Satisfaction Very Good
Value Score No Data
Good For Business
This hotel is not to be confused with the new Residence Inn located downtown on Deer Street. There are two Residence Inns in Portsmouth. This one, located on International Drive by the former Pease Air Force Base, is right next to the Red Hook Brewery and is the older of the two.
The hotel is nice enough, even if the rooms are a bit tired. The light in our bathroom was burned out (the second time this has happened in a Residence Inn!) and the furniture looked as though it had seen better days. There were also no extra blankets or bedding provided, something that one usually finds at Marriott properties and that I depend on the middle of the night when it gets cold.
The front desk person seemed overwhelmed by too many customers and not enough help. We had to wait quite some time to check in.
The hotel is located in an industrial park so there's really no view to to speak of or anything within walking distance except for the brewery which has a restaurant/pub. Driving, it's about 10 minutes from downtown and very close to route 95 and Portsmouth's retail/shopping district on Market Street.
The free breakfast was pretty good and the hotel has lots of free parking.
This would be a good place to stay if you're doing business nearby or if you're traveling with your dog, because they do allow pets. For me though, it's not an ideal spot for a weekend away.
I spend the weekend in Portsmouth several times a year so was very excited to learn that this new hotel was being built. Upon finally getting the chance to stay there, however, I'm unfortunately sort of underwhelmed. The hotel is new and clean, and nice enough with sleek-looking modern decor. The location is good, too (what I was initially excited about), located downtown within walking distance of just about anyplace you'd want to go.
The problems lie, first of all, in that there is no guaranteed parking. There is a parking lot across the street from the hotel ($0.75 per hour) but it is open to the public and anyone can park there, so if it's full you're pretty much left on your own to find a spot on the street (where there is a two hour limit)--not to mention that $0.75 per hour can really add up over an entire weekend.
Secondly, the place is loud. I was woken up several times by a vigorous rushing of water through the pipes (sounded like a fire hose) every time a person on one of the upper floors flushed a toilet or turned on a faucet. The flag on the pole on the outside of the building was not taken in at night so all night long while the wind was blowing the flag and its attached ropes slapped against the side of building and the metal pole right outside the window. It sounded like someone rolling a luggage cart down the sidewalk for hours on end. Lastly, the hotel is attached to a new function facility, very popular for weddings, so if you're there on a weekend you'll have to deal with the inevitable crowds of drunk people roaming the hallways late at night, which is great if you're one of them--not so great if you're trying to relax.
Perhaps the most distressing problem at this hotel though is that they just don't seem to care that much. When we checked in we were given a handicapped accessible room--really difficult and unpleasant functionally especially considering the bathroom. But when we asked to change rooms we were told that we couldn't. The light in our bathroom was burned out, too, which we reported, but no one came to fix it during our entire stay making showering, especially in the handicapped bathroom, borderline frightening.
Don't even bother with the free breakfast, especially if you're there on a weekend--unless you've got a big stick to beat people off with and enjoy seeing all sorts of unattractive adults milling around in their pajamas. The food's not nearly good enough to be worth it.
The next time I go to Portsmouth for the weekend I'll be staying in my old hotel. Once is enough for this place.
Unique Quality: Rooms have kitchenettes.
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