This place is strictly a time share facilities, so I hesitated in adding it. Yet, if you own a timeshare you might be able to make accommodations here since they linked to so many other sisters’ timeshare companies. The facility was clean and simple. We were happy here. It was only 3.7 miles away that only takes 8 mins to Reno.
Run don't walk away from this Hotel. They would not honor their own web page advertising when we checked in. There was no thermostat in the room so we froze. The restaurant was never open. The internet failed frequently even on the overpriced Hotel computers. If you don't have a four wheel drive you won't make it up the mountain. They don't tell you this until you arrive. The road is steep and icy. The swimming pool and spa are filthy. The rooms are noisy, you can hear people breath in the next room. The staff is very unfriendly and many times rude. You need to travel downtown fro dining, shopping or entertainment. Buyer beware. I would never recommend this place to anyone.
They have an invisable manager who never comes out of the office.
Check-in 21:30 (9:30PM) 2 clerks 30 check-ins. No luggage carts. No porter service. No service of any kind to Outbuilding Manor complex, (closer to Los Angelos that Las Vegas), no help at all. Had to cross widest street in Vegas to complex. Non-working elevator in Manor E. Non-working walkway to remote parking area for outbuildings. No golf cart services or the like. Wife 63 and me 68. Needed respirator after walk. Shabby rooms, constant din of "telephone ringing" noise in background had you checking cell phone constantly. Poor signage and assistance for external services, smell of smoke everywhere. Think "bulldozer" and TNT.
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