Montbleu Resort Casino And Spa

4 out of 5 stars4 Stars

55 Highway 50, (formerly Caesars Tahoe), Stateline, Nevada, 89449, United States
MontBleu Resort Casino & Spa
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62%

Satisfaction Poor
Excellent
12%
66
Very Good
31%
171
Average
19%
105
Poor
18%
102
Terrible
18%
102

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Couples
  • Families36
  • Couples53
  • Solo52
  • Business21

More about Montbleu Resort Casino And Spa

Caesars Tahoe

by A TripAdvisor Member

I just got back from a 2 night stay at Caesars. I had a really nice room on the 10th floor looking over the Mountains ok and the Parking lot. But that did not stop me from enjoying the room. I had a spa room rich was very nice after a long days at the casino. The room was very clean and the staff was very very friendly.

As we all no Ceasars Tahoe is no longer going to be Ceasars Tahoe, The name is going to be changed and its going to be called Montbleu, They are going to start doing the casino over and then redo the rooms. I can not wait to see it when it gets all done. Ceasars Tahoe got sold when Harrahs brought over the other Ceasars Empire.

Very Nice Place

by A TripAdvisor Member

Stayed here for four nights with my wife and two sons. Both of our rooms were very clean and the service was very close to the best that we have experienced, and we have stayed at many excellent hotels through out the country. Not as big or opulent as Caesar's Las Vegas, or Atlantic City, but still very nice. The rooms were good sized and bright. Two sinks in bathroom area, with door between them and toilet. Great setup.
We also visited Harvey's and Harrah's, both of which also seemed nice, but bigger than what we were looking for on this vacation. None of these hotel casinos compare to the better hotel casinos in Vegas or A.C., but all are nice.
We were a bit disappointed with the pool. We were expecting to see waterfalls, but they were never on. Definately detracted.
We were also told that the lake was only two blocks away. It was more like six or seven from Lakeside, which is a private beach that we had to pay to get on, which we did the first day. The remaining days we drove about five minutes to Zepher Cove, which was more populated and lively. Paid only $8.00 for parking.
We ate at both the breakfast and dinner buffets once, at Caesars and though they were both very good.
The casino is smallish, but it workeed well for us, as it was easy for our 17 & 19 year old son's to find us when were there.
No real complaints. Service staff was attentive and friendly. We all enjoyed our stay here and plan on going back.

Terrible Service - Beautiful Area

by A TripAdvisor Member

Lake Tahoe is beautiful...it takes some pretty terrible sevice to cause bad feelings in a place that great. Well, Caesars Lake Tahoe can provide you with that level of service. When we arrived, it took 3 sets of keys and 3 trips to the front desk for the staff to give us keys that worked for our room.
The day before arriving, we reserved and paid for 4 tickets on the hotel's sunset cruise. When we arrive to pick up the tickets at the activities desk, the extremely rude concierge could not find the tickets or our reservation. Instead of offering to look up our reservation in the computer, he insisted he printed all of the tickets himself and said we obviosly had not called in a reservation. He then tried to charge us for 4 tickets. Luckily, we had a faxed receipt for the tickets. When he bothered to look in the computer for our reservation.... voila, there it was. He confirmed we were supposed to meet out front at 6:10 pm for a bus to the boat and wrote on the tickets in big red letters "Valet 6:10 pm". We sat outside from 6:05 to 6:20 pm confirming with the valet attendant that we were in the right place and at the right time. Finally, when it became obvious something was wrong, we returned to the activities desk where the rude man told us the the bus had left on time at 6. With the tickets in hand and the big red letters stating "Valet 6:10 pm", the man reluctantly refunded our money and attempted to give me a lecture on being on time.
Not wanting to argue, I accepted the refund and promptly went to the front desk and asked for a hotel comment card. The front desk clerk informed me that the hotel does not accept comments. ?? Interesting.... I asked him about the purpose of the big box on the counter with the openning on top that says, "Thank you for your comments." He said, "I don't know why that is there. This is my first day." Ok.... So, I asked if I could please speak with a manager. He says, "I am the manager".
In short, I would never stay there again. Life is too short to pay to be treated like that. At $220/night I am sure there are better accomodations in Tahoe. I hear Harrah's and Harvey's are excellent. We visited the concierge at Harrah's a couple of times after this incident and they were happy to help us book arrangements for other activities.

Good Hotel

by TripAdvisor Member McDelt

I think I paid $69 per night. And that was great for this hotel. I would pay a little more if I had a view to speak of, which I didn't. It's clean and the rooms are nice. It does have that Caesars look. Kinda gawdy, but that is expected from Caesars. The service was great. I had two issues with my room. A tub that wouldn't drain and a broken iron. Both were fixed within ten minutes of my call to the front desk. I've waited alot longer for $300 a night hotels to fix things. I even got a call from a manager to ensure that everything was fixed.

