Atlantis Inn Luxury Bed and Breakfast

601 Atlantic Avenue, Ocean City, New Jersey, 08226, United States
#6
Rank 6 of 32 hotels
in Ocean City
Bad (2.0 out of 5.0) 1 review
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Fancy price, bad service

Bad (2.0 of 5.0 stars)
by written on August 14, 2014

We booked the Villa'd Porto Fino for a 2 night stay for 5 adults over a lovely sunny weekend in August. It is nice place to stay and they provide a very filling continental breakfast. The rooms are clean and well maintained, and even the boardwalk is very close (5 min walk).

Unfortunately, there are a lot of other things that ain't right here and that has left a bad taste from the vacation. The first thing we noticed was that it is difficult to contact the Inn keeper, Val, as the phone# listed is not a landline, but a mobile. We had a few queries about our reservation before our vacation and left a few messages and even mailed him, but he never got back to us.

We wanted to ask him about the parking situation as the confirmation email they sent mentioned limited spaces in their private parking lot. The important thing that they never mention on the phone is that there is a lot of free street parking that you will find around the inn. We had 3 cars in our party and all of us found free street parking for 2 days. We were forced to pay $37 for 2 days as they scare you as soon as you move in that there is no parking available.

Secondly, Val, the inn keeper tried to scare us that we are in violation of city rules as there were 5 guests in our party and all of us will not be able to stay in the suite, even though we had paid for the extra person. Our complain was why did they have to take a payment on their website in the first place for the 5th person when it was illegal to do so?

Finally, as other reviewers had posted, Val is a rude person. We found that out the hard way. One of our friends, who lives in Philly wanted to come meet us at the Inn, and called to ask the location and parking situation close by, and Val asked her all sorts of personal questions..where does she live??why are you visiting Ocean city, how long will you stay here? Maybe he thought we were adding her as the 6th guest to the suite!

The experience of staying at the Inn for the guests can be enhanced and improved if the management works on their customer service skills.

Nearby Atlantis Inn Luxury Bed and Breakfast

Atlantis Inn Luxury Bed and Breakfast

We've found that other people looking for this hotel also know it by these names:

  • Atlantis Inn Luxury Hotel Ocean City

Address: 601 Atlantic Avenue, Ocean City, New Jersey, 08226, United States

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Amenities at Atlantis Inn Luxury Bed and Breakfast

  • Suites
  • Continental Breakfast

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