Courtyard By Marriott Jersey City Newport

540 Washington Boulevard, Jersey City, New Jersey, 07310, United States
(3.5 star hotel)
#3
Rank 3 of 17 hotels
in Jersey City
Terrible (1.0 out of 5.0) 1 review
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STAY AWAY... HORRIBLE Marriott!

Terrible (1.0 of 5.0 stars)
by written on August 2, 2005

Took a 2-day trip to NJ/NY, last minute. I had been on the website for Marriott. Hyatt Regency in Jersey City was booked solid, too bad.

We called Courtyard,. Our room, UGH!!!!!!!! The DIRT, DUST & FILTH!!!! Bed sheets appeared clean, bathroom fine, not great.
We hung the "DO NOT DISTURB" sign up & left to see the pool.

The pool was merky & not even the boys wanted to use it. We left trying to figure out our options. When we got back to our room, the "Do Not Disturb" sign had been moved from the key lock and so we knew someone had gone into our room while we were out of it! I called to the front desk & the girl tried to cover for someone mumbled things about refrigerators. We did not have one. LIES & cover-ups.

I called Cassie, the mgr to our room. She was told about the person entering our room, & I told her since the keys were electronic theyshould know who entered our room. (NEver heard back about that issue, surprise, surprise.)

Then we asked her to explain the filth. She could not. She did say that they were not a "full-service" hotel. WHAT???

I asked her if full-service means that the windows can be left with disgust. These things had not been cleaned in, I don't know HOW long.

WE told the mgr to find us another Marriott. She came back with Marriotts inconveniently located! WAY out of the way, and in bad areas, too.

We all agreed to stay the night, leave on Sunday morning as early as we could. I photographed the sliding doors, as this was the best way to show the grime.

We left the next morning, and I told the staff I refused to pay the bill and that I had photographs of the room. They zeroed out our bill without anymore hesitation.

We went to the Hyatt Regency in the Jersey City Financial District, and paid $189 a night, and were in pure luxury! We even hadaview of Manhattan.
(As a side note, they never sent anyone to clean the door while we were there, or the rooms. My son, who suffers from dust mite allergies, woke up with a SWOLLEN face and red eyes.)

Unique Quality: DISGUSTING ROOMS at $164 per night!!!!
TOTALLY GROSS POOL!!!!
(The Marriott photo on their website looks beautiful, but beware, it ain't even close!)

Restaurant is part-time, and I would not eat there if you paid me.

Convenient to Holland Tunnel, though, and Hoboken is just to the north. In Financial District. Safe area (only safe area) of Jersey City.

We got there, & saw a spider hanging from the door that was NOT the bellman. It did not look friendly!! (it was there when we left, too, so no one bothered to clean the front hotel doors.

Directions: South of Hoboken, in the Financial District. Across from a mall.

Nearby Courtyard By Marriott Jersey City Newport

Courtyard By Marriott Jersey City Newport

We've found that other people looking for this hotel also know it by these names:

  • Jersey City Marriott
  • Jersey City Courtyard
  • Courtyard Jersey City Newport Hotel Jersey City

Address: 540 Washington Boulevard, Jersey City, New Jersey, 07310, United States

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Amenities at Courtyard By Marriott Jersey City Newport

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Free High Speed Internet

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