The casino was great. Good mix of tables, slots, and a good sports book.

The shuttle picks you up right outside for all the slopes. You don't want to walk to the Heavenly Gondola in your boots from here. But it's a short walk in your regualar shoes.

If you want to be close to Heavenly village and not be in a Casino stay at Embassy Suites.

Very pleased!

by TripAdvisor Member Daisymom

After much searching for lodging in Tahoe, we ended up at Caesars primarily due to a good rate I received on a "Spa Package". I got a room for $120 a night on the weekend when Harrahs and Harvey's were significantly higher. I thought the package came with 1/2 hour massage each night, but it turned out to be a 1 1/2 hour massage! It wasn't actually spelled out to me, but it turned out that the room for two nights was $240 and included tax and a $230 spa credit! My husband and I each had a wonderful massage. Although the spa locker rooms were not that fabulous, our massages were great. They were filming a movie there, too - "Smokin' Aces" which was fun to watch. Our room had a parking lot view - which actually turned out to be interesting because of some filming they did there. I saw Ben Affleck up close in the lobby of the Horizon.

Our room at Caesars was a standard king and was quite nice and spacious. The linens were just ordinary, but the room had some luxurious touches. The huge round tub/shower was fun. The room had some wear, but was clean.

We went and saw Abdacadabra, the faux ABBA concert, and the music was quite good. It felt a bit odd, though, because the crowd was small and older, and so the enthusiasm felt a bit forced. Overall, Caesar's was a good choice for us - nice, and a good value.

Not Family Friendly!

by A TripAdvisor Member

I visited The MonteBleu/Ceasars Resort while on a job with my husband in S. Lake Tahoe. While being fortunate enough to be able to join my husband on a business trip, I wish I would have stayed home. My kids and I were returning from the pool when approached by a female security person, who told us that we could not go any further because my son did not have shoes on. While standing in the hallway trying to figure out how my I was going to get three kids ( the youngest 1 year old ) to the room by myself, a very intoxicated man and woman walked by and bacame very upset that we were in the hallway, (in their way, apparentely). The man leaned into my daughters ear and called her a foul name. I heard what he said and started to tell him loudly that what he had said to my daughter was not ok. He then charged at me as if he was going to strike me. When I told the security officer whom happened to have seen the whole thing, what had happened, she started yelling at me to not yell in her hallway, the man was reached over her shoulder and flicked a lit ciggerate in my face. I was holding my one year old the whole time. The security officer appologized to the man and told him to go on, then turned to me and told me that my daughtor had no business in the hallway in "nothing but a towel." (please remember we were comming from the pool and it was clear that my daughtor was wearing a swimsuit) I then went to the front desk to complain just to be told that they do not have a Hotel Manager that I could tell my story to. A few hours later my husband returned from his job and went to complain. Suddenly a Hotel Manager appeared and kicked my family out of the hotel. We went to our room to get our things and realized that we had been locked out of our room. When we were almost ready to leave franticaly gathering our things security proceeded to stand at our door and taunt my family and other employees who also were staying there. Beings that we live four and a half hours from tahoe our crew tried to get another room for the night only to find out that we had been blacked balled from all hotels in S. Lake Tahoe. My family was devastated. Please don't take your family to this family friendly place.

Excellent if not a bit tacky!

by A TripAdvisor Member

Came all the way from the UK to stay here as Tears for Fears - my favourite band were playing! Thought the rooms were large and had a fantastic roman bath in it. They were clean and had excellent views.

The staff were friendly and helpful and loved our accents!

For my first trip to America, I was not disappointed and if I ever visited Lake Tahoe again, I would definatley stay here!

Don't waste your time or money here!

by TripAdvisor Member GMoney01

I don't know why some of the reviews are positive on this hotel. First of all the hotel is on par
with some of the older hotels in Vegas. It is in dire need of a remodel from top to bottom. Even the "Caesars" sign outside has the "C" not working. The casino air is intoreable with cigarette smoke. Much worse than other casinos in the area. Most rooms have a partitioned wall to your neighbors room, and you can hear everything that happens. I thought the hotel looked unkept and the eating choices were of poor quality. Other hotels had much better food and we spent most of our time there rather than at Caesars.

Bottom line, Harrahs is nicer, cleaner, better air quality and closer to the Heavenly lift.

horrible convention experience

by TripAdvisor Member conradw

I just wrapped up my annual five day medical conference for over 100 physicians and their guests. It was by far the worst experience I've had from an organizer's point of view.

