIBLE. The carpet looked like it hadn't been vacuumed in my room or anywhere else for that matter. Service in the Chevy's restaurant was horrible I was treated very poorly. Didn't gamble because I didn't want to give the hotel my money...yuck.
The Ultimate Rush
The Hilton has a few rides out in the parking lot. Well, it is on their website. I bet the lease the land to a private company.
Unique Quality: The other thing my nephew said about riding was... "I'm lucky to be alive, wanna go with me next time?"
This ride is $25 per person, and up to three can go.
Reno Hilton-tried and true
I am a Hilton Honors member, so I try to stick to their brands when possible. I used to live in Reno, so I am familiar with this fine property.
The rooms were a nice size, and we had adjoining rooms for the 5 of us. The bedspread was a little worn, and the blankets were the cheap kind, but all in all the room was just fine. Bathroom was clean, although I hated the cheap white plastic liners for the shower. Water pressure was low.
Food was very good at Asiana, the coffee shop and the buffet. Service was quick and friendly, and they didn't mind the little ones.
Unique Quality: Some great things about the hotel...Kids will love it! So much to do and all on the property. We tried everything from bowling to golf to racing. The KidsQuest game room was also a big hit most days. Bummer that it doesn't open until 10am.
Casino staff was friendly, even to the kids. I have been to many casinos where they shoo the kids away every second. The dealers all waved and even the pit bosses loved my 15 month old waving to them as we walked by.
Pool is okay...nothing special. Grass area is nice and plenty of shade. Wait staff was almost non-existent. Exercise room was large with no waiting. Lots of indoor shopping. Comedians at the Comedy Place were not funny, but that can happen.
Nice sports betting area with race book and good poker room.
We had a great stay!
Directions: 5 minutes north of the airport
Reno's Most Complete Resort
The rooms at the Reno Hilton are outstanding. The bathrooms are extremely large and the rooms themselves are very spacious. Our last 2 trips we have stayed here and have had an excellent time. There are no coffee makers in the rooms but just outside the elevators is a wonderful coffee shop. It sells some yummy desserts also. Good for a bedtime snack! The hotel is located very near the airport and they have a free shuttle to and from. For those of you that need to be able to come and go on a whim there is a Dollar rent a car right on location. The city bus is also easy to catch right outside the doors. Check in desk is very fast and has an incredible mural behind it. you should check it out even if you are not staying here!
As of December 20 2006 the Reno Hilton is officially The Grand Sierra Resort. Grand Sierra Resort Corporation has a spectacular vision and redevelopment plan to transform the 145-acre property into a world-class resort and casino. The master plan features many enhancements including one of the industry's most sought after hotel condominium projects and the nation's largest indoor water park. Only time will tell I suppose. Good bye to yet another Reno icon! Lets hope the Grand Sierra can fullfill its dreams.
Unique Quality: The Reno Hilton is a great destination for the whole family. Not only does it have an awesome casino but it has much more to offer. A total of 10 restaurants to choose from. A 50 lane bowling alley is located underneath as well as a shopping mall and a family fun center. There is a cool ride out in the parking lot if you like to be launched into the air. On this last trip we also noticed a KOA campground and an RV park on location. The pool was closed for the season but it looked good. There is a health club for those that just can't live without and a golf simulator Overall a very complete resort!
Excellent at the Price
We stayed for two nights in July. Rate was $30/ night. The room was large and very comfortable. Casino was somewhat subdued, "understated" might be the best word, which I appreciated after visiting the Atlantis and the Peppermill. I was very glad we stayed here and would recommend this hotel. At one point we had trouble retrieving cell phone messages (#$%&@ Cingular) and someone from trhe front desk offered her cell phone without us even asking (just beware of the pay phones - if you use a credit card they cahrge you $5.99 to connect and then about $1.50 per minute!).
Directions: Right near the airport
Typical Casino Hotel
Comfortable rooms, and cheap. Once again, I was reminded that checking the room rate can save you serious money. I was in town for a conference being held in the hotel. The conference had negotiated a special rate. I checked the hotel's own website and got the first 2 nights at HALF this "special" rate and the third night at a THIRD.
Unique Quality: The food served in the restaurants was surprisingly good.
Reno has many beautiful...
Reno has many beautiful hotels to stay in! The Hilton is nice. Its definety not hard to find some where to stay.
More about Grand Sierra Resort & Casino
Reno Hilton show & shine 9 a.m. to 2 a.m.
Searching for a nice place to stay.
My husband and I have traveled to Reno about five times a year, on average, for the past ten years. We have stayed in every casino hotel in Reno, as well a little boutique hotel in the downtown area, by the railroad. We have been disappointed with the majority of our rooms. Some have been standard rooms, some have been suites. One of the nicest suites was at the Grand Sierra Resort, a few months back, but we are looking for a non casino property, a true four star hotel. We usually stay at Kimpton properties when we travel to San Francisco and Salt Lake City. We enjoy the amenities and luxuries of these properties. Does anyone know of something similar, other than the Grand Sierra Resort, in the Reno area? Thanks in advance for any advice you may have for us.
Re: Searching for a nice place to stay.
Re: Searching for a nice place to stay.
Thanks for the tip. We will check it out.
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