We arrived with two car loads of stuff, there was 1 valet/bell person to "help" us. He didn't help much as my husband and dad loaded the carts and wheeled them into the hotel ourselves (it was snowing outside).

Front desk was totally oblivious to my group (one of the five largest at Caesars Tahoe all year) and was utterly useless. Ordered wireless internet and tried to connect for an hour before a tech came up and told us it wasn't wireless. Mini-refrigerator, heater and hot water didn't work at all until 2nd night when they finally got someone up to my suite to fix them. Hot water never really worked at all the entire week even after they "fixed" it.

A bellman loaded and subsequently broke two valuable items for my silent auction event.

Construction going on during the week disrupted my sessions and in particular, made one day uncomfortable for participants and my staff--the convention area was at 56 degrees F for a 4-hour period.

My medical director left some personal items in her room one morning for an early meeting only to come back at 10am to find everything had been thrown in the garbage (check-out isn't even until noon). She had to go down to housekeeping and dig through the garbage herself; some items were never recovered.

We broke a wine glass early in the week and was told by room service to just put it ouside our door. It was never picked up and was still there when I checked out.

Handicap ramps were closed (a violation of federal law) due to construction inside the hotel and were not reopened until one of my staff pressed the issue with the hotel.

Two participants had severe respiratory attacks because the hotel sanded drywall and allowed the dust to circulate throughout the convention area.

Never heard from or saw Caesars management the entire week. Only heard from my convention sales person AFTER my event had ended because he caught wind of the disaster and was trying to retain me for next year.

Overall, rude service from valet, bellmen, and front desk employees. Hotel is extremely understaffed. Only positives: banquets staff did work very hard, my suite was spacious and had nice views of Lake Tahoe.

Avoid Caesars Tahoe

by A TripAdvisor Member

Caesars Tahoe is 100% the worst hotel I have ever stayed in, not only is it the worst hotel in Tahoe its 100% the worst casino in the WORLD.

I feel so strongly about my last trip I felt I had to write and tell you all about there awful excuse for staff.

Firstly the rates vary depending on the mood of the operators. This is not owned by Harrahs as all other caesers properties this is owned by a small investment group who own casinos. So one night was 450!!! and another was 120 in the same room which I think is pathetic.

Next, I was there to ski and gamble, so in gambling I hit the progressive keno on my first day, immediately they took 30% of my winnings in tax! they do not know there jobs and should not be allowed to handle money, Caesars Tahoe do not know the basic laws set out by the IRS - UK Citizens are TAX EXEMPT and thus do not pay tax!when I mentioned this I was confronted with a fat balding manager who said:
"if you don't like it you don't have to have the money"
when I replied are you mad??
my hand was held out, the money was put in my hand and I was informed if I didn't like the way they ran things in there casino then from now on I cannot play in there casino!
So I didn't, at that instance I went upstairs logged onto an online casino and won double what I had done downstairs in there poxy casino.

This added to the old dated rooms that are in dire straights need of a make over, windows that don't open, room service that takes 2 hours to come, rude aggressive and useless staff, over expensive rates, makes you hopefully see that this casino/hotel is one to miss from a long way, there are 4 other major casinos in town which offer MUCH cheaper better rooms friendly staff and fun casinos.

Photos

Fun in progressFun in progress

A normal boring exterior ...A normal boring exterior ...

panorama of Lake Tahoepanorama of Lake Tahoe

Forum Posts

Party place in South Lake Tahoe

by karenperrin

We are going to be in Tahoe near the Casinors in a few weeks for a girls trip, we are looking for a fun dance place for 30+ crowd that isnt exclusively the 21 year old crowd, I hear Nero's is CLOSED for remodeling, any other fun nite club type places to go?

RE: Party place in South Lake Tahoe

by DSwede

When are you going? I havent been in a year or so, but my sister is living close and hangs out there. She falls in your same category so I could ask her, as long as its not urgent.

If Nero's is closed, then that must be recent news. I was not aware.

Regardless, Tahoe is not the college spring-break type place. You might find the occassional rowdy young 20-something, but most will be 30+.

Here's a few links that I usually use when I'm back home:
http://www.jambase.com/search.asp?city=South+Lake+Tahoe&stateID=28
http://tahoeactivities.com/nightlife.cfm?CustID=5778027

Comments

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 Montbleu Resort Casino And Spa

We've found that other people looking for this hotel also know it by these names:

Montbleu Resort
Montbleu Lake Tahoe
Montbleu Hotel Stateline

Address: 55 Highway 50, (formerly Caesars Tahoe), Stateline, Nevada, 89449, United States